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Cellular Phone Forum / Manufacturers / Motorola / March 2004

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V600 & Bluetooth headset: ringtone??

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Peter Kis - 25 Mar 2004 09:06 GMT
Hi,

I recently bought a V600 and a HS800 bluetooth headset. I have the
following problem with this combination:

As soon as the bluetooth headset is connected, the V600 won't ring
anymore. The ringtone is only audible through the headset. As I only
wear the headset while I'm on the phone, this is really annoying. I've
tried to turn the headset off and only flip it on when a call is
incoming - that works 10% of the time, the other 90% the phone won't
recognize the headset in time.
Setting the phone to vibrate upon incoming calls doesn't work either as
the headset seems to override all ringtone-settings I make.

Does anybody have an idea how this could be solved?

kind regards,

Peter
repo - 25 Mar 2004 12:56 GMT
i have the same setup and noticed that the headset is next to useless when
it comes to answering phone when the boom is flipped.
sometimes it doesn't connect at all...

> Hi,
>
[quoted text clipped - 15 lines]
>
> Peter
Peter Kis - 25 Mar 2004 15:32 GMT
> i have the same setup and noticed that the headset is next to useless when
> it comes to answering phone when the boom is flipped.
> sometimes it doesn't connect at all...

Yupp, that's exactly the way it behaves here.
repo - 25 Mar 2004 17:08 GMT
i've emailed motorola about it..
fat chance of any reply.. or rather any usefull reply

> > i have the same setup and noticed that the headset is next to useless when
> > it comes to answering phone when the boom is flipped.
> > sometimes it doesn't connect at all...
>
> Yupp, that's exactly the way it behaves here.
Peter Kis - 25 Mar 2004 17:16 GMT
> i've emailed motorola about it..
> fat chance of any reply.. or rather any usefull reply

On the Swiss Motorola site there's even a FAQ entry on the problem
(concerning the V525, not the V600, however). They basically encourage
you to simply buy a new phone (the V835) as the V525 does not support
that feature (I'm not kidding here)...

kind regards,

Peter
repo - 25 Mar 2004 19:14 GMT
i used to work for motorola cellular.. this doesn't surprise me in the
slightest

> > i've emailed motorola about it..
> > fat chance of any reply.. or rather any usefull reply
[quoted text clipped - 7 lines]
>
> Peter
Peter Kis - 25 Mar 2004 19:33 GMT
> i used to work for motorola cellular.. this doesn't surprise me in the
> slightest

Well, I've always liked Motorola phones - although they haven't always
been available here in Europe. Compared to Nokias (I had a couple of
those, every single one went to the repair center at least once) the
quality simply seems to be right.  That goes for the V600 as well, but
that one seems to be somewhat willful when it comes to its features -
and Motorola doesn't seem to be very interested in fixing such obvious
shortcomings by means of a software update.

kind regards,

Peter
Peter Kis - 26 Mar 2004 08:48 GMT
> i've emailed motorola about it..
> fat chance of any reply.. or rather any usefull reply

Yupp - I called them this morning: despite the fact that Motorola has
documented changing the ringtone options for the headset on page 89 in
the manual, the current software version does definitely not support
this. There are no updates available either. Why would they document a
feature when it's not available?  This is misleading the customer -
while I myself didn't check for that particular feature in the manual
before I bought the phone, someone else just might...

kind regards,

Peter
repo - 26 Mar 2004 15:07 GMT
i had a look also..
what the instructions say and what the phone's software asy are a bit
different..
ah well motorola haven't changed

> > i've emailed motorola about it..
> > fat chance of any reply.. or rather any usefull reply
[quoted text clipped - 10 lines]
>
> Peter
 
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