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Cellular Phone Forum / Providers / Nextel / July 2006

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Direct Connect sucking lately?

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jedimole - 21 Jul 2006 16:48 GMT
Anyone else having DC issues in the Michigan area recently? I have been
getting user busy or user unreachable on a regular basis for the last
month or so and its driving me nuts. Seems like the DC connect signal
doesnt drop and even though no one is talking you cant get through.
Zman - 21 Jul 2006 17:18 GMT
Jedi,

I'm guessing you're on the west side of the state.  There are some network
issues that are being worked on but are frustrating none the less.  I
suggest you call into Customer Care and let them know.  Get a ticket number
and post it here and I can look into it and provide an update.

Z
> Anyone else having DC issues in the Michigan area recently? I have been
> getting user busy or user unreachable on a regular basis for the last
> month or so and its driving me nuts. Seems like the DC connect signal
> doesnt drop and even though no one is talking you cant get through.
jedimole - 24 Jul 2006 16:29 GMT
I am actually on the east side, Ann Arbor/Detroit area, but I will open
a call and get a ticket number.

> Jedi,
>
[quoted text clipped - 8 lines]
> > month or so and its driving me nuts. Seems like the DC connect signal
> > doesnt drop and even though no one is talking you cant get through.
Cordata - 23 Jul 2006 02:23 GMT
>Anyone else having DC issues in the Michigan area recently? I have been
>getting user busy or user unreachable on a regular basis for the last
>month or so and its driving me nuts. Seems like the DC connect signal
>doesnt drop and even though no one is talking you cant get through.

I've noticed the same thing off and on this summer...  I'm in the
suburbs of Detroit, and depending on the area the signal been real hit
and miss the past few weeks.  In some areas that I used to have signal
issues, I'm noticing a better signal, and in other areas the signal
strength seems lower.  There's also a lot of road construction going
on in my area this summer, specifically 1 block away, so I'm guessing
it's possible that there's unwanted interference being generated by
the road crew's toys, err, tools...

Currently, my beef with Sprint / Nextel is whoever has been calling my
landline from 888-760-2478.  They have called once a day for the past
5 days and there's never anyone there.  All I ever hear is a click
when I answer...  I even called the number back and heard about the
special promotions they have going on right now, and how I can sit on
hold to speak to a rep.  

No, I'm not about to sit on hold for something I don't want.  For now,
I've set my server to take any calls from that number and play them a
nice message explaining that they can go peddle their crazy elsewhere,
we're full.

Gotta love those old analog modems with CID and Voice functions...  :)

Cordata
Zman - 24 Jul 2006 17:20 GMT
Cordata,

You can stop the calls by sending an email to OfficeofPrivacy@Sprint.com

Be sure to include the following:

a.. Your Account Name
a.. Your Account Number
a.. Your Account Billing Address
a.. Your Sprint Nextel Phone Number (including area code)
a.. And specify your desire to remove consent

At some point you or someone on your account gave permission to Nextel to
use your account information to make sales calls to you.

> >Anyone else having DC issues in the Michigan area recently? I have been
> >getting user busy or user unreachable on a regular basis for the last
[quoted text clipped - 25 lines]
>
> Cordata
 
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