just keep saying you want to cancel, they will probably go through soe sort
of thing aking what is wrong and blah blah blah, mabye even try adn give you
a better plan (with FREE minutes) once you get to the cancelation dept. they
throw you a LOT of bones (I've been there a few times because they seem to
be the only dept that throws any bones at all) but just keep politely saying
you want to cancel, you don't want 1000 extra minutes, you don't want that
fancy enw free phone, you just want to cancel, shouldn't be too hard.

-Nick

They won't try any tricks and they won't give you a hard time, but they will
try to retain you as a customer.

About a year ago I wanted to cancel one of my three Nextel phones, and
it was a simple and easy experience.  The only questions I remember
them asking were my account number, phone number to be dropped, and
why was I cancelling that phone, if I didn't mind telling them why.

I definitely didn't get the old AOL treatment about cancelling.  (ie:
guilt trip)

I'd say just call up customer service, tell them you need to cancel
your phones / service and go from there.  Just make sure you have your
last bill handy in case they need any information from you.  Oh, and
if you ever setup the PIN protection on your account, make sure you
know the PIN.  That's the protection to prevent unauthorized changes
to your service.  

Yes, I almost forgot mine when I called them about cancelling.  :)

Cordata