Line Portability Fee - Sprint says they did no wrong

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Jim - 30 Nov 2003 00:34 GMT

Since Sprint is claiming I have a 2 year contract even though I only signed
up for 1 year, I thought I'd try to take the easy way out and ask to be
released as they charged me for number portability. As far as I heard, the
NP was mandated but charging clients on contracts for this violated the
contract. This was their response -

Regarding your concern about NPA fee, the Telephone Number Pooling surcharge
recovers the costs incurred by Sprint in complying the federal mandate aimed
at conserving the telephone numbers assigned to wireless customers. To help
you better with your concern regarding the fee, please call us at
1-866-770-6690.

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Lawrence G. Mayka - 30 Nov 2003 02:29 GMT

> Since Sprint is claiming I have a 2 year contract even though I only signed
> up for 1 year, I thought I'd try to take the easy way out and ask to be
> released as they charged me for number portability. As far as I heard, the
> NP was mandated but charging clients on contracts for this violated the
> contract. This was their response -

If you've been paying the fee since July, a court would probably say that
you have implicitly consented to the fee by now.

Reportedly, a court injunction allowed existing customers to leave without
penalty only until the end of August.

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Scott Stephenson - 30 Nov 2003 03:16 GMT

> Since Sprint is claiming I have a 2 year contract even though I only signed
> up for 1 year, I thought I'd try to take the easy way out and ask to be
[quoted text clipped - 7 lines]
> you better with your concern regarding the fee, please call us at
> 1-866-770-6690.

Two different fees here- you are talking about the portability fee, and they
responded talking about the number pooling fee.

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