Yes, it should just be the wording on the bill. Whenever a major change is
done like that, old plans (& the wording on the bill) cannot be captured, so
c/s has to use the "new" coding.
The new coding should allow the vision to be shared. On a higher end plan
like the 2000 it should still be free, hence the $0 next to it.
If your bill comes out with vision overage I would call c/s, someone didn't
code something correctly.
> Hi,
>
[quoted text clipped - 22 lines]
> Thanks,
> John
Bob Smith - 15 Nov 2003 14:02 GMT
> Yes, it should just be the wording on the bill. Whenever a major change is
> done like that, old plans (& the wording on the bill) cannot be captured, so
[quoted text clipped - 5 lines]
> If your bill comes out with vision overage I would call c/s, someone didn't
> code something correctly.
I agree. That's what happened to yours truly, as stated above. I'm on the
same $85/2000 plan. I have three phones on my account, one which belongs to
my daughter in college. I noticed Vision charges on her account, called SPCS
CS, and the rep noticed that the account was miscoded for my daughter's
phone. It was fixed and no more charges show up.
Bob
> > Hi,
> >
[quoted text clipped - 26 lines]
> > Thanks,
> > John