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Cellular Phone Forum / Manufacturers / Motorola / June 2008

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ATT or Verizon?

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Sandy Foster - 22 Jun 2008 16:12 GMT
I'm starting to think about what to do when my current contract expires.
If you had to choose between ATT and Verizon as your service provider,
which would you choose and why?

Thanks!
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Sandy
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Dave T. - 22 Jun 2008 16:46 GMT
> I'm starting to think about what to do when my current contract expires.
> If you had to choose between ATT and Verizon as your service provider,
> which would you choose and why?
>
> Thanks!

Don't know if you want to hear this or not, but I would choose whichever
provider is using a GSM network, which allows you to take the phone with
you if you change providers. With Verizon (and Sprint) if you leave them
your phone is worthless.

My opinion? I would take neither. I use T-mobil pay-as-you-go. I bought
my Razr V3 unlocked on E-bay, I give T-mobil $100, and I get no monthly
bills. The minutes are good for a year, at ten cents/minute, no daily
fees. Now this works for someone like me who only uses the phone
sparingly. Previously, I had a contract for 1000 minutes a month for
$50, but I never used more than 300 minutes a month. Do the math. If you
use all of your minutes each month, it wouldn't work for you.

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Dave T.

Give a person a fish and you feed them for a day; teach a
person to use the internet and they won't bother you for
weeks.

Sandy Foster - 22 Jun 2008 20:34 GMT
> > I'm starting to think about what to do when my current contract expires.
> > If you had to choose between ATT and Verizon as your service provider,
[quoted text clipped - 6 lines]
> you if you change providers. With Verizon (and Sprint) if you leave them
> your phone is worthless.

The fact that my current phone was so crippled by Verizon is what is
making me consider leaving them, after almost ten years.

> My opinion? I would take neither. I use T-mobil pay-as-you-go. I bought
> my Razr V3 unlocked on E-bay, I give T-mobil $100, and I get no monthly
[quoted text clipped - 3 lines]
> $50, but I never used more than 300 minutes a month. Do the math. If you
> use all of your minutes each month, it wouldn't work for you.

Pay-as-you-go wouldn't work for us, unfortunately. DH relies on his cell
phone to keep in contact with his students, who are spread all over the
place. Still, buying a phone that has all of its features available for
use really sounds good. I'm tired of crippled phones. :S

Thanks for your reply. :)
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XS11E - 22 Jun 2008 22:20 GMT
> The fact that my current phone was so crippled by Verizon is what
> is making me consider leaving them, after almost ten years.

It doesn't need to be.

http://www.howardforums.com

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Larry - 22 Jun 2008 23:28 GMT
> http://www.howardforums.com

You don't realize how just awful web-based forums are until you've spent an
hour looking around one...wishing you were back on usenet without the noise
and the spam any web-based app is loaded up with.....
Sandy Foster - 23 Jun 2008 21:33 GMT
> > The fact that my current phone was so crippled by Verizon is what
> > is making me consider leaving them, after almost ten years.
>
> It doesn't need to be.
>
> http://www.howardforums.com

Yes, I did do some modding on my current V3, but there are some things
it seems impossible to "uncripple". Besides, I resent having to do it!
<g>

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XS11E - 24 Jun 2008 03:28 GMT
>> > The fact that my current phone was so crippled by Verizon is
>> > what is making me consider leaving them, after almost ten
[quoted text clipped - 7 lines]
> things it seems impossible to "uncripple". Besides, I resent
> having to do it! <g>

Nothing is impossible AFAIK.  My V3m has the generic Motorola flash and
all features are functional (or would be if I enabled them, my phone
makes and receives calls, nothing else, texting is blocked, "Get it
Now" is blocked, etc. etc. etc.)

http://mark.cdmaforums.com/index.htm

BTW, "cripple" isn't the correct term, every feature works but some
require you to use Verizon, mine doesn't require Verizon for any
feature except the Verizon Navagator and I can't use that because I de-
selected it on Verizon's website.

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SMS - 23 Jun 2008 04:24 GMT
> Pay-as-you-go wouldn't work for us, unfortunately. DH relies on his cell
> phone to keep in contact with his students, who are spread all over the
> place.

What does that have to do with prepaid? Prepaid can be a lot cheaper,
unless he's using a tremendous number of peak and off-peak minutes. If
he's using a lot of minutes, the best deal is the unlimited plan from
Pageplus, which costs about $70 per month, and it's really $70  per
month, not "plus taxes, fees, etc."

> Still, buying a phone that has all of its features available for
> use really sounds good. I'm tired of crippled phones. :S

If money is no object, get the 3G iPhone on AT&T. It's still crippled
though, and without unlocking it you can't use it with prepaid SIM cards
while traveling.

The real issue is how well each carrier works not only in your home
area, but everywhere you'll be traveling to. Every independent survey
shows Verizon with far, far, better coverage than AT&T (Alltel also did
well, but they will soon be part of Verizon as well).
Sandy - 23 Jun 2008 21:37 GMT
> > Pay-as-you-go wouldn't work for us, unfortunately. DH relies on his cell
> > phone to keep in contact with his students, who are spread all over the
[quoted text clipped - 17 lines]
> shows Verizon with far, far, better coverage than AT&T (Alltel also did
> well, but they will soon be part of Verizon as well).

Thanks for the information. He does use a tremendous number of peak
minutes (not so many off-peak); when we checked in the past,
pay-as-you-go worked out more expensively than a contract. I'd love to
get an iPhone, but I doubt that that's in the cards right now. <G>

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Sandy in Henderson, near Las Vegas
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SMS - 24 Jun 2008 22:45 GMT
> Thanks for the information. He does use a tremendous number of peak
> minutes (not so many off-peak); when we checked in the past,
> pay-as-you-go worked out more expensively than a contract. I'd love to
> get an iPhone, but I doubt that that's in the cards right now. <G>

If he can tolerate Sprint then there's a way to get unlimited peak
minutes for about $55 per month. Sign up for unlimited Voicestick at
$200/year ($17/month) plus a $30 Sprint SERO plan with "To Home" added
on for $5 more, with the Voicestick number as your "home number." All
incoming calls to the Voicestick number are forwarded to the cell phone
at no extra cost because it's a call from your "home" number. For
outgoing calls, you call your Voicestick number and make the outgoing
call at no extra cost, because you're calling your "home number." For
less than 1000 peak minutes a month use the Voicestick NextToNothing plan.
XS11E - 22 Jun 2008 17:09 GMT
> I'm starting to think about what to do when my current contract
> expires. If you had to choose between ATT and Verizon as your
> service provider, which would you choose and why?

Which works best in your area?  

AT&T is the worst customer service, Verizon is the best.  If you have
to deal with customer service often that might be an issue?

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Sandy Foster - 22 Jun 2008 20:32 GMT
> > I'm starting to think about what to do when my current contract
> > expires. If you had to choose between ATT and Verizon as your
> > service provider, which would you choose and why?
>
> Which works best in your area?  

Both. <G>

> AT&T is the worst customer service, Verizon is the best.  If you have
> to deal with customer service often that might be an issue?

I must admit that I have been very pleased with Verizon's customer
service on those occasions when I needed it in the past. I haven't
needed it often, though.

Thanks for the reply. :)
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Sandy
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http://www.sandymike.net

XS11E - 22 Jun 2008 22:19 GMT
>> > I'm starting to think about what to do when my current contract
>> > expires. If you had to choose between ATT and Verizon as your
[quoted text clipped - 3 lines]
>
> Both. <G>

In that case I'd consider which offers the best deal for you, features,
price, phone, etc.

You might also see if any of your friends have good or bad things to
relate about either service.

I'm sticking with Verizon, I don't have any complaints but I've never
used AT&T so the tales I've heard about poor customer service are only
hearsay but they come from people I know so I have to give them some
credibility and I can't ignore the ratings from consumer sites.

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Sandy - 23 Jun 2008 21:34 GMT
> >> > I'm starting to think about what to do when my current contract
> >> > expires. If you had to choose between ATT and Verizon as your
[quoted text clipped - 14 lines]
> hearsay but they come from people I know so I have to give them some
> credibility and I can't ignore the ratings from consumer sites.

Thanks again. I need to go check the consumer sites, so I appreciate the
reminder. :)

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Sandy in Henderson, near Las Vegas
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Richard B. Gilbert - 22 Jun 2008 20:41 GMT
> I'm starting to think about what to do when my current contract expires.
> If you had to choose between ATT and Verizon as your service provider,
> which would you choose and why?
>
> Thanks!

You can continue without a contract, month to month.  Having a contract
MAY give you some advantages.  OTOH it may cost more than it's worth to
you.  READ CAREFULLY before signing!

As to which provider to use, I'd chose the devil I know; Verizon
Wireless!  I don't recall ever being anywhere that I could not make a
call.  If you are satisfied with your current provider, that's a good
reason to stay with them.

YMMV!
marx404 - 23 Jun 2008 04:36 GMT
First, I would check out which provider had the best connectivity in your
area you will be using it, thats most important right?
ATT does not neuter thier phones as Verizon does but as XS11E sez, you can
go to howardforums, or motomodders, or any number of free forums to remedy
that issue.

I need my phone as a phone, so I chose ATT which has the better coverage in
my area. Some areas are better covered by Verizon, some areas it is all the
same. Rate plans are another thing to consider, which one has the best plan
and the best phone to suit you?

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marx404

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>> I'm starting to think about what to do when my current contract expires.
>> If you had to choose between ATT and Verizon as your service provider,
[quoted text clipped - 12 lines]
>
> YMMV!
Sandy Foster - 23 Jun 2008 21:40 GMT
> First, I would check out which provider had the best connectivity in your
> area you will be using it, thats most important right?
[quoted text clipped - 6 lines]
> same. Rate plans are another thing to consider, which one has the best plan
> and the best phone to suit you?

Thanks. They both have about the same connectivity here, but I've heard
that ATT also works in Mexico, which Verizon does not, in our
experience. That would be useful for when DH goes there for fishing, if
true.

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Sandy
sw.foster 1 (at) gmail (dot) com (remove/change the obvious)
http://www.sandymike.net

Dennis Ferguson - 24 Jun 2008 00:18 GMT
>> First, I would check out which provider had the best connectivity in your
>> area you will be using it, thats most important right?
[quoted text clipped - 11 lines]
> experience. That would be useful for when DH goes there for fishing, if
> true.

FWIW Verizon phones work in Mexico in places with any population, in
fact the reason I have a Verizon phone is for travel to Mexico.  This
is the roaming carrier:

   http://www.iusacell.com.mx/

I'll admit their coverage isn't near as good in the countryside as
the GSM operators AT&T roam with, however.

Dennis Ferguson
Sandy Foster - 24 Jun 2008 03:40 GMT
> FWIW Verizon phones work in Mexico in places with any population, in
> fact the reason I have a Verizon phone is for travel to Mexico.  This
[quoted text clipped - 6 lines]
>
> Dennis Ferguson

And therein lies the problem. The place where DH goes for fishing is a
little hamlet with almost no population. <g>

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Sandy
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http://www.sandymike.net

Sandy - 23 Jun 2008 21:41 GMT
> You can continue without a contract, month to month.  Having a contract
> MAY give you some advantages.  OTOH it may cost more than it's worth to
[quoted text clipped - 6 lines]
>
> YMMV!

Thanks. I've had Verizon for ten years now, and there have been a few
places they didn't cover -- most of Alaska, for one. <G> However, I
don't often find myself going to Alaska. ;)

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Sandy in Henderson, near Las Vegas
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SMS - 24 Jun 2008 22:48 GMT
>> You can continue without a contract, month to month.  Having a contract
>> MAY give you some advantages.  OTOH it may cost more than it's worth to
[quoted text clipped - 10 lines]
> places they didn't cover -- most of Alaska, for one. <G> However, I
> don't often find myself going to Alaska. ;)

I used Verizon extensively in Alaska. In fact at the time I went to
Alaska, there was only TDMA and CDMA and AMPS and no GSM at all. The
Cingular GSM users I met were upset. CDMA coverage in Alaska remains
much better than GSM coverage because of the distance limitations of
GSM. AMPS is still alive and well in Alaska, and is necessary in many area.
Mr. Strat - 23 Jun 2008 13:05 GMT
> I'm starting to think about what to do when my current contract expires.
> If you had to choose between ATT and Verizon as your service provider,
> which would you choose and why?

None of the above.

Verizon crippled their hardware and attempts to extract every last dime
they can from your walled.

AT&T has crappy service.
skip - 23 Jun 2008 14:15 GMT
>> I'm starting to think about what to do when my current contract
>> expires. If you had to choose between ATT and Verizon as your service
[quoted text clipped - 6 lines]
>
> AT&T has crappy service.

I switched to att. I am very happy with the motorola Q Customer service has
been super.
Sandy Foster - 23 Jun 2008 21:41 GMT
> I switched to att. I am very happy with the motorola Q Customer service has
> been super.  

Good to know. :)

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marx404 - 24 Jun 2008 01:57 GMT
Mr. Strat, who would you recommend then?

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>
>> I'm starting to think about what to do when my current contract expires.
[quoted text clipped - 7 lines]
>
> AT&T has crappy service.
George - 23 Jun 2008 13:18 GMT
> I'm starting to think about what to do when my current contract expires.
> If you had to choose between ATT and Verizon as your service provider,
> which would you choose and why?
>
> Thanks!
Many, many years with ATT (formerly SBC), yet I am still satisfied. I
have heard all the sad tales concering service from all service
providers, ATT and Verizon included.

ATT has provided me excellent service, at a fair price. The phone
(Motorola V551) is quite old and it still works fine, just like the
service does. I traveled a lot until recently, mostly west from Oklahoma
and have had very few locations where I did not have a good signal and
hookup.

Suggest you look at your intended area of operation and select a carrier
that has good coverage in that area.

Customer service has always been good to me, on the few occasions I had
to deal with them. I found that if I treat them well and fair, they will
treat me well and fair.

Others may think otherwise, but it's a free world.

I would stay with ATT.
Sandy Foster - 23 Jun 2008 21:43 GMT
> Many, many years with ATT (formerly SBC), yet I am still satisfied. I
> have heard all the sad tales concering service from all service
[quoted text clipped - 14 lines]
>
> Others may think otherwise, but it's a free world.

Thanks, George. It's good to hear something positive about ATT's
customer service. I'll continue to research my decision.

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