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Cellular Phone Forum / Providers / Nextel / February 2004Nextel Website
Is anybody else having a problem logging onto the Nextel website? To view or pay your bill? I've been trying since this morning and timing out on my 11th hop into Atlanta. I talked to customer service and they eventually said, "Oh the website is down. Try tomorrow." I really need a copy of my bill now. I've been trying to log onto this website for at least a week and can't seem to get a solution. Is anybody else having problems? What's the deal? i can get in no problem...check your popup blockers and firewal settings mayb - rdmille Debbie wrote: > *Is anybody else having a problem logging onto the Nextel website? T > view or [quoted text clipped - 8 lines] > to get a solution. Is anybody else having problems? What's the deal > * There were some applications not working a couple of days ago, bu they issue was resloved - mmdstec > Is anybody else having a problem logging onto the Nextel website? To view or > pay your bill? I've been trying since this morning and timing out on my 11th > hop into Atlanta. I talked to customer service and they eventually said, "Oh > the website is down. Try tomorrow." I really need a copy of my bill now. > I've been trying to log onto this website for at least a week and can't seem > to get a solution. Is anybody else having problems? What's the deal? I was having this similiar issue just recently...but now it opens fine but when I go to current useage to see how many minutes left it opens my account with "0" as the account number so I have to click go to master account then view again...its wierd and just started few days ago ...its consistent now I am unable to log in from my home, but my office computer has no problem. I have never been able to figure this out.... Any thoughts?? Mike none wrote: >> Is anybody else having a problem logging onto the Nextel website? To >> view or [quoted text clipped - 12 lines] > account then view again...its wierd and just started few days ago ...its > consistent now What operating systems at work/home, what web browser at home/work? what speed connections to the internet home/work, what times of day/night for home/work? Many variables...I would guess its Nextel's site just sucks but ... ;-) > I am unable to log in from my home, but my office computer has no > problem. I have never been able to figure this out.... [quoted text clipped - 21 lines] >> master account then view again...its wierd and just started few days >> ago ...its consistent now As it turns out, my router is blocking access to the "My Nextel" portion of the site. I plugged directly in to the DSL gateway, bypassing the router, and was able to get in. Will check my settings comparatively between work and home. Mike none wrote: > What operating systems at work/home, what web browser at home/work? what > speed connections to the internet home/work, what times of day/night for [quoted text clipped - 27 lines] >>> to master account then view again...its wierd and just started few >>> days ago ...its consistent now Hi Mike! I finally figured it out. I have a Linksys router so I finally went to their website and found that for a "https" website, I have to go into my router settings and enable MTU. For the Linksys router you go to Advanced options, Filters, and at the bottom of that page for MTU - enable and set to 1400. Hope this helps! And by the way, once I did that, I couldn't get my e-mail from my VPN site at work. I have to disable MTU for that. I don't understand all this but it's working now! Debbie > As it turns out, my router is blocking access to the "My Nextel" portion > of the site. I plugged directly in to the DSL gateway, bypassing the [quoted text clipped - 35 lines] > >>> to master account then view again...its wierd and just started few > >>> days ago ...its consistent now My Linksys router at work has the MTU option but my Linksys router at home does not(it is a little older). I will search their site for a workaround for my model. Thanks for the research!! Mike > Hi Mike! > I finally figured it out. I have a Linksys router so I finally went to their [quoted text clipped - 47 lines] >>>>>to master account then view again...its wierd and just started few >>>>>days ago ...its consistent now My Linksys router at work has the MTU option but my Linksys router at home does not(it is a little older). I will search their site for a workaround for my model. Thanks for the research!! Mike > Hi Mike! > I finally figured it out. I have a Linksys router so I finally went to their [quoted text clipped - 47 lines] >>>>>to master account then view again...its wierd and just started few >>>>>days ago ...its consistent now My Linksys router at work has the MTU option but my Linksys router at home does not(it is a little older). I will search their site for a workaround for my model. Thanks for the research!! Mike > Hi Mike! > I finally figured it out. I have a Linksys router so I finally went to their [quoted text clipped - 47 lines] >>>>>to master account then view again...its wierd and just started few >>>>>days ago ...its consistent now >My Linksys router at work has the MTU option but my Linksys router at >home does not(it is a little older). I will search their site for a >workaround for my model. Thanks for the research!! Probably a firmware issue -- The older ones have some data corruption issues too, I'd highly recommend upgrading.  SignatureA cheap shot is a terrible thing to waste. have the customer care rep email or fax a copy to you. As long as they don't mail it, they shouldn't charge you anything for the copy. > Is anybody else having a problem logging onto the Nextel website? To view or > pay your bill? I've been trying since this morning and timing out on my 11th > hop into Atlanta. I talked to customer service and they eventually said, "Oh > the website is down. Try tomorrow." I really need a copy of my bill now. > I've been trying to log onto this website for at least a week and can't seem > to get a solution. Is anybody else having problems? What's the deal? |
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