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Cellular Phone Forum / Providers / Sprint PCS / March 2004Sprint no longer to be sold at Best Buy
I read some reports on another forum that Sprint phones will no longer be sold at Best Buy starting in about a month or two. Really? Where did you hear or see this? I would like to see it also since I bought my phone at BB and sent in a complaint to the NYS Attorney General's Office about their extended service plans on the phones they sell. > I read some reports on another forum that Sprint phones will no longer > be sold at Best Buy starting in about a month or two. > I read some reports on another forum that Sprint phones will no longer > be sold at Best Buy starting in about a month or two. Later reports in those forums indicate that Sprint *representatives* ("swatters") will no longer work at Best Buy. Instead, Best Buy will employ an outsourced firm to sell all brands of cell phones, including Sprint. > Later reports in those forums indicate that Sprint *representatives* > ("swatters") will no longer work at Best Buy. Instead, Best Buy will employ > an outsourced firm to sell all brands of cell phones, including Sprint. Ouch. not good for Sprint. > Ouch. not good for Sprint. How so? I'm not sure I see this is either good *or* bad for SPCS.  SignatureRØß O/Siris I work for Sprint PCS I *don't* speak for them > > Ouch. not good for Sprint. > > How so? I'm not sure I see this is either good *or* bad for SPCS. Surely you're not serious. A salesperson who sells many phones for many carriers is likely to push whichever phone is giving him the biggest spiff that day, or the carrier with the most models of free phones as that makes a sale easier. A salesperson employed by Sprint will be solely pushing SprintPCS products. MAJOR DIFFERENCE ! > > > Ouch. not good for Sprint. > > [quoted text clipped - 10 lines] > > MAJOR DIFFERENCE ! IMHO, in my local BB store, if the sprint guy is there, you don't have to worry about the sales buys approaching you--they do--I like to brouse the phones, all of them, and in some cases, I am there enough they recognize me, usually they aren't pushy, but if you pick up a sprint handset, you will be spoken to. In the local sprint store, the opposite is true, not that they are unfriendly, but they almost ignore you unless you make eye contact or something----both of these have advantages depending on what your intentions are. (but, I have bought several phones at the sprint store, 0 at BB) In article <rmarkoff-DC36B3.05532416032004 @news2.west.earthlink.net>, Robert M.rmarkoff@msn.com says... > A salesperson who sells many phones for many carriers is likely to push > whichever phone is giving him the biggest spiff that day, or the carrier > with the most models of free phones as that makes a sale easier. > > A salesperson employed by Sprint will be solely pushing SprintPCS > products. Possible, but we don't really see that from our relationship with Radio Shack (although I think they *do* sell more Verizon phones than ours). It could be so, Phil. But I don't think that's a given. Signature-+- RX_ O/Siris I work for SprintPCS I *don't* speak for them. > In article <rmarkoff-DC36B3.05532416032004 > @news2.west.earthlink.net>, Robert M.rmarkoff@msn.com [quoted text clipped - 11 lines] > > It could be so. But I don't think that's a given. It's certainly not a given that Sprint wont lose sales at BestBuy from independant salespeople, for instance pushing the dozen different free phones ATT Wireless offers, as opposed to the one Nokia that SprintPCS has for free. Of course SprintPCS has lost even more in sales at CircuitCity, which now doesn't even carry SprintPCS phones. > It's certainly not a given that Sprint wont lose sales at BestBuy from > independant salespeople, for instance pushing the dozen different free > phones ATT Wireless offers, as opposed to the one Nokia that SprintPCS > has for free. Death Star Wireless is giving away the farm because it's having a lot of trouble migrating people to the new GSM network. As I've mentioned before, I even had a pushy sales rep working for an ATT authorized agent at the Mall of Victor Valley tell me *not* to go GSM. And he *really* wanted to sell me something. Wasn't ATT the only carrier that lost customers last quarter? SignatureJustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/ "someone once called me a sofa, but i didn't feel compelled to rush out and buy slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003 > Of course SprintPCS has lost even more in sales at CircuitCity, which > now doesn't even carry SprintPCS phones. Could you please point us in the direction of the data that backs up this statement? SignatureE-mail fudged to thwart spammers. Transpose the c's and a's in my e-mail address to reply. > > Of course SprintPCS has lost even more in sales at CircuitCity, which > > now doesn't even carry SprintPCS phones. > > Could you please point us in the direction of the data that backs up > this statement? No data needed. Circuit City no longer carries Sprint PCS, therefore, Sprint PCS sells fewer phones there. I do believe Zero is less than any number. > > > Of course SprintPCS has lost even more in sales at CircuitCity, which > > > now doesn't even carry SprintPCS phones. [quoted text clipped - 5 lines] > Sprint PCS sells fewer phones there. I do believe Zero is less than any > number. No ... Data is needed. Suppose the folks decided to go to a SPCS store, Best Buy or some other retailer to buy their phone. Either show us where SPCS phone sales are down because Circuit City no longer sells SPCS phones or shut the hell up. Bob e the folks decided to go to a SPCS store, Best > Buy or some other retailer to buy their phone. Either show us where SPCS > phone sales are down because Circuit City no longer sells SPCS phones or > shut the hell up. Exactly right. For all we know, Circuit City sales could be down because people would rather go to a store that sells a greater variety of phones from a greater variety of carriers. I know between CC dropping SPCS, and Best Buy launching their Reward Zone program, I have little reason to shop at CC anymore. But since no data has been given, we can't tell either way. SignatureE-mail fudged to thwart spammers. Transpose the c's and a's in my e-mail address to reply. > e the folks decided to go to a SPCS store, Best > > Buy or some other retailer to buy their phone. Either show us where SPCS [quoted text clipped - 8 lines] > > But since no data has been given, we can't tell either way. Zero sales at CC is down from any number you care to claim. > > e the folks decided to go to a SPCS store, Best > > > Buy or some other retailer to buy their phone. Either show us where SPCS [quoted text clipped - 10 lines] > > Zero sales at CC is down from any number you care to claim. No, it isn't. You said that phone sales were down for SPCS, because CC no longer sold SPCS phones. Either prove it that total amount of phones sold for SPCS service on a nationwide basis is lower ... or shut the hell up ... Bob <<Zero sales at CC is down from any number you care to claim. >> I think what he means is that if (for example) Circuit City sold 100,000 Sprint PCS phones in a month, Sprint would lose those sales just based on the fact that CC not selling Sprint anymore. Now whether or not Sprint makes up that difference by surging sales somewhere else or through other avenues, that has not been determined yet. > <<Zero sales at CC is down from any number you care to claim. >> > [quoted text clipped - 3 lines] > Sprint makes up that difference by surging sales somewhere else or > through other avenues, that has not been determined yet. That's exactly what he's been saying, and all that has been asked is to back up that statement with some verifiable data ... Bob > Zero sales at CC is down from any number you care to claim. There's a saying that goes, "There's lies, damn lies, and statistics." Looks like Phillie has found a new, even less honest, category. NO company measures its success or failure by sales at just one retail chain unless that chain is an exclusive provider. And since Circuit City was never exclusive, that brain excretion you provided as a post is as relevant as the number of SPCS phones sitting on the shore of The Black Sea. SignatureRØß O/Siris I work for Sprint PCS I *don't* speak for them > NO company measures its success or failure by sales at just one > retail chain unless that chain is an exclusive provider. And since > Circuit City was never exclusive, that brain excretion you provided > as a post is as relevant as the number of SPCS phones sitting on the > shore of The Black Sea. Fine, but if SprintPCS is longer having it's phones sold at Circuit City, and is now assured of decreased sales at BestBuy, it's not a good thing. Phone sales are only so fungible. I remember when Atari in 1984 said it would make no difference in its sales if KMart no longer carried their computers. > Fine, but if SprintPCS is longer having it's phones sold at Circuit > City, and is now assured of decreased sales at BestBuy, it's not a good > thing. More faulty logic. SPCS is "assured" of nothing. You're buying a rumor. SignatureRØß O/Siris I work for Sprint PCS I *don't* speak for them > > Fine, but if SprintPCS is longer having it's phones sold at Circuit > > City, and is now assured of decreased sales at BestBuy, it's not a good > > thing. > > More faulty logic. SPCS is "assured" of nothing. You're buying a > rumor. OK, how many phones has SprintPCS sold at Citcuit City in the last year? It's Zero !! > > > Fine, but if SprintPCS is longer having it's phones sold at Circuit > > > City, and is now assured of decreased sales at BestBuy, it's not a good [quoted text clipped - 5 lines] > OK, how many phones has SprintPCS sold at Citcuit City in the last year? > It's Zero !! Why do you keep harping on this point Phillipe? No one here disagrees with you on CC SPCS phone sales. What we all disagree with you about is your claim that total SPCS handset sales (nationwide, through SPCS stores, other outlets & via online) are down because CC no longer sells SPCS handsets. Either provide your statement via some verifiable data or stop this nonsense ... Bob In article <rmarkoff-70F460.06202922032004 @news1.west.earthlink.net>, Robert M.rmarkoff@msn.com says... > OK, how many phones has SprintPCS sold at Citcuit City in the last year? > It's Zero !! Check the thread title again, Phillie. This isn't about Circuit City. Signature-+- RX_ O/Siris I work for SprintPCS I *don't* speak for them. > In article <rmarkoff-70F460.06202922032004 > @news1.west.earthlink.net>, Robert M.rmarkoff@msn.com [quoted text clipped - 4 lines] > Check the thread title again. This isn't about > Circuit City. Sorry you're not the Usenet Moderator. SprintPCS will lose sales at bestBuy (even tech Geek says so)., Sprint previously lost sales at Circuit City as CC doesn't even sell Sprint phones anymore. But as the sprint cheerleader you are, you can't face that fact. > Sorry you're not the Usenet Moderator. Follow your own advice, hypocrite. You don't get to change the subject just because you wish it. > SprintPCS will lose sales at bestBuy (even tech Geek says so)., Sprint > previously lost sales at Circuit City as CC doesn't even sell Sprint > phones anymore. You're the only one trying to narrow the conversation to this silly degree, Philly. We haven't sold a phone within the New Baden, IL city limits, either. Is that, too, a statement of SPCS's economic health? > But as the sprint cheerleader you are, you can't face that fact. No, we just prefer to carry on a conversation. SignatureRØß O/Siris I work for Sprint PCS I *don't* speak for them > > Sorry you're not the Usenet Moderator. > > Follow your own advice, hypocrite. You don't get to change the > subject just because you wish it. Reduced sales for Sprint is the subject. > > SprintPCS will lose sales at bestBuy (even tech Geek says so)., Sprint > > previously lost sales at Circuit City as CC doesn't even sell Sprint [quoted text clipped - 8 lines] > > No, we just prefer to carry on a conversation. The embarressment of SprintPCS - thats you. > Reduced sales for Sprint is the subject. Except you won't discuss that. You keep talking about reduced sales of SPCS phones *at Best Buy*. What that would or wouldn't do to SPCS sales overall is a subject you've refused to discuss. I've simply told you there's no foregone conclusion about there being a reduction in sales. SignatureRØß O/Siris I work for Sprint PCS I *don't* speak for them > Fine, but if SprintPCS is longer having it's phones sold at Circuit > City, and is now assured of decreased sales at BestBuy, it's not a good > thing. Phone sales are only so fungible. Robert, once again you are creating your own facts. First off, the only person who has asserted that sales will drop at Best Buy is you. Second, if people want a Sprint phone, they will get a Sprint phone.Considering that there is service and a rate plan attached to it, people interested in wireless phones have a tendency to do a little research before getting one, or acting on someone else's recommendation. They do not just blindly walk into any old store, plunk down their cash and say "give me one cell phone, please." Thus, if someone decides to go with Sprint, then they will go to Best Buy, or Radio Shack, or a Sprint or affiliate store, or a third party retailer, OR order it by phone or online. The retail sales channel for Sprint is far from closed. > I remember when Atari in 1984 said it would make no difference in its > sales if KMart no longer carried their computers. And it didn't. Atari's demise wasn't because Kmart made a decision to stop selling home computers. It happened because the company broke itself into pieces that same year and sold the computer/console division to Jack Tramiel, the founder of Commodore (who then did a smashing job of killing that division), and the games division was sold to Time Warner (who knew nothing about computer games and did a smashing job of suffocating THAT divison). SignatureE-mail fudged to thwart spammers. Transpose the c's and a's in my e-mail address to reply. > First off, the only person who has asserted that sales will drop at Best > Buy is you. WRONG. Tech Geek did also. > > First off, the only person who has asserted that sales will drop at Best > > Buy is you. > > WRONG. Tech Geek did also. First of all, there is no way to know if Best Buy itself will see a loss in sales. I don't work for them, I haven't seen the projections, so I don't know. Second, Sprint will lose a few activations, mainly because if someone doesn't know that Best Buy is no longer selling PCS phones, and the sales person sells them into something different. You've been complaining that Sprint needs to cust costs. All wireless providers pay to have their phones represented in these chain stores, along with more is paid out to the store for each new activation. Say Sprint spends / spent $5,000,000 (rough guess, but it's probabaly more than that) a year on this though Best Buy. Now, (again, ROUGH GUESS) say they lose 1,000 "new activations" on a slightly above average monthly plan of $75 each, that's $5 million saved as opposed to $75,000 lost. You can even go very high and say Sprint loses 10,000 activations a year, and that's still only $750,000 lost. Also, when Circuit City stopped selling the PCS phones, the retail stores in the area did see an increase in sales, so not all the potentials form there were lost. Since there is a good saturation of Sprint PCS stores around (with more being opened up every year), representation in these stores may not be needed. (and I'm 99% sure Best Buy still intends on selling Virgin Mobile phones). So, in a nutshell, Sprint will lose some new activations, but it will save a lot more $$$ in the end. > You've been complaining that Sprint needs to cust costs. SprintPCS has said that, not I. I think by having customer friendly CSRs that arent hampered by restrictive handle times, and upsell quotas, Sprint could reduce its churn. > I think by having customer friendly CSRs > that arent hampered by restrictive handle times, and upsell quotas, > Sprint could reduce its churn. You've never proven this, Phillie. Even though the figures you've cited have been refuted multiple times from BOTH sides of the conversation, you still have yet to show that the handle times are restrictive. SignatureRØß O/Siris I work for Sprint PCS I *don't* speak for them > > I think by having customer friendly CSRs > > that arent hampered by restrictive handle times, and upsell quotas, [quoted text clipped - 4 lines] > conversation, you still have yet to show that the handle times are > restrictive. You are the only one that trys to white wash the "handle time" issue. Even Executive Services admits its an issue. > > > I think by having customer friendly CSRs > > > that arent hampered by restrictive handle times, and upsell quotas, [quoted text clipped - 8 lines] > > Even Executive Services admits its an issue. The only place this has been an issue is in your own posts- further eveidence that all you do is whine about factless claims. > Also, when Circuit City stopped selling the PCS phones, the retail > stores in the area did see an increase in sales, so not all the > potentials form there were lost. Post hoc ergo propter hoc is a fallacy, if you ever took Logic in college. >>First off, the only person who has asserted that sales will drop at Best >>Buy is you. > > WRONG. Tech Geek did also. Link? SignatureE-mail fudged to thwart spammers. Transpose the c's and a's in my e-mail address to reply. > >>First off, the only person who has asserted that sales will drop at Best > >>Buy is you. > > > > WRONG. Tech Geek did also. > > Link? Your apology will be accepted. Google shows the following by TechGeek on March 22: " Sprint shells out a lot of money for these chains to sell their products. They pay the stores a higher comission than their sales reps in the Sprint stores, they pay for the space they get in the stores, they pay for training on Sprint products to these stores, etc.. Sprint will save a lot of money each year doing this. Will they lose sales? They'll lose some " > Your apology will be accepted. Google shows the following by TechGeek > on March 22: [quoted text clipped - 7 lines] > Sprint will save a lot of money each year doing this. Will they lose > sales? They'll lose some " So, let me get this straight- you are willing to take his wird because it backs you up in this instance, and then accuse him of being wrong every other time? Does your a.s get big splinters from sitting on the fence like that all the time? > So, let me get this straight Get this straight SprintPCS is a money losing operation, and cant even afford anymore to have its reps at BestBuy. > > So, let me get this straight > > Get this straight SprintPCS is a money losing operation, just like every other cellular provider has been in the past > and cant even afford > anymore to have its reps at BestBuy. Here we go again- Phil playing both sides of the coin. First, he whines because they aren't making money, and then he whines because they are containing costs. I'm reallyhaving a hard time figuring out who the bigger idiot is- you, or the Supreme Fuckup. Scott does Adelphia let you use foul language like that? Don't break your arm by patting yourslef on the back for lamely trying to defend Sprint. Containing costs by cutting sales never helped anyone. > Scott does Adelphia let you use foul language like that? Why shouldn't they? AOL lets you lie and whine like you do. > Don't break your arm by patting yourslef on the back for lamely trying to > defend Sprint. > > Containing costs by cutting sales never helped anyone. What's the matter, Phil- need to use a different name in an attempt to fake support for your claims? Show me proof that sales are down. You can't, because once again, you have posted an unsubstantiated opinion. >>>>First off, the only person who has asserted that sales will drop at Best >>>>Buy is you. [quoted text clipped - 4 lines] > > Your apology will be accepted. okay. I *feel* sorry for you, that you're such a pathetic troll that you must cut and paste a quote to make it suit your needs effectively misquoting the OP. Now, *your* apology will be accepted, my dear troll, for misquoting TechGeek. What, do you think you're the only person who can do a google search? But still, you posted no link, so I will post the link with the WHOLE, UNBUTCHERED quot for you: http://tinyurl.com/3bb53 Google shows the following by TechGeek > on March 22: > Sprint will save a lot of money each year doing this. Will they lose > sales? They'll lose some " and to complete the butchered quote: "... but since most stores are within a stone's throw of Circuit City and Best Buy, the sales affect will be minimal." Furthermore, the quote is moot, because TechGeek was posting under the assumption that Best Buy was going to stop selling Sprint PCS phones. That is not the case. So how pathetic is that? Not only did you have to use quote someone who, through no fault of their own, had erroneous information to work with, but then you had to MISQuote that person to have that unreliable quote suit your needs. That's pretty bad, dude. SignatureE-mail fudged to thwart spammers. Transpose the c's and a's in my e-mail address to reply. > >>>>First off, the only person who has asserted that sales will drop at Best > >>>>Buy is you. [quoted text clipped - 35 lines] > with, but then you had to MISQuote that person to have that unreliable > quote suit your needs. That's pretty bad, dude. No ... that's just Phillipe ... Bob >>>Of course SprintPCS has lost even more in sales at CircuitCity, which >>>now doesn't even carry SprintPCS phones. [quoted text clipped - 3 lines] > > No data needed. Then you have no facts. End of story. SignatureE-mail fudged to thwart spammers. Transpose the c's and a's in my e-mail address to reply. Hope not. At Best Buy I got 2 Sanyo 8100 FREE after rebates with a two year contract. >I read some reports on another forum that Sprint phones will no longer >be sold at Best Buy starting in about a month or two. > I read some reports on another forum that Sprint phones will no longer > be sold at Best Buy starting in about a month or two. Avoiding all the squabbling over nothing that's going on,here's a good eason why. As stated before (and complained about) - Sprint needs to cut costs. Sprint shells out a lot of money for these chains to sell their products. They pay the stores a higher comission than their sales reps in the Sprint stores, they pay for the space they get in the stores, they pay for training on Sprint products to these stores, etc.. Sprint will save a lot of money each year doing this. Will they lose sales? They'll lose some, but since most stores are within a stone's throw of Circuit City and Best Buy, the sales affect will be minimal. (I have one store that is in between a Circuit City and a Comp USA with a Best Buy across the street - that store is ecstatic about this, their sales are going to go up). The lost activations vs. saved money aspect is very appealing to corp, and the group that it all comes down to, Wall Street investors. > Will they lose > sales? They'll lose some Vargas refuses to admit that. In article <rmarkoff-006BAA.09354822032004 @news1.west.earthlink.net>, Robert M.rmarkoff@msn.com says... > > Will they lose > > sales? They'll lose some > > Vargas refuses to admit that. You're lying, Phillie. Again. I said it wasn't a foregone conclusion. Signature-+- RX_ O/Siris I work for SprintPCS I *don't* speak for them. > In article <rmarkoff-006BAA.09354822032004 > @news1.west.earthlink.net>, Robert M.rmarkoff@msn.com [quoted text clipped - 8 lines] > > I said it wasn't a foregone conclusion. Thank you. You just proved I'm right. Tech Geek admits sales will be lost. > > In article <rmarkoff-006BAA.09354822032004 > > @news1.west.earthlink.net>, Robert M.rmarkoff@msn.com [quoted text clipped - 11 lines] > Thank you. You just proved I'm right. Tech Geek admits sales will > be lost. Phillipe, WHEN are YOU going to PROVE your point, about a reduction of total SPCS handsets sold nationwide, because handsets are no longer sold at CC? Bob > Thank you. You just proved I'm right. Tech Geek admits sales will > be lost. I just proved, again, that you're a liar. SignatureRØß O/Siris I work for Sprint PCS I *don't* speak for them > > Thank you. You just proved I'm right. Tech Geek admits sales will > > be lost. > > I just proved, again, that you're a liar. Robert J Vargas, the embarressment of SprintPCS. If you try to tell him that sales of SprintPCS will decrease at BestBuy (which even Tech Geek admits to) he calls one a LIAR. > Robert J Vargas, the embarressment of SprintPCS. If you try to tell him > that sales of SprintPCS will decrease at BestBuy (which even Tech Geek > admits to) he calls one a LIAR. Changing the subject all over again. The last refuge of the dishonest. You *just* got done saying the subject was sales of SPCS phones. And here you are going BACK adding that silly condition of "at Best Buy." THAT is why you're a liar. SignatureRØß O/Siris I work for Sprint PCS I *don't* speak for them > Sprint will save a lot of money each year doing this. Will they lose > sales? They'll lose some, but since most stores are within a stone's > throw of Circuit City and Best Buy, Duh, CircuitCity no longer sells SprintPCS phones at all. > > Sprint will save a lot of money each year doing this. Will they lose > > sales? They'll lose some, but since most stores are within a stone's > > throw of Circuit City and Best Buy, > > Duh, CircuitCity no longer sells SprintPCS phones at all. Duh, that was my point. They used to, and the retail stores that were near a Circuit City did see an increase in sales. > > I read some reports on another forum that Sprint phones will no longer > > be sold at Best Buy starting in about a month or two. [quoted text clipped - 3 lines] > > As stated before (and complained about) - Sprint needs to cut costs... Had a talk this evening with a guy who told me he has been selling AT&T and Cingular phones at the Huntsville, AL Best Buy. He said he had been told that he was going to have to start selling Sprint phones as well. I gave him a crash course in CDMA and the lowdown on the Verizon EV-DO rollout in exchange for his perspective on how Sprint product moves (or fails to move) in this market. Apparently a lot of trouble with phones being sold to people who live out of coverage. |
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