First of all, you need to go to http://www.motorola.com/iden to download
your Falcon Data Cable for USB Driver.

Once you downloaded the driver, install it, BUT DO NOT CONNECT YOUR PHONE TO
THE COMPUTER AT THIS TIME, as the driver needs to be "kicked-in" before you
do anything with the Phone PC-Wise.

I'm gonna get very tricky here because all of the songs are downloaded
through iDEN Update. Sorry, but iDEN Companion Pro doesn't cut it.  You need
to download the driver, install the driver, buy whatever you need at
http://www.idenupdate.com, and update the iDEN Update Application so that
your songs would be downloaded onto your phone.

Hope this helps.