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Cellular Phone Forum / Providers / Sprint PCS / March 2004

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NEW  Firmware for sanyo 8100

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cr - 25 Mar 2004 16:20 GMT
Is there a new firmware for my 8100.
I believe it would be  1.16 or something like that.
Bob Smith - 25 Mar 2004 19:19 GMT
> Is there a new firmware for my 8100.
> I believe it would be  1.16 or something like that.

It's still listed as the current version. Bookmark this link so that you can
reference it in the future.

http://www.sprintpcsinfo.com/modules.php?name=Content&pa=showpage&pid=9

Bob
TechGeek - 26 Mar 2004 00:29 GMT
> Is there a new firmware for my 8100.
> I believe it would be  1.16 or something like that.

1.116SP is the most current, but don't go shouting at a store if they
don't have it.

Corp is trying a new "push" system for updates, and they took it off
our intranet install page.  (I don't know if the push worked, I got a
copy of the files before it was released).

Supposedly the push is working, but if it isn't, it's turning into a
P.I.T.A. to get it.
The Supreme Enchanter - 26 Mar 2004 00:43 GMT
If you get a firmware upgrade,does that remove everything in your phone?  I
can back up the phone list but what about the calendar?  What about
applications such as spruce notes that has tons of info in it?  Also, If I
delete an application such as spruce notes that saves info into the phone
will the information still be there?  I mean, will the applications leave
them in memory and will the memory get full from all of these saved games
and stuff???

> > Is there a new firmware for my 8100.
> > I believe it would be  1.16 or something like that.
[quoted text clipped - 8 lines]
> Supposedly the push is working, but if it isn't, it's turning into a
> P.I.T.A. to get it.
Scott Stephenson - 26 Mar 2004 00:47 GMT
> If you get a firmware upgrade,does that remove everything in your phone?  I
> can back up the phone list but what about the calendar?  What about
[quoted text clipped - 3 lines]
> them in memory and will the memory get full from all of these saved games
> and stuff???

Wait a minute- you busted on the scene here claiming to be the all-knowing
one, and that cell phones were 'child's play'.  Another thing you don't
understand?  THat would make at least a dozen, just based on your own posts.
Not covered in your shitty FAQ?  Hmm...
Bob Smith - 26 Mar 2004 01:07 GMT
> If you get a firmware upgrade,does that remove everything in your phone?  I
> can back up the phone list but what about the calendar?  What about
[quoted text clipped - 3 lines]
> them in memory and will the memory get full from all of these saved games
> and stuff???

So, you being the ALL KNOWING master & creator of a bogus SPCS FAQ don't
know? Sheeesh!

To answer your questions, no ... the only thing that changes is the firmware
...

Bob
The Supreme Enchanter - 26 Mar 2004 01:36 GMT
Bob, is that your name or just what you do??

Now we are even with the insults.  Can we stop?  It's been nice after I
blocked that dumb a.s Scott Stevenson.  This group is full of this crap.
Even in binaries groups they don't bitch and insult this much.

> > If you get a firmware upgrade,does that remove everything in your phone?
> I
[quoted text clipped - 12 lines]
>
> Bob
Scott Stephenson - 26 Mar 2004 01:47 GMT
> Bob, is that your name or just what you do??
>
>   It's been nice after I
> blocked that dumb a.s Scott Stevenson. >

True- now I give you sh.t for the whole world (except you) to see.
Bob Smith - 26 Mar 2004 13:15 GMT
> Bob, is that your name or just what you do??
>
> Now we are even with the insults.  Can we stop?  It's been nice after I
> blocked that dumb a.s Scott Stevenson.  This group is full of this crap.
> Even in binaries groups they don't bitch and insult this much.

Even in the insults? This group is full of crap? You really don't have a
clue what an idiot you are, do you?

Bob
JRW - 26 Mar 2004 03:42 GMT
> If you get a firmware upgrade,does that remove everything in your phone?  I
> can back up the phone list but what about the calendar?  What about
[quoted text clipped - 3 lines]
> them in memory and will the memory get full from all of these saved games
> and stuff???

check the friggin' FAQ
O/Siris - 26 Mar 2004 07:48 GMT
> If you get a firmware upgrade,does that remove everything in your phone?  I
> can back up the phone list but what about the calendar?  What about
[quoted text clipped - 3 lines]
> them in memory and will the memory get full from all of these saved games
> and stuff???

Only the phonebook is saved during a firmware install in the store.  
TechGeek's an actual Store tech, so he can correct me if I'm wrong.  
But, when I updated the N400 I had, that's all that survived.

Signature

RØß
O/Siris
I work for Sprint PCS
I *don't* speak for them

Bob Smith - 26 Mar 2004 13:34 GMT
In article <83K8c.60477$zP2.37412@bignews5.bellsouth.net>,
supremeenchanter@bogus.com says...
> If you get a firmware upgrade,does that remove everything in your phone?  I
> can back up the phone list but what about the calendar?  What about
[quoted text clipped - 3 lines]
> them in memory and will the memory get full from all of these saved games
> and stuff???

Only the phonebook is saved during a firmware install in the store.
TechGeek's an actual Store tech, so he can correct me if I'm wrong.
But, when I updated the N400 I had, that's all that survived.

----------------------------------------------------------------------------

It may depend on your phone model, as I remember NOT losing any of the pics,
screensavers, and new downloaded ringers after updating the firmware on my
Sanyo 5300.

Bob
The Supreme Enchanter - 26 Mar 2004 14:03 GMT
Thanks for the informational post and no insults.

There was another poster that said everything is saved.

In article <83K8c.60477$zP2.37412@bignews5.bellsouth.net>,
supremeenchanter@bogus.com says...
> If you get a firmware upgrade,does that remove everything in your phone?  I
> can back up the phone list but what about the calendar?  What about
[quoted text clipped - 3 lines]
> them in memory and will the memory get full from all of these saved games
> and stuff???

Only the phonebook is saved during a firmware install in the store.
TechGeek's an actual Store tech, so he can correct me if I'm wrong.
But, when I updated the N400 I had, that's all that survived.

Signature

R??
O/Siris
I work for Sprint PCS
I *don't* speak for them

Robert M. - 26 Mar 2004 14:05 GMT
> Thanks for the informational post and no insults.
>
> There was another poster that said everything is saved.

Perhaps it's different with different phones?

(What is left unchanged of users data after a firmware update).
Eric - 26 Mar 2004 14:31 GMT
supremeenchanter@bogus.com wrote:
<<Thanks for the informational post and no insults.
There was another poster that said everything is saved. >>

When I had my Samsung A500 flashed with new firmware, all of my games,
apps, ringers and phone book enteries remained intact.  But it may vary
by phone, and also by human error if something goes wrong during the
upgrade.

Good luck,
Eric
O/Siris - 27 Mar 2004 00:14 GMT
> Thanks for the informational post and no insults.

If you'd re-look at all of your responses to me, you'd find that how
it started, and that you, not I, got insults involved.

Nevertheless, you're welcome.

Signature

RØß
O/Siris
I work for Sprint PCS
I *don't* speak for them

Robert M. - 27 Mar 2004 00:23 GMT
> If you'd re-look at all of your responses to me, you'd find that how
> it started, and that you, not I, got insults involved.
>
> Nevertheless, you're welcome.

If you go back to last August and September, you'd see how he got Justin
all bent out of shape with his insults and false accusations of lying.
O/Siris - 27 Mar 2004 08:08 GMT
> If you go back to last August and September, you'd see how he got Justin
> all bent out of shape with his insults and false accusations of lying.

More irrelevance (and false representation, to boot) from the forum's
least relevant poster.

Signature

RØß
O/Siris
I work for Sprint PCS
I *don't* speak for them

Peterbilt - 27 Mar 2004 12:57 GMT
The constant state of bickering in this group is really starting to bore me.

(not directed at you Rob, you should be able to figure out who I mean)

In article <rmarkoff-A1F593.17235426032004@news6.west.earthlink.net>,
rmarkoff@msn.com says...
> If you go back to last August and September, you'd see how he got Justin
> all bent out of shape with his insults and false accusations of lying.

More irrelevance (and false representation, to boot) from the forum's
least relevant poster.

Signature

R??
O/Siris
I work for Sprint PCS
I *don't* speak for them

Robert M. - 27 Mar 2004 14:09 GMT
> > If you go back to last August and September, you'd see how he got Justin
> > all bent out of shape with his insults and false accusations of lying.
>
> More irrelevance (and false representation, to boot) from the forum's
> least relevant poster.

How is it irrelavant if you falsely claim not to call people liars
to point out how you called Justin a LIAR?

You sir are the LIAR and the embarressment of SPRIONTPCS.
O/Siris - 28 Mar 2004 06:55 GMT
> How is it irrelavant if you falsely claim not to call people liars
> to point out how you called Justin a LIAR?

Hypocrite, you've been accurately shown to be posting one false
accusation after another, and have *never* admitted to them.  I've
admitted to my mistakes, *and* I admit when I don't know.

If that trash you call posting wasn't liable to send users down
another one of your false "solutions", you'd have been in the kill-
file long ago.
Signature

RØß
O/Siris
I work for Sprint PCS
I *don't* speak for them

Robert M. - 28 Mar 2004 10:43 GMT
> > How is it irrelavant if you falsely claim not to call people liars
> > to point out how you called Justin a LIAR?
[quoted text clipped - 6 lines]
> another one of your false "solutions", you'd have been in the kill-
> file long ago.

You sir are the liar.

Lied calling Justin a liar for getting only $100 off a Sanyo 8100.

Lied that it was possible to get Bluetooth on a Treo 600.

Lied about CSRs having "Handle Time" contraints.

Lied about CSRs having upsell requirements.

Lied about validity of JD Power studies.

Lied about what it means to have a Churn % (its monthly).

Lied about when SMS was coming out.

Lied about excuses for Nokia 6225 not being out.

Lied about needing a new contract anytime one is upgrading a contract.

Lied that you knew I had previously had Vision, when I hadn't.

Lied about getting full coverage in Oregon.

Lies, lies, insults, insults

Still an embarressment to SprintPCS, turning off potential customers.
Scott Stephenson - 28 Mar 2004 17:13 GMT
> You sir are the liar.

And you are a moron.

> Lied calling Justin a liar for getting only $100 off a Sanyo 8100.

So you defend somebody who swore like a madman in here, and trash the rest
of us for using colorful language?  Hypocrite.

> Lied that it was possible to get Bluetooth on a Treo 600.
>
> Lied about CSRs having "Handle Time" contraints.

This was never proven, and in fact disproved by a survey posted here months
ago.

> Lied about CSRs having upsell requirements.

Prove it- once again, poor supposition on your part.

> Lied about validity of JD Power studies.

No- he pointed out inconsistencies with both the survey and the company.

> Lied about what it means to have a Churn % (its monthly).

Your lack of knowledge about business metrics is clearly documented in this
group.  We're all still waiting for them to go out of business by the end of
the year- something you guaranteed.

> Lied about when SMS was coming out.
>
> Lied about excuses for Nokia 6225 not being out.

He provided more information than you have.  I'm surprised your buddies at
Executive Services haven't given you the answer to this one- you quote them
all the time.  Oh yeah- its a lie when you do.

> Lied about needing a new contract anytime one is upgrading a contract.

Read your service agreement sometime.

> Lied that you knew I had previously had Vision, when I hadn't.

You probably didn't- it requires a working brain to use.

> Lied about getting full coverage in Oregon.

And you provided advice using maps that you say are no good- one example
ofmany where you play both sides of an argument when it suits your lunatic
cause.

> Lies, lies, insults, insults

Lies, insults, misquotes, wrong information, ignoring posts that prove you
wrong and never admitting your wrong- your track record is far worse.

> Still an embarressment to SprintPCS, turning off potential customers.

The only embarressment to Sprint is customers like you, who falsely make
claims with no information at hand, and that make up reasons to slam the
company.  You have been classified as a moron on at least four cellular
newsgroups, and your level of information onthe others was no better than it
is here.
TechGeek - 29 Mar 2004 00:32 GMT
> Lied that it was possible to get Bluetooth on a Treo 600.

He said that with current devolopment of SOME palm devices utilizing
the expansion slot, it may be possible in the future for one of these
3rd party companies to come out with an adapter for the Treo 600.

> Lied about CSRs having "Handle Time" contraints.
>
> Lied about validity of JD Power studies.

He never said they were invalid, just questioned their methods of
acquiring the data, and showed how you ask questions and who you asked
can easily manipulate the end result.

> Lied about when SMS was coming out.

If we're told a date, and told we can say that, then corp makes a
decision to postpone it, how is he "lying" and how is it his fauly?

> Lied about excuses for Nokia 6225 not being out.

Well, Nokia (not Sprint) is telling us 2 weeks.

> Lied about needing a new contract anytime one is upgrading a contract.

Um..  This doens't make sence.

> Lied that you knew I had previously had Vision, when I hadn't.

Then why did you always complain about it not working right before
your short port over to AT&T WS (and why did you come back if you hate
Sprint so much?).
TechGeek - 29 Mar 2004 00:33 GMT
> Lied about getting full coverage in Oregon.

I'd love to know where that came from.
TechGeek - 29 Mar 2004 00:37 GMT
> Lies, lies, insults, insults

You've done your share of lying and insulting.
O/Siris - 29 Mar 2004 08:00 GMT
> You sir are the liar.

The Nokia 6225

The claim that a retentions team doesn't exist

the claim that SPCS said it would carry the Kyocera 7135

How many more examples do you want, hypocrite?

Signature

RØß
O/Siris
I work for Sprint PCS
I *don't* speak for them

Robert M. - 29 Mar 2004 09:25 GMT
> > You sir are the liar.
> >
[quoted text clipped - 5 lines]
>
> How many more examples do you want, hypocrite?

I'm winning. You got many more.
O/Siris - 30 Mar 2004 09:03 GMT
> I'm winning. You got many more.

More than half of them fabricated.  As others have already pointed
out.

Signature

RØß
O/Siris
I work for Sprint PCS
I *don't* speak for them

Kenneth Crudup - 26 Mar 2004 01:41 GMT
>1.116SP is the most current

Do you know what's changed since 1.115SP ?

    -Kenny

Signature

Kenneth R. Crudup  Sr. SW Engineer, Scott County Consulting, Los Angeles
H: 3630 S. Sepulveda Blvd. #138, L.A., CA 90034-6809      (310) 391-1898
W: 26601 Agoura Road, Calabasas, CA 91302-1959            (818) 444-3685

TechGeek - 26 Mar 2004 16:19 GMT
> >1.116SP is the most current
>
> Do you know what's changed since 1.115SP ?
>
>     -Kenny

I'm going to answer the questions in one post.

I do not know what 1.116SP has over 1.115SP yet, it has not been added
to the spreadsheet we have descpribing what each version does (but I
am keeping a close eye on it).

As for the update erasing all the information, I've heard stores of it
happening, but I've only heard of it a handful of times in almost 4
years of being a tech, and I've never seen it myself.  I'd put the
chances at less than .001% of it happening.

Also, if the software goes bad (also very rare) there is a chance that
the phone gets "fried" which everything will be lost (the store will
replace it), but that is also very rare (and personally, if a phone
gets fried in the tech room I'm working, unless we know exactly what
happened (phone got unplugged, bad cable, wrong software), I'll stop
all updates on that model until it's resolved, I've even stopped doing
all updates for 2 (very busy) days to get it fixed.
Kenneth Crudup - 26 Mar 2004 22:57 GMT
>As for the update erasing all the information, I've heard stores of it
>happening, but I've only heard of it a handful of times in almost 4
>years of being a tech, and I've never seen it myself.  I'd put the
>chances at less than .001% of it happening.

Can't they do a "SnapSync" (or equivalent) save of my phone book data
beforehand?

    -Kenny

Signature

Kenneth R. Crudup  Sr. SW Engineer, Scott County Consulting, Los Angeles
H: 3630 S. Sepulveda Blvd. #138, L.A., CA 90034-6809      (310) 391-1898
W: 26601 Agoura Road, Calabasas, CA 91302-1959            (818) 444-3685

Bob Smith - 26 Mar 2004 23:09 GMT
> >As for the update erasing all the information, I've heard stores of it
> >happening, but I've only heard of it a handful of times in almost 4
[quoted text clipped - 5 lines]
>
> -Kenny

Sure they can Kenny. Every time I see a new firmware and take my phone to
the store to get it downloaded, that's the first thing I ask the tech to do.
After the firmware download is completed, we check the phone, and the
phonebook and everything else is still intact. Then I ask them to delete the
phone book they downloaded on to their system.

Only thing that could go wrong is if the phone gets fried from the download
(which is very rare), and the store doesn't have an equivalent model to give
to you, to where the phone book format is compatible from the phone you
brought in.

Bob
TechGeek - 27 Mar 2004 03:59 GMT
> Can't they do a "SnapSync" (or equivalent) save of my phone book data
> beforehand?
>
>     -Kenny

We could, but that would double the amount of time it takes us to do
the software update.

In all honesty, the techs try to get phones in and out as quickly as
possible, we have a lot more to do back there than just look at
customers' phones.

I stress to all my techs that if they think there is an above average
chance of the phone frying to back up the phonebook.

In the few instances where I've heard that it has, it's involved
phones that the update works on the phonebook itself, mainly the A500
and A460, or they have to download a 'pre-load' version of the N400
software (that paticular version, is only done in rare circumstances
and they are instructed ot backup the phonebook first). (Or the phone
gor fried)

With those exceptions, it's almost impossible (I have to say "almost"
because certain people here will jump on me if they've heard of one
instance, I haven't yet) to lose your phonebook during the update.
Your average tech should take these percausions when involving a
higher risk update (stated above).
Bob Smith - 27 Mar 2004 06:11 GMT
> > Can't they do a "SnapSync" (or equivalent) save of my phone book data
> > beforehand?
[quoted text clipped - 23 lines]
> Your average tech should take these percausions when involving a
> higher risk update (stated above).

Well, the only phones that fry, at least that I've heard of here, are
certain lot numbers of models. Not all models. Going back to the Samsungs, a
certain number of 3500s and 8500s, and one other were fried on the first
upgrade on the phone, which failed through either being a bad lot, or a bad
upgrade.

Haven't heard of it happening posted here recently.

Bob
TechGeek - 27 Mar 2004 12:54 GMT
> Well, the only phones that fry, at least that I've heard of here, are
> certain lot numbers of models. Not all models. Going back to the Samsungs, a
[quoted text clipped - 5 lines]
>
> Bob

Never noticed that, the ony issue with the 3500/8500 is getting them
to connect (and no connection = no update).  Luckily I've learned a
trick to get them to connect, and I haven't seen any fry.

The "other" model may be the Denso 2100 which did have a bad software
release for the UPST, it was quickly realized and very quickly pulled,
to be replaced a few months later (in fact, the installer for the
"fixed" version also uninstalled the "bad" version).
Robert M. - 27 Mar 2004 14:10 GMT
> > Well, the only phones that fry, at least that I've heard of here, are
> > certain lot numbers of models. Not all models. Going back to the Samsungs,
[quoted text clipped - 10 lines]
> to connect (and no connection = no update).  Luckily I've learned a
> trick to get them to connect, and I haven't seen any fry.

Good to know SprintPCS has such dependable equipment. NOT.
JRW - 27 Mar 2004 16:25 GMT
> Good to know SprintPCS has such dependable equipment. NOT.

And this is uniquely a Sprint problem in what way?
Robert M. - 27 Mar 2004 18:37 GMT
> > Good to know SprintPCS has such dependable equipment. NOT.
>
> And this is uniquely a Sprint problem in what way?

Its OK for Sprint techs to have problematic equipment if it ever has
happened anywhere else?

The logic of the Sprint apologists is amazing.

Sprint can do anything it wants as long as anyone else has ever done as
bad.
Scott Stephenson - 27 Mar 2004 18:40 GMT
> > > Good to know SprintPCS has such dependable equipment. NOT.
> >
[quoted text clipped - 7 lines]
> Sprint can do anything it wants as long as anyone else has ever done as
> bad.

Nobody said it was OK- it was merely pointed out that you are singling
Sprint out for a problem everyone has, and trying to make it appear they are
the only ones having this type of problem.  Your bias is pathetic.
O/Siris - 28 Mar 2004 06:53 GMT
> Its OK for Sprint techs to have problematic equipment if it ever has
> happened anywhere else?
[quoted text clipped - 3 lines]
> Sprint can do anything it wants as long as anyone else has ever done as
> bad.

A fault was discovered in software.  It was fixed.  How does that
make the equipment faulty?

Signature

RØß
O/Siris
I work for Sprint PCS
I *don't* speak for them

Robert M. - 28 Mar 2004 10:36 GMT
> > Its OK for Sprint techs to have problematic equipment if it ever has
> > happened anywhere else?
[quoted text clipped - 6 lines]
> A fault was discovered in software.  It was fixed.  How does that
> make the equipment faulty?

Still trying to coverup for SprintPCS.

techGeek says sometimes its hardware.
TechGeek - 29 Mar 2004 00:26 GMT
> > A fault was discovered in software.  It was fixed.  How does that
> > make the equipment faulty?
>
> Still trying to coverup for SprintPCS.
>
> techGeek says sometimes its hardware.

And it is fixed ASAP.  If it's the cable, most stores have a backup,
and if not, one is overnightet to them.

Don't tell me you're trying to say that electronics NEVER break?
These cables are used and abused day in and day out, they weill break.

He's not covering anything, when there is an issue, software OR
hardware, we try to fix it (if it's in our power) ASAP.  If the whole
server goes down, there isn't much we can do excpet log toruble
tickets with out IT department, but if we have a bad cable or a
software load, we take care of it quickly.
O/Siris - 29 Mar 2004 08:03 GMT
> Still trying to coverup for SprintPCS.

How is a question a coverup?

Someone said a SOFTWARE fault was to blame, you called it an
equipment failure.  I simply asked how so.

Care to answer the question, or do you just not do questions well?

Along with all the other failings you've illustrated, that is.

Signature

RØß
O/Siris
I work for Sprint PCS
I *don't* speak for them

TechGeek - 28 Mar 2004 02:13 GMT
> > Never noticed that, the ony issue with the 3500/8500 is getting them
> > to connect (and no connection = no update).  Luckily I've learned a
> > trick to get them to connect, and I haven't seen any fry.
>
> Good to know SprintPCS has such dependable equipment. NOT.

Good to know you know what you're talking about.  NOT.

The equipment to do updates is extremely reliable.  Just because there
is an issue connecting two phones out of all the phones that Sprint
has carried doesn't mean it's not dependable.

Also, neither of these phones has had a software update over the past
year and a half.  PRL is updated on a regular basis, but that can be
updated over the air easily.
Robert M. - 27 Mar 2004 14:11 GMT
> > Can't they do a "SnapSync" (or equivalent) save of my phone book data
> > beforehand?
[quoted text clipped - 3 lines]
> We could, but that would double the amount of time it takes us to do
> the software update.

and that might be customer friendly, which SprintPCS would never want to
be accused of.
TechGeek - 28 Mar 2004 02:14 GMT
> > We could, but that would double the amount of time it takes us to do
> > the software update.
>
> and that might be customer friendly, which SprintPCS would never want to
> be accused of.

You love to complain about everything, don't you?

Just a few weeks ago you were complaining that it's on average 45-60
minute wait, yet would would have gone on and on of we had said 90-120
minute wait.

Which is it, do you want it done fast, or do you want us to back up
everyone's phonebooks for that <.0001% of people who lose it?
Scott Stephenson - 28 Mar 2004 02:22 GMT
> > > We could, but that would double the amount of time it takes us to do
> > > the software update.
[quoted text clipped - 10 lines]
> Which is it, do you want it done fast, or do you want us to back up
> everyone's phonebooks for that <.0001% of people who lose it?

Face it,Tech- he plays both sides of the fence whenever he is proven wrong.
He's doing it more and more lately, and I think it comes from sense of
futility- people are realizing (in multiple groups) that he doesn't know
what he is talking about.
 
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