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Cellular Phone Forum / Providers / Nextel / February 2005Numeric Paging w/ Nextel
I just wrote email to customer service asking if my plan (used to be called National Breakthrough 10000... now seems to be called National 1000) offered unlimited numeric paging. I am pretty sure it did, but never used it. I was looking for my original contract and couldn't find it. Anyway, I see that the National 1000 (which is only $1 more) does have it. I was told by customer service via email that NO plan includes NUMERIC paging and that it's 15 cents a page. HUH? I thought that ALL plans included the NUMERIC paging (numeric, not TEXT) for free. I'm referring to the "press 1 to send a telephone number page" when you get the persons voicemail. Am I wrong?? I just looked at their web page and it shows the plan as having "Unlimited Numeric Paging .... INCLUDED". What gives? Thanks! Mmm...I've never heard anything about any of Nextel's plans includin the text numeric paging. I would double check the website. Many of th plans include voicemail, but not the numeric paging I belive "ALL" plans have unlimited Unlimited Numeric Paging included, Nextel's Customer service are nothing but contrators, they are not Nextel Employees, I asked one on the phone when I recived some bad information on plans, I said dont you know anything about NEXTEL? her reply was "NO" Iam just a contractor! I know nothing about the service! Dammmmmmmmmm >I just wrote email to customer service asking if my plan (used to be called >National Breakthrough 10000... now seems to be called National 1000) [quoted text clipped - 13 lines] > > Thanks! Yikes. I may just call them and double check. I re-emailed them about the discrepancy and she again, repeated that although we do "get" the paging on our phones, it's 15 cents per message, regardless of text or numeric. I dunno about that...It's sad when the web site says you get it and they say you don't. > I belive "ALL" plans have unlimited Unlimited Numeric Paging included, > Nextel's Customer service are nothing but contrators, they are not Nextel [quoted text clipped - 19 lines] >> >>Thanks! |
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