>I have a motorola v557 and I have the latest version of Motorola Phone Tools
>and When I get to the multimedia screen on my computer in MPT it stops for a
>few seconds then it says the phone is disconnected.Please help.
Suggest you remove and reinstall the phone in Device Manager.

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Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>