Number switching

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

SAIL LOCO - 13 Nov 2003 05:25 GMT

Question: I need to swap phones with my wife. If I take the 2 phones to a
Sprint store can they switch the numbers and is there a charge? Thanks.
S/V Express 30 "Ringmaster"
Trains are a winter sport

Reply to this Message

theweehours - 13 Nov 2003 09:41 GMT

> Question: I need to swap phones with my wife. If I take the 2 phones to a
> Sprint store can they switch the numbers and is there a charge? Thanks.
> S/V Express 30 "Ringmaster"
> Trains are a winter sport

Actually it can be done by customer service if you have an expired phone
on your account. The problem is that you need a serial number as a
"place holder" in the middle:
--1st phone is switched to "place holder"
--1st phone is switched to 2nd number.
--2nd phone is switched to 1st number.

Most CS reps can do this, but the store could also do it. The phone
call might save you a trip, however.

Hope this helps,
theweehours

Reply to this Message

DSL GURU - 13 Nov 2003 11:37 GMT

Will they get hit with 2 activation fees? Or a 2 year contract extension in
order to waive the fees. ?

Reply to this Message

SAIL LOCO - 13 Nov 2003 17:26 GMT

<<<Actually it can be done by customer service if you have an expired phone
on your account. >>>>

Both phones are presently in service.
S/V Express 30 "Ringmaster"
Trains are a winter sport

Reply to this Message

Lawrence G. Mayka - 14 Nov 2003 03:38 GMT

> Actually it can be done by customer service if you have an expired phone
> on your account. The problem is that you need a serial number as a
> "place holder" in the middle:
> --1st phone is switched to "place holder"
> --1st phone is switched to 2nd number.
> --2nd phone is switched to 1st number.

The last couple of times I've needed this, the rep was able to accomplish it
directly, with neither a third phone nor an overnight delay. I do remember
that the first time I needed this, several years ago and perhaps on a
different wireless carrier, the rep had to suspend one or both accounts
overnight. I then had to call back in the morning to complete the switch.

Reply to this Message

SAIL LOCO - 14 Nov 2003 05:13 GMT

Thanks for the replys. Since no one mentioned it I assume there is no charge
for this service.
S/V Express 30 "Ringmaster"
Trains are a winter sport

Reply to this Message

DSL GURU - 14 Nov 2003 09:12 GMT

I am not sure there is not a $72 charge for 2 activations. Could depend on
store.

Reply to this Message

SAIL LOCO - 14 Nov 2003 15:58 GMT

<<<I am not sure there is not a $72 charge for 2 activations. Could depend on
store.>>>>>.

Well I wouldn't be too happy about that. I would expect a service as simple as
this to be complementry.
S/V Express 30 "Ringmaster"
Trains are a winter sport

Reply to this Message

SAIL LOCO - 15 Nov 2003 23:05 GMT

Group, I took the 2 phones to a Sprint store today and they swaped the numbers
and there was no charge for those that are interested.
S/V Express 30 "Ringmaster"
Trains are a winter sport

Reply to this Message