Anyone else having this problem?  When I turned the volume all the way
down to silent, the phone will not vibrate.  I've checked my wife's
phone and when I do the same exact thing to hers, the phone will
vibrate.  

I often miss calls and miss text messages.  I am pass my 15 day trial
period, and I only have insurance for lost/damaged/stolen equipment.
I've thought about the insurance "thing," but I don't want to pay a
$100.00 deductible for a phone that is just over a month old.  

I don't like third party retailers, because they will try to charge me
for a fix even though the phone is under warranty.  Is sending the
phone back to Motorola my only option (without having to pay)?  I also
don't want a refurbished phone (yes, I know about their policy), but I
feel by paying almost $400.00, I should not get a used phone in
return.

Any suggestions?

Thanks