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Cellular Phone Forum / Manufacturers / Motorola / May 2008

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MPT & Win 2003 Server

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jack flash - 12 May 2008 20:50 GMT
I'm trying to get MPT working via the USB cable on 2003 server and it
cannot find the modem.  If I enable bluetooth, it connects fine.  I've had
it working before on Win2003 Server, and it just stopped.  I tried on a
fesh system and it has problems.  I've tried MPT versons 4.36, 4.51, 4.56
and 5.05/5.07.  Anyone have any clue as to what is happening?
XS11E - 13 May 2008 01:29 GMT
> I'm trying to get MPT working via the USB cable on 2003 server and
> it cannot find the modem.  If I enable bluetooth, it connects
> fine.  I've had it working before on Win2003 Server, and it just
> stopped.

I've sometimes had to re-install the drivers, don't know why?  Run the
driver installer again and see if that helps.

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jack flash - 14 May 2008 02:18 GMT
>> I'm trying to get MPT working via the USB cable on 2003 server and
>> it cannot find the modem.  If I enable bluetooth, it connects
[quoted text clipped - 3 lines]
> I've sometimes had to re-install the drivers, don't know why?  Run the
> driver installer again and see if that helps.

I've done several reinstalls with no luck
XS11E - 14 May 2008 03:14 GMT
>>> I'm trying to get MPT working via the USB cable on 2003 server
>>> and it cannot find the modem.  If I enable bluetooth, it
[quoted text clipped - 5 lines]
>
> I've done several reinstalls with no luck

It doesn't always work.  I start the driver installer and tell it to
clean and re-install, is that what you did?

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BruceR - 14 May 2008 03:20 GMT
Make sure you delete all instances of Motorola USB Modem in Device
Manager then reinstall s/w and wait till it asks for phone to be plugged
in.

>>>> I'm trying to get MPT working via the USB cable on 2003 server
>>>> and it cannot find the modem.  If I enable bluetooth, it
[quoted text clipped - 8 lines]
> It doesn't always work.  I start the driver installer and tell it to
> clean and re-install, is that what you did?
jack flash - 15 May 2008 03:34 GMT
yep...even manually ceaned the registry and nuked all files on HDD before
a reinstall after a reboot....no dice.

> Make sure you delete all instances of Motorola USB Modem in Device
> Manager then reinstall s/w and wait till it asks for phone to be plugged
[quoted text clipped - 12 lines]
>> It doesn't always work.  I start the driver installer and tell it to
>> clean and re-install, is that what you did?
jack flash - 15 May 2008 03:32 GMT
>>>> I'm trying to get MPT working via the USB cable on 2003 server
>>>> and it cannot find the modem.  If I enable bluetooth, it
[quoted text clipped - 8 lines]
> It doesn't always work.  I start the driver installer and tell it to
> clean and re-install, is that what you did?

Several times....including reinstalls and updating to Dev drivers v3.5.0
XS11E - 15 May 2008 06:57 GMT
>>>>> I'm trying to get MPT working via the USB cable on 2003 server
>>>>> and it cannot find the modem.  If I enable bluetooth, it
[quoted text clipped - 11 lines]
> Several times....including reinstalls and updating to Dev drivers
> v3.5.0

OK, I really don't know more than the above.

Take a look at Howard Forums www.howardforums.com to see if there's any
help there and look here, also: http://mark.cdmaforums.com/

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Craig - 14 May 2008 17:01 GMT
> I'm trying to get MPT working via the USB cable on 2003 server and it
> cannot find the modem.  If I enable bluetooth, it connects fine.  I've had
> it working before on Win2003 Server, and it just stopped.  I tried on a
> fesh system and it has problems.  I've tried MPT versons 4.36, 4.51, 4.56
> and 5.05/5.07.  Anyone have any clue as to what is happening?

I had a similar problem w/a win2k pro install.  Without going into what
I *think* happened, this is what I did to get it working:

1) go to <http://forums.avanquestusa.com/> & search for similar prob's.
2) register & post the prob w/a reference to similar post.

W/in a day or so, Avanquest sent me instructions, a driver uninstaller
and a couple of updated files for the MPT, one of which was a driver.
I've been able to use usb or bt w/out a problem for the past 1+ years.

hth,
-Craig
jack flash - 15 May 2008 03:36 GMT
>> I'm trying to get MPT working via the USB cable on 2003 server and it
>> cannot find the modem.  If I enable bluetooth, it connects fine.
[quoted text clipped - 15 lines]
> hth,
> -Craig

I haven't tried posting on Avanquest yet since I find the talent here at
times better.  But I'm out of options and I may have to visit.
Craig - 15 May 2008 04:30 GMT
>>> I'm trying to get MPT working via the USB cable on 2003 server and it
>>> cannot find the modem.  If I enable bluetooth, it connects fine.
[quoted text clipped - 17 lines]
> I haven't tried posting on Avanquest yet since I find the talent here at
> times better.  But I'm out of options and I may have to visit.

Yea;

I know the feeling.  The best description I've heard for MPT is "flaky."
 It mostly works.  And the support posts I've read, more often than
not, can be somewhat... cryptic.

That's why I started out by writing: "without going into what I think
happened..."

g'luck and let us know!

-Craig
 
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