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Cellular Phone Forum / Providers / Sprint PCS / November 2003setup vision
On my plan I have wireless web, but finally figured out I cannot use wireless web on my new vision-enabled phone. I called Sprint and they said I did not have to do anything - I could keep my plan and just pay a penny per kilobyte, which I think is fair for the small amount of use I will actually need. I click on blazer, am prompted to wait while it provisions and then initiates, and inevitably fails. I then have to reset my phone. Sprint is not open today -- at least tech support is not. Their website has no real help -- just FAQs about what vision is -- not how to get it to work! Can anyone help me with this in the meantime? Thanks - I'm using a samsung i500. pete in NYC > On my plan I have wireless web, but finally figured out I cannot use > wireless web on my new vision-enabled phone. I called Sprint and they said [quoted text clipped - 13 lines] > > pete in NYC Pete, have you tried going into your manage page, then click on My Personal Information, then trying to setting up a Vision password? Bob > On my plan I have wireless web, but finally figured out I cannot use > wireless web on my new vision-enabled phone. I called Sprint and they said [quoted text clipped - 13 lines] > > pete in NYC Depends on the error message. An error 1012 usually means you *have* to calls us. With newly activated Vision phones, it usually means the Vision username either hasn't setup yet, or that it errored out getting setup. We have to fix that on our side.  Signature-+- RØß O/Siris I work for SprintPCS I *don't* speak for them. Thanks, Rob. I ended up finding a tech last night (after about 2 hours of holding) who turned vision on for me - something to do with setup of IP, or something like that. pete In article <VKqxb.291069$pT1.55973@twister.nyc.rr.com>, New Yorkerno-reply@all.bad says... > On my plan I have wireless web, but finally figured out I cannot use > wireless web on my new vision-enabled phone. I called Sprint and they said [quoted text clipped - 13 lines] > > pete in NYC Depends on the error message. An error 1012 usually means you *have* to calls us. With newly activated Vision phones, it usually means the Vision username either hasn't setup yet, or that it errored out getting setup. We have to fix that on our side. Signature-+- R?? O/Siris I work for SprintPCS I *don't* speak for them. |
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