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Cellular Phone Forum / Providers / Nextel / August 2004Very unhappy with Nextel
I'm going back to Sprint ASAP. I'll even pay the $150 early termination fee. I bought a Blackberry 7510 and the DC button needs to be replaced. Nextel wants me to do one of three things. 1) Send the BB back to Rim for warranty repair so I'll be without a phone for at least two weeks and I have to pay shipping I'm sure. 2) Pay a service center $35 for a repair that is clearly a warranty repair and should be for free. 3) Pay $2.50 per month for 'free' repair at any service center. But, it's not free if I have to pay $2.50 per month. All of these are unacceptable! I bought the phone from Nextel.com (directly from Nextel) so why do I have to send it to Rim for repair? With Sprint, I buy a phone from them and THEY repair or replace it, not the manufacturer. You would think paying over $400 for a phone and $100 per month for service they would 'try' to accomodate you a little. All I have gotten was a wealth of mis-information from Nextel, empty pockets and the run around to three, yes three service centers that wouldn't look at the phone. One of these was Staples and they don't even repair phones at all. Bye bye Nextel... YOU'RE SERVICE SUCKS! Welcome to NEXTEL.................. > I'm going back to Sprint ASAP. I'll even pay the $150 early termination fee. > I bought a Blackberry 7510 and the DC button needs to be replaced. Nextel [quoted text clipped - 16 lines] > wouldn't look at the phone. One of these was Staples and they don't even > repair phones at all. Bye bye Nextel... YOU'RE SERVICE SUCKS! Actually it's bye bye Nextel. > Welcome to NEXTEL.................. > > I'm going back to Sprint ASAP. I'll even pay the $150 early termination [quoted text clipped - 21 lines] > > wouldn't look at the phone. One of these was Staples and they don't even > > repair phones at all. Bye bye Nextel... YOU'RE SERVICE SUCKS! Also You think that's bad wait till you see your first bill !!!!!!!!!!!!!!!!! > I'm going back to Sprint ASAP. I'll even pay the $150 early termination fee. > I bought a Blackberry 7510 and the DC button needs to be replaced. Nextel [quoted text clipped - 16 lines] > wouldn't look at the phone. One of these was Staples and they don't even > repair phones at all. Bye bye Nextel... YOU'RE SERVICE SUCKS! I did see my first bill and wasn't happy but I was willing to deal with it. Nextel thinks they have the consumer by the balls but if enough people feel the way I do and they take action Nextel will be forced to change their corporate policy if they want to stay in business. > Also You think that's bad wait till you see your first bill > !!!!!!!!!!!!!!!!! [quoted text clipped - 22 lines] > > wouldn't look at the phone. One of these was Staples and they don't even > > repair phones at all. Bye bye Nextel... YOU'RE SERVICE SUCKS! I wish you luck. I agree Cell service sucks,direct connect is great but they have fees for everything even charge you per month so that if you go into a service center they take you first. that's if you want to pay for that service if not then you must wait for them to fix your phone. > I did see my first bill and wasn't happy but I was willing to deal with it. > Nextel thinks they have the consumer by the balls but if enough people feel [quoted text clipped - 34 lines] > > > wouldn't look at the phone. One of these was Staples and they don't even > > > repair phones at all. Bye bye Nextel... YOU'RE SERVICE SUCKS! > I wish you luck. I agree Cell service sucks,direct connect is great but they > have fees for everything even charge you per month so that if you go into a > service center they take you first. that's if you want to pay for that > service if not then you must wait for them to fix your phone. Well, I had an i90 that went belly up. I went to the local Nextel store, factory store, not a partner and they swapped it under warranty. I suppose they will get away with what ever you let them get away with.... Yes under Warranty but what if its not under warranty? > > I wish you luck. I agree Cell service sucks,direct connect is great but they > > have fees for everything even charge you per month so that if you go into a [quoted text clipped - 5 lines] > warranty. I suppose they will get away with what ever you let them > get away with.... > Yes under Warranty but what if its not under warranty? > [quoted text clipped - 13 lines] >>warranty. I suppose they will get away with what ever you let them >>get away with.... Okay, can all of you go read the rules of how to post on Usenet please?.... Take your own advice and stop bottom posting. That's so 2003ish. >> Yes under Warranty but what if its not under warranty? >> [quoted text clipped - 16 lines] > Okay, can all of you go read the rules of how to post on Usenet >please?.... I personally prefer top posting. I do it and I encourage everyone else to do to. So, go away... > > Yes under Warranty but what if its not under warranty? > > [quoted text clipped - 16 lines] > Okay, can all of you go read the rules of how to post on Usenet > please?.... > I personally prefer top posting. > I do it and I encourage everyone else to do to. > So, go away... So what you are saying is you know better but do it anyway because you do not care about anyone but yourself? What an a.shole. Take a look, even a moron can see that it complicates the reading and makes a thread hard to follow and not trimming out the unnecessary text makes it that much worse. There should be a block installed for AOL, WebTV and Comcast users, and for anyone that uses Outlook Express that you can only read Usenet and not post until you learn how to do it. It figures you are positive for both of the above. Do you 'bottom post' when you reply to an e-mail? If your answer is yes, you are the imbecile. ALL normal business correspondence is done with the reply on top. Thus, I prefer to do it the same way I do it umpteen times a day. And the way anyone with a clue does it... I don't see the execs I correspond with daily doing it and they are a who's who of the Internet. Most all I would consider experts. What do YOU do?? Why should there be a different standard for Usenet vs normal e-mail? But, you do it your way, I'll CONTINUE to do it MY way. I totally disagree. It's MUCH easier reading the reply on top. Yes, I agree with you that snippage is good, but having to scroll down to read any reply is still a PITA. As to the "a.shole" and the rest..... Words of an immature snob or just one of those Usenet cop types. Know it all f*@$#! FYI, I have and use Agent, I just don't use it for pure text messages. Express is easier to use for them. Agent for RARs, YENC, etc... WebTV and AOL..... maybe. I admit to some disdain myself (in some cases anyway). Comcast..... just grasping at straws there. Many savvy users use cable. Fast and not bad price. But, just an FYI I have both Qwest DSL and cable via a load balancing router, so the posting IP could have come from either. Would you have added Qwest to your imaginary hit list as well? Go take your pill(s) and chill.... > > I personally prefer top posting. > > I do it and I encourage everyone else to do to. [quoted text clipped - 8 lines] > that you can only read Usenet and not post until you learn how to do > it. It figures you are positive for both of the above. Richard Ness Spouted in an accusatory and overly defensive tone: > Do you 'bottom post' when you reply to an e-mail? Yes, after trimming what is unnecessary > If your answer is yes, you are the imbecile. ALL normal > business correspondence is done with the reply on top. Not by people who do it correctly. The one who obviously does not know that is calling someone who does know better an "imbecile". Perfect. Hmm, also an OE user, Well; that fits. > Thus, I prefer to do it the same way I do it umpteen times a day. > And the way anyone with a clue does it... I don't see the execs > I correspond with daily doing it and they are a who's who of the > Internet. Most all I would consider experts. What do YOU do?? Then they aren't. Just because they hold a high paying job and have had the use of email a few years doesn't mean they know what they are doing. Goto a professional Usenet group and you will be flamed and berated, goto a moderated group and you will be deleted. I have been using the Internet and Usenet since 1989 and the problems started when AOLers started joining Usenet. It has nothing to do with what you do, it has to do with knowing the protocol for Usenet and having the common courtesy to stick to it. Some people, many times over paid executives; think they are better and above everyone else and do what they want regardless. It has nothing to do with clues, it has to do with knowing the accepted method and doing it that way. > Why should there be a different standard for Usenet vs normal > e-mail? But, you do it your way, I'll CONTINUE to do it MY way. > I totally disagree. It's MUCH easier reading the reply on top. There isn't and it's NOT my way, it's the accepted correct way. Check any Usenet FAQ. As I said before, it's easier to flop your reply on top instead of after what you are replying to and to not trim excess text, so you do it not caring that most times no one can tell what you are replying to or what it looks like. That is what makes a perfect a.shole, it's a good thing you don't find it easier to drive on the left instead of the right. > Yes, I agree with you that snippage is good, but having to > scroll down to read any reply is still a PITA. If you had a semi decent client that started on the bottom, then you could easily start from the top of the post you are replying to and trim all else, assuming the person you are replying to is not a top poster as well. See the connection? Duhh! > As to the "a.shole" and the rest..... Words of an immature snob > or just one of those Usenet cop types. Know it all f*@$#! I'm far from a snob, if I weren't I would have called you an a.shole right off, but I didn't. I asked to stop top posting, you proceeded to prove yourself by saying you did not care what the protocol was or what anyone believed, that you were doing it your way anyway. And I'm obviously not a Usenet cop, if I were this post wouldn't be here and you'd still be wondering why you didn't have any connection to the Internet. I said it first because your gibberish was too hard to attribute to a previous reply because you do not follow protocol. Umm, and immature would be a quality of doing it the way you think is easier rather than the accepted way to do it. > FYI, I have and use Agent, I just don't use it for pure text messages. > Express is easier to use for them. Agent for RARs, YENC, etc... As in the Sig file of someone who really is in the who's who of the Internet... ASCII... ._. on Usenet /v\ ANYTHING ELSE /( )\ IS BLOAT !! ^^ ^^ > WebTV and AOL..... maybe. I admit to some disdain myself (in > some cases anyway). Comcast..... just grasping at straws there. > Many savvy users use cable. Fast and not bad price. But, just an FYI > I have both Qwest DSL and cable via a load balancing router, so the > posting IP could have come from either. Would you have added Qwest > to your imaginary hit list as well? No, Comcast is filled with known idiots and people who don't care, as long as they get what they want. Your only justification for top posting is the same justification you get from a 14 yo girl on AOL who uses ALL CAPS TO TYPE. I LIKE IT IT MAKES ME STAND OUT AND IT'S SOOOOOO MUCH EASIER 2 DO THAN TRYIN 2 DO ALL THAT SWITCHING AN STUFF! That doesn't make it right. Suggested reading: http://www.faqs.org/faqs/usenet/posting-rules/part1/ http://www.smfr.org/mtnw/docs/Usenet.html Seriously, huh? (you actually bottom reply to E-MAILS???) Note the "E-MAIL" above, NOT Usenet. I don't know anyone that replies to the bottom of an E-MAIL. EVERYONE replies at the top and the messages go from newer (TOP) to older at the bottom. Funny that daily messages from very knowledgeable, VERY net savvy tech/network folks from real.com, microsoft.com, amazon.com, L3, Wcom/MCI, GX, etc, etc, etc... are ALWAYS in this top down format. We (all Internet professionals) are all wrong and I guess YOU are right, huh?? BTW, what do YOU do?? You must be the F*&%$#@ Internet god?? All hail!!! I'm not trying to convince you to change. Just to quit bitching about others and just chill. You do it your way, me mine. Buh bye now... > Richard Ness Spouted in an accusatory and overly defensive tone: > [quoted text clipped - 86 lines] > http://www.faqs.org/faqs/usenet/posting-rules/part1/ > http://www.smfr.org/mtnw/docs/Usenet.html > Seriously, huh? (you actually bottom reply to E-MAILS???) > Note the "E-MAIL" above, NOT Usenet. I don't know anyone [quoted text clipped - 5 lines] > this top down format. We (all Internet professionals) are all wrong > and I guess YOU are right, huh?? ROFL!! Tech savvy people at Real.com. Every one of those wipes should be put in jail for producing commputer choking, consealed spayware. Email is rarely as long as Usenet and I say yes, everyone you email with who top posts is either lazy or an idiot, OR they shake their head in discust and do it because you did it first and top posting is the only way to keep some congruency. It does not MATTER what someone does as a job, top posting in Usenet is WRONG. It's confusing and unnatural to read. I tell you what sparky, you goto a few professional Usenet groups like network admin groups, computer or scientific groups or the groups on professional private servers like at Gibson Reaserch, Spamcop or Microsoft and see howmany top posters are there. Then goto a moderated group and make a top post. You will get a warning once or twice and after that your posts will not even show up. I tell you > what sparky, you goto a few professional Usenet groups like network > admin groups, computer or scientific groups or the groups on > professional private servers like at Gibson Reaserch, Spamcop or > Microsoft and see howmany top posters are there. Then goto a > moderated group and make a top post. You will get a warning once or > twice and after that your posts will not even show up. How do you define professional? I know. A bunch of personality-deficient buffons with way too much time on their hands who are in desperate need of a life. It sure fits, doesn't it? MHB > I tell you > [quoted text clipped - 12 lines] > > MHB I'm not sure I understand you comment. By professional I mean the Usenet groups who's main purpose is for Network administrators for instance, to communicate about viruses, patches etc. The groups that are used daily by people on the job in the execution of their job, as opposed to a bunch of dillweeds and kids yakking about Nextel phones with, as you put it, "too much time on their hands." I might add that you too are as much a bufoon that is in a Nextel group, this is one of three hobby groups I read. The other nine are network/computer/job related for me, ie: I participate not just because they interest me, but because they go with the job. Windsor (oh nerdy one), You hit the nail on the head, but you didn't realize it because you are wasting too much time being an elitist boob. This is a hobby group. I visit it because I have been a Nextel customer for many years and occasionally receive useful information. However, nothing bores me more to tears than having to listen to "know it all, know nothings" like yourself. If you enjoy hanging out with those that are so anal retentive that they won't talk to you if you don't "post properly", there are plenty of therapy groups for people with those kinds of personality deficiencies. As for me, I don't care whether you top post, bottom post, or inside out post as long as I get the information I desire. Therefore, you are dismissed. I know you will try harder to do it better next time. Kindly advise us when you are ready to try. MHB My initial irritation was caused by: "WindsorFox[SS]" <windsorfoxNO@SPAMcox.net> wrote in message news:smRSc.27581$Jo1.3720@lakeread01... > iRadioChicago wrote: >Okay, can all of you go read the rules of how to post on Usenet >please?.... Yea, I then got a bit carried away, but you sum it up nicely. I also don't care how anyone else posts and I don't try to tell them how to do it. I hope the individual in question just will STFU and just chill. No more from me on this. I've wasted enough of everyone's time. Sorry... > Windsor (oh nerdy one), > [quoted text clipped - 18 lines] > > MHB > My initial irritation was caused by: > [quoted text clipped - 10 lines] > > No more from me on this. I've wasted enough of everyone's time. Sorry... That was "exhibited irritation" breought on by being unable to easily see who was replying to what. I mean seriously, go back and look at the read messages and you will see what I am talking about. Whe you read down for two paragraphs and then have to go back up, especially when there are 3 or 4 quotes in there, which also goes back to trimming unneeded text. But unlike that other guy you refer to I DID say "please." > Windsor (oh nerdy one), > > You hit the nail on the head, but you didn't realize it because you are > wasting too much time being an elitist boob. Name calling. A last refuge for a small mind.... > This is a hobby group. I visit it because I have been a Nextel customer for > many years and occasionally receive useful information. I said that. A bunch of bufoons with too much time on their hands, that of course was your statment. > However, nothing bores me more to tears than having to listen to "know it all, know nothings" > like yourself. More last refuge. You have no clue what I or anyone here may or maynot know about the subject. No one forces you to "listen" If you don't like it skip it and don't read it. You appear to enjoy being a trolling a.s. > If you enjoy hanging out with those that are so anal > retentive that they won't talk to you if you don't "post properly", there > are plenty of therapy groups for people with those kinds of personality > deficiencies. You obviously have no clue what Usenets original purpose was for and you obviously have no clue of what professional groups are used for. There aren't any for people who work at McDonalds or Wal-Mart. It has nothing to do with the attitutes of the people posting and reading there, it has to do with the subject of the group. If you are a Linux admin you reall have little choice about doing so, many patches and upgrades are listed and or posted on Usenet groups. If you do not follow the protocol there you will be ousted and it's nothing to to with an attitude ti has to do with protocol. If net admin groups started looking like this one nothing could be found and get done. Further, these groups have as much as ten times the number of posts as hobby groups. I continue to civilly churn out information and you continually reply with immature personal attacks. Keep it up, it makes you look really good. > As for me, I don't care whether you top post, bottom post, or inside out > post as long as I get the information I desire. You would if you were trying to get information easily and fast in a group that har 400+ posts every 12 hours. > Therefore, you are dismissed. I know you will try harder to do it better > next time. Talk about someone acting like an elitist a.shole, more so that I ever have. It would appear he didn't understand the meaning of "You're dismissed." Perhaps he'll work on that also. >> Windsor (oh nerdy one), >> [quoted text clipped - 49 lines] > Talk about someone acting like an elitist a.shole, more so that I ever > have. > It would appear he didn't understand the meaning of "You're dismissed." > Perhaps he'll work on that also. It would appear that you are not understanding the meaning of no one really cares whom you "dissmiss". Perhapse you will snag a clue and learn that top posting is incorrect and rectify that, and that OE is a simplistic and insecure application that should not be used by people who are computer illiterate. Of course why should we expect someone with your capacity to grasp either of those. Please dismiss yourself along with your apparent homoerotic handle.... I'm not arguing that posting on the bottom of a Usenet post is what is considered normal. People whining about it and being a PITA know it all f*&# is my problem. And, the fact that you argue that this is also the way e-mail is done, is completely asinine. All Internet professionals are wrong and I guess YOU are right, huh??" You single out Real, hurl a couple of insults and ignore the rest. Most all of the people I do business with are in many cases C level individuals or high up in their respective companies. These are the "lazy idiots" you refer to? These ARE people that know what the right way is, set the standard and in ALL cases, the way they correspond internally, with each other and with their vendors. It's the way it's done. Internal communications within companies I have worked for.... Bell Canada, U S West, GTE, WorldCom/MCI, Comcast, are all done with newest on top, period!! But we ALL are "lazy and idiots?? What I find sad and/or laughable is that you insist that the VAST majority is wrong. You insist that IT professionals, VP and C level people are all doing it wrong. And, that piddly little old insignificant piss ant you is.... right?? Please pull out your anally inserted cranium. > > Seriously, huh? (you actually bottom reply to E-MAILS???) > > Note the "E-MAIL" above, NOT Usenet. I don't know anyone [quoted text clipped - 21 lines] > moderated group and make a top post. You will get a warning once or > twice and after that your posts will not even show up. I gave him a list of personality problems to work on. I'm just waiting for the progress reports. MHB > I'm not arguing that posting on the bottom of a Usenet post is what > is considered normal. People whining about it and being a PITA [quoted text clipped - 55 lines] >> moderated group and make a top post. You will get a warning once or >> twice and after that your posts will not even show up. MichiganHotBear thaid: > I gave him a list of personality problems to work on. I'm just waiting for > the progress reports. I gotchur problems right here gayboy.... This is going to be a tough case. As you all can see, the progress reports don't look good. And then there is the issue of him claiming that my name is "homoerotic". Obviously it must have aroused him greatly for him to make that remark. After all, he did claim earlier that he was above insults and name calling. It would appear that that claim was a ruse meant to deflect his other dysfunctions and shortcomings. At any rate, I shall sleep well tonight knowing that in his time of need, I was able to provide some sort of vicarious sexual thrill to him. I look forward to the next progress report showing positive signs. MHB > MichiganHotBear thaid: > >> I gave him a list of personality problems to work on. I'm just waiting >> for the progress reports. > > I gotchur problems right here gayboy.... > At any rate, I shall sleep well tonight knowing that in his time of need, I > was able to provide some sort of vicarious sexual thrill to him. I look > forward to the next progress report showing positive signs. > > MHB You are dissmissed as a wanna be. Use that phone at the gaybars? > I'm not arguing that posting on the bottom of a Usenet post is what > is considered normal. People whining about it and being a PITA > know it all f*&# is my problem. If you have an interpretation problem, it's just that; your problem. Telling you what is written in numerous places on the Internet is not acting like a know it all, even though lots of people other than you know it. > And, the fact that you argue that this is also the way e-mail is done, > is completely asinine. I stated, that is the way I do it. > All Internet professionals are wrong and I guess YOU are right, huh??" All of the professionals that I email with post on the bottom. The ones that do not are generally new and casual users. I conveyed my experiences, the fact that you disagree and turn highly defensive to defend your position is not my fault. No, *I* am not right. I do things as they are prescribed in the FAQs and Postings of acceptable nettiquet for Usenet. They are not my rules, suggestions or desires, they existed long before I joined the Internet in 89 I just informed you of what they say and even gave you a link to see for yourself. > You single out Real, hurl a couple of insults and ignore the rest. That is because it struck me as funny. Real.com is regarded as only borderline legal. Take a good look at the bloatware they peddle, it's the ultimate in spyware. > Most all of the > people I do business with are in many cases C level individuals or high up in their > respective companies. These are the "lazy idiots" you refer to? Yes. How do I put it. Lazy may not be how to explain it, tunnel vision perhaps. CEOs and such are incessantly known for knowing or caring little about the systems they use. I see it all the time, like turning off the virus software because the nags to update the definitions was annoying them. Things like that. > These ARE people > that know what the right way is, set the standard and in ALL cases, the way they > correspond internally, with each other and with their vendors. They know the way they want to do it. They will do it that way not because it's correct but because they like it and "I'm the CEO and who's going to dare tell me otherwise". Just because someone works for Microsoft and are high up in the company you assume they know all of these things. That's a bad assumption. Just read the links I posted. > It's the way it's done. > Internal communications within companies I have worked for.... Bell Canada, U S > West, GTE, WorldCom/MCI, Comcast, are all done with newest on top, period!! > But we ALL are "lazy and idiots?? If you are looking for confirmation of highly knowledgeable technical people, dropping names like Worldcom and Comcast to computer and net admins definitely will not get you there. This is enlightening, I see now how there is such a difference in who are considered to be highly technical people to different people. I am saying that the people who have been using these systems for a very long time or were instrumental in developing them do not participate the way you are defending. > What I find sad and/or laughable is that you insist that the VAST majority is wrong. > You insist that IT professionals, VP and C level people are all doing it wrong. What I find sad is that you can't seem to participate without becoming infuriated. Again, look at the links I posted. If more people top post it is because that now there is no repercussion unless you are in a moderated Usenet group. Years ago if you did something that the mod or admin didn't like, you found yourself without access and groveling for your connection back. In some ways I think that was better, but in others it's not; that thing about absolute power. Most people you are referring to who are a CEO or VP of some huge company do things the quickest and easiest way for them and are too busy to bother with or care about whatever else. Many techs especially the BOFH refer to it as laziness, I'd say it is probably more due to priorities and protocol of how you follow up a post or email is not high on the list. Again this refers mostly to Usenet not email because as pointed out, email rarely has the length and live time that Usenet posts do also Usenet servers have to be purged at some point extremely long posts didn't last long when hard drives were smaller > And, that piddly little old insignificant piss ant you is.... right?? Yes I am. But then as I pointed out they aint my rules, I just mentioned them. > Please pull out your anally inserted cranium. Please do the same, just skim the 2 links I posted. See, If you posted where you were supposed to everyone could see exactly what you were replying to and if you trimmed it your post wouldn't be three feet long. I'll give you some Usenet groups to look at and confirm the point if you like. Some people still do it, that doesn't make it right. I rarely wear a seat belt, but it's still against the law. Of course it's only me that's hurt, I'm not confusing a buttload of people which you aren't in this group either, but in some groups you could. Seriously, huh? (you actually bottom reply to E-MAILS???) Note the "E-MAIL" above, NOT Usenet. I don't know anyone that replies to the bottom of an E-MAIL. EVERYONE replies at the top and the messages go from newer (TOP) to older at the bottom. Funny that daily messages from very knowledgeable, VERY net savvy tech/network folks from real.com, microsoft.com, amazon.com, L3, Wcom/MCI, GX, etc, etc, etc... are ALWAYS in this top down format. We (all Internet professionals) are all wrong and I guess YOU are right, huh?? BTW, what do YOU do?? You must be the F*&%$#@ Internet god?? All hail!!! I'm not trying to convince you to change. Just to quit bitching about others and just chill. You do it your way, me mine. Buh bye now... > Richard Ness Spouted in an accusatory and overly defensive tone: > [quoted text clipped - 86 lines] > http://www.faqs.org/faqs/usenet/posting-rules/part1/ > http://www.smfr.org/mtnw/docs/Usenet.html > Do you 'bottom post' when you reply to an e-mail? > If your answer is yes, you are the imbecile. ALL normal [quoted text clipped - 25 lines] > > Go take your pill(s) and chill.... EMAIL isn't a long running thread that some servers drop before we get to read it. I don't read right to left so why would I read bottom to top? This is a regular usenet group so common courtesy applies. But hey feel frre to have it your way and I will mine . After a few post you make and when I get tired of the way you post I'll just put you in the bucket. <plonk I have to agree. I would much rather see top posting. Nine times out of ten I already know the context of the thread so I don't need to see the previous post quoted before I see the current post. Also, I am a big fan of the [snip] as not to leave a zillion lines to post over and over and over. -D > > I personally prefer top posting. > > I do it and I encourage everyone else to do to. [quoted text clipped - 8 lines] > that you can only read Usenet and not post until you learn how to do > it. It figures you are positive for both of the above. On 8/12/04 1:52 AM, in article 7yDSc.105697$V96.77976@cyclops.nntpserver.com, "Peterbilt" <amazon_b1tchREMOVEALLTHESECAPS@yahoo.com> wrote: > I did see my first bill and wasn't happy but I was willing to deal with it. > Nextel thinks they have the consumer by the balls but if enough people feel > the way I do and they take action Nextel will be forced to change their > corporate policy if they want to stay in business. No offense, but Nextel will do just fine with or without you. Their customers like the service and are willing to pay for it and deal with Nextel's often unfriendly customer service. That's fine but I expect certain things where I choose to spend my money. > On 8/12/04 1:52 AM, in article > 7yDSc.105697$V96.77976@cyclops.nntpserver.com, "Peterbilt" [quoted text clipped - 8 lines] > customers like the service and are willing to pay for it and deal with > Nextel's often unfriendly customer service. > That's fine but I expect certain things where I choose to spend my > money. [quoted text clipped - 12 lines] >> customers like the service and are willing to pay for it and deal >> with Nextel's often unfriendly customer service. So you left Nextel? Then why are you still here moaning about it? Do we care? Should we? I haven't left yet but will in the near future. If you call what I am doing, moaning, then so be it. Don't read it if you don't like it. This is a discussion group and I started a discussion. Choose to read and/or respond... or choose not to. It's no skin off my dick. > > That's fine but I expect certain things where I choose to spend my > > money. [quoted text clipped - 16 lines] > > Do we care? Should we? sprint can suck a nut! i had the worst service with them. they droppe so many of my calls it wasnt funny. they screwed me over so bad on m bill more then once. i love my netxel. i get service everyone, and the haven't screwed me once yet. but if anyone not happy with nextel an has a newer phone like i95,i90 or the i730 let me know if you wann sell it. i would never go back to sprint as long as i live - aim1crz Want my Blackberry 7510? By the way, I have noticed that with Sprint, dropped calls has more to do with the phone than the service. When I had my touchpoint I dropped a few here and there but got more frequent when the phone started getting about a year old. When I upgraded to a Samsung N400 I didn't drop any for eight months at which point I returned the phone for a replacement since it was still under warranty. When I got my Sanyo 8100 I didn't drop not a one but I didn't like the phone so I switched to a Sanyo RL2000 and to date that has to be the best phone I have ever had. No dropped calls, crystal clear sound and it's rugged. For the most part dropped calls for a particular phone are known issues at Sprint. Complain and you will get a new one as long as it's still under warranty. Not so with Nextel. > sprint can suck a nut! i had the worst service with them. they dropped > so many of my calls it wasnt funny. they screwed me over so bad on my [quoted text clipped - 7 lines] > ------------------------------------------------------------------------ > http://cellphoneforums.netView this thread: http://cellphoneforums.net/t144787.html > All of these are unacceptable! > I bought the phone from Nextel.com (directly from Nextel) so why do I have [quoted text clipped - 5 lines] > wouldn't look at the phone. One of these was Staples and they don't even > repair phones at all. Bye bye Nextel... YOU'RE SERVICE SUCKS! I never understood buying a cell phone over the web when you can put your hands on it and get the same price by going to the local store to get it. I got it through a company in which I am a partner. That' the way the CEO wanted to do it. > > All of these are unacceptable! > > I bought the phone from Nextel.com (directly from Nextel) so why do I have [quoted text clipped - 9 lines] > put your hands on it and get the same price by going to the local > store to get it. >> All of these are unacceptable! >> I bought the phone from Nextel.com (directly from Nextel) so why do I have [quoted text clipped - 9 lines] >put your hands on it and get the same price by going to the local >store to get it. Hmmm. Let's see why. I got my i60c's for free over the web, yet the stores still wanted more than $50 for them at that time. Lots of rebates if you buy on the web. None in the stores (at least not as good). First off, you didn't state when you purchsed the phone and what the warranty is. Secondly, I pay the $2.50/month service plan and then they will fix (actually they replace it) your phone for any reason at all. You call Motorola service. They send FedEx that same day to pick up your phone and you get a replacement 2 days later. I think that's pretty fair service. Plus by stating that you are going to return to the shittiest phone company in the world ((Sprint, or as i call them Shint). OK. Second shittiest. I forgot about AT&T (AT&sh.t)), you have reduced your credibilty to less than zero. Good luck with your whining > I'm going back to Sprint ASAP. I'll even pay the $150 early termination fee. > I bought a Blackberry 7510 and the DC button needs to be replaced. Nextel [quoted text clipped - 16 lines] > wouldn't look at the phone. One of these was Staples and they don't even > repair phones at all. Bye bye Nextel... YOU'RE SERVICE SUCKS! I got the phone about two months ago and has a one year warranty. Explain to me why I have to pay $2.50 for a warranty repair when a warranty repair is free.. or should be free? I barely used the direct connect button so it could not be from over use or abuse.Why would I call Motorola when the phone is made by RIM? What makes you an authority on cell phone providers? I was with Sprint since December 2001 and was very happy with them. The only reason I left them was because I wanted to be able to get my pop3 email sent to the phone while away from a computer. When I ever had a problem with a Sprint phone I took it back to a Sprint store and the next day I would either have the phone fixed or replaced... FOR FREE.... meaning NO CHARGE at all. I didn't have to pay a monthly charge. Stating that my credibility is less than zero, you have diminished your own because yours is an opinion, not a fact. Opinions are like a.sholes, everyone has one and they all stink. My opinion is that Nextel sucks. http://www.consumeraffairs.com/cell_phones/nextel.html > First off, you didn't state when you purchsed the phone and what the > warranty is. [quoted text clipped - 34 lines] > > wouldn't look at the phone. One of these was Staples and they don't even > > repair phones at all. Bye bye Nextel... YOU'RE SERVICE SUCKS! Wrong again moronic. I don't state opinions unless they are backed up by facts. In a national customer service satisfaction survey conducted by Consumer Reports Magazine, the top 2 contenders were Verizon and Nextel. The bottom 2 were Shint and AT&sh.t. Perhaps you may have had good luck with them, but in most scenarios, they are the laughing stock of the industry. You already stated that the phone could be fixed for free if you sent it to the manufacturer. The manufacturer is the only one who is legally obligated to repair it for free. Nextel offers a service plan for $2.50/month. This is in addition to the manufacturers warranty. With this plan you can get your unit fixed at a Nextel Service Center and there are some other perks as well (like the free pickup and delivery). I don't see where that is such a bad deal. So will those credibility problems be fixed today, or tomorrow? MHB > I got the phone about two months ago and has a one year warranty. Explain to > me why I have to pay $2.50 for a warranty repair when a warranty repair is [quoted text clipped - 61 lines] > > > wouldn't look at the phone. One of these was Staples and they don't even > > > repair phones at all. Bye bye Nextel... YOU'RE SERVICE SUCKS! >Wrong again moronic. > >I don't state opinions unless they are backed up by facts. LOL! You dolt. Which are they? Opinions OR facts ? >In a national >customer service satisfaction survey conducted by Consumer Reports Magazine, >the top 2 contenders were Verizon and Nextel. In my neighborhood survey, the guy 2 houses down had the worst smelling dumps. Mine came in thrid. However the bottom line was still the same as your survey - It's still sh.t ! Trust me dorkella, You don't need me to make you look like an idiot. You do a commendable job of it yourself. One simple question. Have people been laughing at you all your life or did they just start after you began posting on newsgroups? MHB > >Wrong again moronic. > > [quoted text clipped - 9 lines] > Mine came in thrid. However the bottom line was still the same as your survey > - It's still sh.t ! >Trust me dorkella, Give me a call when you get out of elementary school. What a laughable fool you are! Thanks for displaying it for everyone else. Don't we all wish we could be a genius and expert like Mark? > >Wrong again moronic. > > [quoted text clipped - 9 lines] > Mine came in thrid. However the bottom line was still the same as your survey > - It's still sh.t ! ROTFLMAO!!!! > >Wrong again moronic. > > [quoted text clipped - 9 lines] > Mine came in thrid. However the bottom line was still the same as your survey > - It's still sh.t ! Credibility problems stay as they were in my opinion. I could care less what Consumer Reports Magazine says. Their word is not god. I go by my own experience and in mine I have had a very good one with Sprint. I can't say that much for Nextel in the two very long months I have been with them. If you want to pay $2.50 per month for repairs that should be free then you're the moron, not I. At Sprint, they stand behind the products that they sell. You can't say the same for Nextel. > Wrong again moronic. > [quoted text clipped - 88 lines] > even > > > > repair phones at all. Bye bye Nextel... YOU'RE SERVICE SUCKS! >First off, you didn't state when you purchsed the phone and what the >warranty is. [quoted text clipped - 3 lines] >Motorola service. They send FedEx that same day to pick up your phone and >you get a replacement 2 days later. I think that's pretty fair service. Unless the phone has what they deem to be "water damage". So much for using these things in the pouring rain. I had one promptly returned for this very reason while paying the $2.50 all along. When I called to complain, they told me to review the terms of the warranty service where it does say "water damage" not covered. I cancelled the plan immediately after this. This was a little more than a year ago, so I don't know if they've upgraded their plan since. What made you think a cell phone could be used like a bar of soap? > >First off, you didn't state when you purchsed the phone and what the > >warranty is. [quoted text clipped - 12 lines] > This was a little more than a year ago, so I don't know if they've upgraded > their plan since. >What made you think a cell phone could be used like a bar of soap? Thanks for confirming that I managed to crawl right up your a.s and piss you off. Stop posting stupid made up drool and it won't happen again, child. You go right ahead and keep stalking me with a childish reply to every single post I make. Now go away little boy. I'm bored with you now. how big is the blackberry phone? i have the i60 right now i don't wan some big phone. just let me know - aim1crz > how big is the blackberry phone? i have the i60 right now i don't want > some big phone. just let me know. Pick up a hand held calculator at Wal-Mart, preferably a bright blue one, and hold it too your head and talk to it like a fone. There ya go.... ROFL! Wait for the Nextel i930 >> how big is the blackberry phone? i have the i60 right now i don't want >> some big phone. just let me know. > > Pick up a hand held calculator at Wal-Mart, preferably a bright >blue one, and hold it too your head and talk to it like a fone. There >ya go.... ROFL! It is bigger but smaller than my Palm Tungsten C. > how big is the blackberry phone? i have the i60 right now i don't want > some big phone. just let me know. [quoted text clipped - 3 lines] > ------------------------------------------------------------------------ > http://cellphoneforums.netView this thread: http://cellphoneforums.net/t144787.html On 8/12/04 12:14 AM, in article H6CSc.101924$V96.31099@cyclops.nntpserver.com, "Peterbilt" <amazon_b1tchREMOVEALLTHESECAPS@yahoo.com> wrote: > I'm going back to Sprint ASAP. I'll even pay the $150 early termination fee. > I bought a Blackberry 7510 and the DC button needs to be replaced. Nextel [quoted text clipped - 16 lines] > wouldn't look at the phone. One of these was Staples and they don't even > repair phones at all. Bye bye Nextel... YOU'RE SERVICE SUCKS! Because Nextel is a carrier, not a repair shop. Not everything in life is free and we all have to live with some inconvenience. OTOH, Nextel has fixed my broken phones long out of their 1yr Moto. warr. for $35 more than once when the dammage was clearly my fault. It was a lot better than buyng a new phone and I was up and running in < 20 min. each time. -D > I'm going back to Sprint ASAP. I'll even pay the $150 early termination fee. > I bought a Blackberry 7510 and the DC button needs to be replaced. Nextel [quoted text clipped - 16 lines] > wouldn't look at the phone. One of these was Staples and they don't even > repair phones at all. Bye bye Nextel... YOU'RE SERVICE SUCKS! > OTOH, Nextel has fixed my broken phones long out of their 1yr Moto. > warr. for $35 more than once when the dammage was clearly my fault. > It was a lot better than buyng a new phone and I was up and running in > < 20 min. each time. > > -D Word There are two things getting crossed here. You only have to pay Nextel $35 or $2.50/month if you want them to fix your phone. If you want RIM to fix it then you can send it in to them and they will fix it for free and send it back. RIM makes the Blackberry (using iDEN parts from Motorola) and is on the hook for service if it breaks but Nextel offers the walk in service for people who are not under warranty or who don't want to wait for the manf. to fix their unit. The key, if you want Nextel to fix your phone, is to go to a Nextel owned service center. It is amazing what they can fix in under a half an hour. They list them on their web site. -D > I'm going back to Sprint ASAP. I'll even pay the $150 early termination fee. > I bought a Blackberry 7510 and the DC button needs to be replaced. Nextel [quoted text clipped - 16 lines] > wouldn't look at the phone. One of these was Staples and they don't even > repair phones at all. Bye bye Nextel... YOU'RE SERVICE SUCKS! I know it was either $35 or $2.50 per month but why should I have to pay either of those when the phone is still under warranty and it is a warrantry repair? Also why should I have to wait a week or two to get a new phone from Rim? The service centers I went to wouldn't even 'look' at the phone since it was a blackberry. They didn't ask what was wrong with it or even go over weather I had paid the $2.50 per month or their own charges. They wouldn't even look at it since it was a Blackberry. For the $400 I spent on the phone and the $100 per month I'm spending on the service AND that this is a corporate account I think they should be a little more receptive to my needs. When I was with Sprint I had just a personal account and they basically kissed my a.s. I'm not asking for Nextel to do that but I want a company to stand behind the products that they sell and Nextel isn't. They're just blowing me off and giving me the run around. > There are two things getting crossed here. > [quoted text clipped - 33 lines] > > wouldn't look at the phone. One of these was Staples and they don't even > > repair phones at all. Bye bye Nextel... YOU'RE SERVICE SUCKS! > I know it was either $35 or $2.50 per month but why should I have to pay > either of those when the phone is still under warranty and it is a warrantry > repair? Who wrote the warranty- Nextel or RIM? Also why should I have to wait a week or two to get a new phone from > Rim? What are the terms of the warranty? Does it specifically state that RIM is the only authorized repair outlet for warranty issues? The service centers I went to wouldn't even 'look' at the phone since > it was a blackberry. See last statement- they may not be authorized to repair Blackberrys under warranty, and would then be providing a service with no chance of compensation. They didn't ask what was wrong with it or even go over > weather I had paid the $2.50 per month or their own charges. They wouldn't > even look at it since it was a Blackberry. For the $400 I spent on the phone > and the $100 per month I'm spending on the service AND that this is a > corporate account I think they should be a little more receptive to my > needs. The authorized service center is just that- an authorized agent. They don't see a penny of the money you spent on the phone or your service. >When I was with Sprint I had just a personal account and they > basically kissed my a.s. I'm not asking for Nextel to do that but I want a > company to stand behind the products that they sell and Nextel isn't. Read the warranty. Just a clue (direct from the Nextel website)- "Coverage is subject to the terms of the Research in Motion limited warranty." > They're just blowing me off and giving me the run around. Actually, it sounds like you have an avenue to pursue- you have just deemed it too inconvenient for your needs I see the point you're trying to make... but if this were the case why would they be 'willing' to give me 'free' repair anywhere if I pay $2.50 per month or a $35 per instance charge? Authorized repair my a.s. It's all about the money and nothing to do with the customer. > > I know it was either $35 or $2.50 per month but why should I have to pay > > either of those when the phone is still under warranty and it is a [quoted text clipped - 38 lines] > Actually, it sounds like you have an avenue to pursue- you have just deemed > it too inconvenient for your needs > I know it was either $35 or $2.50 per month but why should I have to pay > either of those when the phone is still under warranty and it is a warrantry > repair? You don't. You can send the unit to RIM and they will fix it for free. > Also why should I have to wait a week or two to get a new phone from > Rim? I don't know. I would call RIM and ask them. Also, if you have a large corp. account ask your account rep. if she/he can get you a loaner unit while your's is out to repair. > The service centers I went to wouldn't even 'look' at the phone since > it was a blackberry. They didn't ask what was wrong with it or even go over > weather I had paid the $2.50 per month or their own charges. They wouldn't > even look at it since it was a Blackberry. You need to go to a Nextel OWNED service center and be sure to call first and ask if they do walk in service (you would need level 2 service per the Nextel web site I would guess) on RIM units. Many retail stores are listed as doing service but that are NOT THE SAME as a dedicated service center. If you are in Chicagoland I know of one who can have you up and running in no time flat. -D |
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