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Cellular Phone Forum / Manufacturers / Motorola / March 2004

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v120e

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nhnonna - 02 Mar 2004 03:47 GMT
I need some help with the TrueSync software, connection to my Motorola v120e
and the error message when I try to sync.  I have just recently purchased
the data kit for the Motorola v120e and couldn't get it to communicate with
my computer.  I kept getting the message that the software couldn't
communicate with the phone.  In my device manager, the Motorola v.120e
listing has a yellow question mark and I guess I need the USB drivers also.
Could you send them to me via email?  Do you think you could tell me where
they are on the Motorola site?  When I try to reinstall the drivers, with
the CD present, I get the messge that the info isn't there.  I wasted a
whole day on this nonsense!  Can someone please give me a clue.  Thanks.

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nhnonna
lakeport nh

Steven M. Scharf - 03 Mar 2004 15:24 GMT
> I need some help with the TrueSync software, connection to my Motorola v120e
> and the error message when I try to sync.  I have just recently purchased
[quoted text clipped - 6 lines]
> the CD present, I get the messge that the info isn't there.  I wasted a
> whole day on this nonsense!  Can someone please give me a clue.  Thanks.

TrueSync is often hopeless. I've gotten it to work ONCE, then I never could
get it to work again; always something with the USB drivers.

I just bought Susteen DataPilot, which works better than TrueSync.

You did not state what operating system you are using. Windows '98 SE is
very temperamental about USB and TrueSync.
 
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