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Cellular Phone Forum / Providers / Sprint PCS / April 2004

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Sprint PCS sees strong subscriber growth

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Chris Russell - 21 Apr 2004 15:47 GMT
http://rcrnews.com/cgi-bin/news.pl?newsId=17766

Philly, how are you going to distort this?

Chris
Robert  M. - 21 Apr 2004 16:00 GMT
> http://rcrnews.com/cgi-bin/news.pl?newsId=17766
>
>how are you going to distort this?
>
> Chris

That whole story is a SprintPCS spin/distortion. Comparing churn with a
year ago, instead of last quarter is a deliberate obfuscation.

Saying subscriber growth is strong is only telling half the story.

Subscriber defections are also strong, as the churn numbers releqased
yesterday demonstrates, having increased from the previous quarter.

Apologists might try to blame it on WLNP, but interestingly SprintPCS
did not state the comparative numbers of losses versus gains from WLNP.
You know if they had a net gain there, that would be the lead story.
Chris Russell - 21 Apr 2004 21:08 GMT
As usual Philly, you won't post it as a response to my positive post,
you post it new negatively.  Then you say that it is only half the
story.  Who cares how many are wireless # portability changovers.
There was an overall gain in subscribers- a troll like you just wants
to cause trouble with your obfuscation and innuendo.

> > http://rcrnews.com/cgi-bin/news.pl?newsId=17766
> >
[quoted text clipped - 13 lines]
> did not state the comparative numbers of losses versus gains from WLNP.
> You know if they had a net gain there, that would be the lead story.
Robert  M. - 21 Apr 2004 21:44 GMT
> As usual Philly, you won't post it as a response to my positive post,
> you post it new negatively.  Then you say that it is only half the
> story.  Who cares how many are wireless # portability changovers.
> There was an overall gain in subscribers- a troll like you just wants
> to cause trouble with your obfuscation and innuendo.

Posting the TRUTH of an April 20 press release on April 20 is not
trolling.

Posting a one sided spin of the story is Trolling.

Sprint certainly did better than AT&T Wireless by having a net gain of
customers. AT&T Wireless had a net loss.

But we don't know how many new SprinPCS customers from WLNP and how many
from "walkups".

Sprint didn't publish total numbers from WLNP in its 10K filing to the
SEC. So we donb't even know if WLNP was a net gain or a net loss for
SprintPCS.
Chris Russell - 21 Apr 2004 23:28 GMT
Once again, it doesn't make a bit of difference where the customers came
from-walk-ups or wlnp.  Exactly what was the other half of the story from
the RCR News story?  I just looked at the Sprint corporate press release and
there is nothing else there but what was in the RCR News story.  Where there
is no smoke, a troll like you comes to put out the fire.

Chris

> > As usual Philly, you won't post it as a response to my positive post,
> > you post it new negatively.  Then you say that it is only half the
[quoted text clipped - 16 lines]
> SEC. So we donb't even know if WLNP was a net gain or a net loss for
> SprintPCS.
Robert  M. - 21 Apr 2004 23:35 GMT
> Once again, it doesn't make a bit of difference where the customers came
> from-walk-ups or wlnp.  Exactly what was the other half of the story from
> the RCR News story

The RCA story was verbatim from the SprintPCS press release, it was
hardly news, it was simple cut and paste.

What was not mentioned - The rest of the story. Some obvious, some
unknown....

The increase in the churn rate, the failure to tell whether or not a net
win or loss from WLNP, the failure to tell whether or not costs are
increasing for new customer acquisition.
Chris Russell - 22 Apr 2004 00:14 GMT
This from the Sprint press release:

Churn was 2.9% this quarter compared to 3.1% reported a year ago, and 2.7%
in the 2003 fourth quarter
Total first quarter operating expenses increased 13% compared to the
year-ago period. The increase was driven by sales and distribution costs
resulting from higher additions.

This from the RCR News story:

Bolstering Sprint PCS' stronger-than-expected customer growth was
lower-than-expected customer churn of 2.9 percent during the quarter
compared with estimates in the low 3-percent range and the 3.1 percent the
carrier reported during the first quarter of 2003

It's still irrelevant whether the gain from walk-ups or wlnp.  2 out 3 ain't
bad when the middle one is irrelevant.

Chris

> > Once again, it doesn't make a bit of difference where the customers came
> > from-walk-ups or wlnp.  Exactly what was the other half of the story from
[quoted text clipped - 9 lines]
> win or loss from WLNP, the failure to tell whether or not costs are
> increasing for new customer acquisition.
Robert  M. - 22 Apr 2004 01:14 GMT
> It's still irrelevant whether the gain from walk-ups or wlnp.  2 out 3 ain't
> bad when the middle one is irrelevant.

WLNP is very relevant, especially when lauer said Sprint would be a WLNP
winner. Was it? If so, say so. By not saying, makes one wonder.
Chris Russell - 22 Apr 2004 01:50 GMT
Remember this was a Sprint Corporate Press Release, not just Sprint PCS.
Especially when PCS is rolled back into FON, we may have to settle for this
level of info.  If you are so concerned about wlnp, send Lauer an email
asking for the info.

Chris

> > It's still irrelevant whether the gain from walk-ups or wlnp.  2 out 3 ain't
> > bad when the middle one is irrelevant.
>
> WLNP is very relevant, especially when lauer said Sprint would be a WLNP
> winner. Was it? If so, say so. By not saying, makes one wonder.
Robert  M. - 22 Apr 2004 01:56 GMT
> Remember this was a Sprint Corporate Press Release, not just Sprint PCS.
> Especially when PCS is rolled back into FON, we may have to settle for this
> level of info.  If you are so concerned about wlnp, send Lauer an email
> asking for the info.

I've already sent email through channels, and got double talk back,
two days of emails now. They just refer me back to the press release
which says nothing about WLNP numbers.

I'm really beginning to suspect that SprintPCS a big time WLNP loser, or
they'd be bragging to the contrary.
Thomas T. Veldhouse - 26 Apr 2004 13:32 GMT
> WLNP is very relevant, especially when lauer said Sprint would be a WLNP
> winner. Was it? If so, say so. By not saying, makes one wonder.

The article was not about WLNP.  It was not referenced even once.  It
was about Sprint PCS and subscriber numbers.  That is it.  The article
doesn't say how many subscribers purchased Nokia phones either, but that
doesn't make it a distorted article.  You are a MORON and a TROLL.

- --

Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE  34D0 D69D 1EDC D5EC AED1
Thomas T. Veldhouse - 26 Apr 2004 13:29 GMT
> The RCA story was verbatim from the SprintPCS press release, it was
> hardly news, it was simple cut and paste.
[quoted text clipped - 5 lines]
> win or loss from WLNP, the failure to tell whether or not costs are
> increasing for new customer acquisition.

You cite increase in churn rate, but indeed, churn dropped from the same
period one year ago (which is THE STANDARD method of comparison).  You
know as well as I that comparing such numbers to the previous quarter is
NOT the standard practice ... and I cited the retail example in an
earlier post which clearly shows why.

- --

Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE  34D0 D69D 1EDC D5EC AED1
Scott Stephenson - 27 Apr 2004 01:37 GMT
> > Once again, it doesn't make a bit of difference where the customers came
> > from-walk-ups or wlnp.  Exactly what was the other half of the story from
> > the RCR News story
>
> The RCA story was verbatim from the SprintPCS press release, it was
> hardly news, it was simple cut and paste.

Wait a minute- last week you quoting directly from Sprint, and trying to
discredit posts from the media.  Are you now saying that Sprint is not a
reliable source of information?  Which is it?

> What was not mentioned - The rest of the story. Some obvious, some
> unknown....
>
> The increase in the churn rate, the failure to tell whether or not a net
> win or loss from WLNP, the failure to tell whether or not costs are
> increasing for new customer acquisition.

Subsciber numbers and costs were all included in the numbers you saw last
week.  Nextel (the churn leader) did not report WNLP numbers, either- and
they made money.  They also showed the same increase in churn, and made
money.  See a pattern here?  The numbers that you are obssessing over are
not an indicator of profitability or company performance.  Once again, Wall
Street analysts, industry analysts and Phil are miles apart.
Thomas T. Veldhouse - 27 Apr 2004 02:47 GMT
> Subsciber numbers and costs were all included in the numbers you saw last
> week.  Nextel (the churn leader) did not report WNLP numbers, either- and
> they made money.  They also showed the same increase in churn, and made
> money.  See a pattern here?  The numbers that you are obssessing over are
> not an indicator of profitability or company performance.  Once again, Wall
> Street analysts, industry analysts and Phil are miles apart.

And then there are people like me that influence churn, yet have a net
effect of nothing.  I left sprint and returned to sprint within 7 days
during the same quarter, and yet the churn numbers will rise because of
my activity.

- --

Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE  34D0 D69D 1EDC D5EC AED1
Scott Stephenson - 27 Apr 2004 03:03 GMT
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
[quoted text clipped - 10 lines]
> during the same quarter, and yet the churn numbers will rise because of
> my activity.

Good point, Tom.  And probably many more like you (like butt boy).  And I
wonder how many of them came back and ended up paying more for service to
get back in the door (sorry, sir- that rate plan is no longer available)?

Hey, Phil- using your twisted logic, I've determined that WNLP actually
ended up in a Net Revenue Gain of about $250,000 for the quarter.  This
number reflects the rise in ARPU for those subscribers that came back, and
is probably very conservative when you take into account all previous Sprint
churn customers that have come back as a result of WNLP.
O/Siris - 23 Apr 2004 11:09 GMT
In article <rmarkoff-8F0FEB.15444921042004
@news05.east.earthlink.net>, rmarkoff@msn.com says...

> But we don't know how many new SprinPCS customers from WLNP and how many
> from "walkups".

OK, Phillie, enlighten us.  Start with the extreme.  Let's say it was
all one or the other.  How does that alter the picture?

Signature

RØß
O/Siris
I work for Sprint PCS
I *don't* speak for them

Robert  M. - 23 Apr 2004 11:55 GMT
> In article <rmarkoff-8F0FEB.15444921042004
> @news05.east.earthlink.net>, rmarkoff@msn.com says...
[quoted text clipped - 4 lines]
> OK, enlighten us.  Start with the extreme.  Let's say it was
> all one or the other.  How does that alter the picture?

Very simple. Lauer claimed in December that SprintPCS was winning in
WLNP.

**SO WHERE ARE THE NUMBERS **

How many folks came to SprintPCS, How many Left via WLNP ??

SPRINTPCS refuses to say.

Must be VERY bad news.
Eric - 23 Apr 2004 13:42 GMT
rmarkoff@msn.com (Robert M.) wrote:
<<Very simple. Lauer claimed in December that SprintPCS was winning in
WLNP.
**SO WHERE ARE THE NUMBERS **
How many folks came to SprintPCS, How many Left via WLNP ??
  SPRINTPCS refuses to say.
Must be VERY bad news. >>

So?  What is so wrong about Lauer trying to be positive and put on a
"game face" when the WLNP left so much uncertainty in Nov/Dec?  If
Sprint reports an overall customer gain for the quarter, why does it
matter to know a gain/loss percentage because of WLNP?  I would say any
kind of gain would be good news... not bad.  What makes their numbers
any of your business?
Mike - 23 Apr 2004 17:17 GMT
Robert M. wrote:

> Very simple. Lauer claimed in December that SprintPCS was winning in
> WLNP.
[quoted text clipped - 6 lines]
>
> Must be VERY bad news.

Logical Fallacy. Lack of proof is not proof. It may be very bad, very
good or neither. How about, "I guess it is VERY bad news."
-mike
Robert  M. - 23 Apr 2004 17:41 GMT
> Robert M. wrote:
>
[quoted text clipped - 12 lines]
> good or neither. How about, "I guess it is VERY bad news."
> -mike

BE REAL. We both know that if Sprint was WLNP winner they would be
widely bragging about it.
Mike - 23 Apr 2004 17:54 GMT
Robert M. wrote:

>>Logical Fallacy. Lack of proof is not proof. It may be very bad, very
>>good or neither. How about, "I guess it is VERY bad news."
>>-mike
>
> BE REAL. We both know that if Sprint was WLNP winner they would be
> widely bragging about it.

You asked for it, you got it.

http://tinyurl.com/3ge6u

-mike
Robert  M. - 23 Apr 2004 18:18 GMT
> Robert M. wrote:
>
[quoted text clipped - 8 lines]
>
> http://tinyurl.com/3ge6u

HA HA. Now where are the WLNP numbers?
Scott Stephenson - 23 Apr 2004 18:22 GMT
> > Robert M. wrote:
> >
[quoted text clipped - 10 lines]
>
> HA HA. Now where are the WLNP numbers?

You still haven't answered the question- what difference does it make?  They
showed a net gain, churn increased by the same percentage as the industry
leader in churn (Nextel), and they showed solid growth in their financials.
Thomas T. Veldhouse - 26 Apr 2004 13:38 GMT
> BE REAL. We both know that if Sprint was WLNP winner they would be
> widely bragging about it.

Pose this scenario.  What if they were a big WLNP loser in Q4 and a big
WLNP winner in Q104?  How about if they are WLNP neutral, maybe during
both quarters.  There are not enough stats to say anything meaningful
about WLNP unless you are a constant winner or a constant loser.  These
numbers could be very volitile and in that case, I would not report on
them either ... because they would be pretty much meaningless over a
term of less than 6 months.

- --

Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE  34D0 D69D 1EDC D5EC AED1
O/Siris - 26 Apr 2004 09:04 GMT
In article <rmarkoff-D35362.05545823042004
@news04.east.earthlink.net>, rmarkoff@msn.com says...

> > In article <rmarkoff-8F0FEB.15444921042004
> > @news05.east.earthlink.net>, rmarkoff@msn.com says...
[quoted text clipped - 15 lines]
>
> Must be VERY bad news.

I asked you a very simple question, Phillie.  You still haven't
answered it.  How does this make SPCS' situation worse *or* better?

Signature

RØß
O/Siris
I work for Sprint PCS
I *don't* speak for them

Robert M. - 26 Apr 2004 14:16 GMT
> In article <rmarkoff-D35362.05545823042004
> @news04.east.earthlink.net>, rmarkoff@msn.com says...
[quoted text clipped - 22 lines]
> I asked you a very simple question, Phillie.  You still haven't
> answered it.  How does this make SPCS' situation worse *or* better?

.2% increase in churn adds up to $27 Million dollars lost revenue on
recurring charges alone on an annual basis.

Meanwhile why did SprintPCS omit the WLNP numbers from its 10K filing?
Eric - 26 Apr 2004 15:15 GMT
rmarkoff@msn.com (Robert M.) wrote:
<<Meanwhile why did SprintPCS omit the WLNP numbers from its 10K filing?

Who cares?  Why does it matter to you?  What business is it of yours?
Go back to blowing your whistles and maybe Jesus will reward you for not
using obscene language.
Bob Smith - 26 Apr 2004 16:05 GMT
<snipped>

> > I asked you a very simple question, Phillie.  You still haven't
> > answered it.  How does this make SPCS' situation worse *or* better?
>
> .2% increase in churn adds up to $27 Million dollars lost revenue on
> recurring charges alone on an annual basis.

Nope, it doesn't, as I've previously explained. The math you used would earn
you an "F" ... in 3rd grade math.

> Meanwhile why did SprintPCS omit the WLNP numbers from its 10K filing?

Maybe because it wasn't required?

Bob
O/Siris - 29 Apr 2004 22:39 GMT
In article <rmarkoff-C5AB13.08160126042004
@news05.east.earthlink.net>, rmarkoff@msn.com says...

> > I asked you a very simple question, Phillie.  You still haven't
> > answered it.  How does this make SPCS' situation worse *or* better?
>
> .2% increase in churn adds up to $27 Million dollars lost revenue on
> recurring charges alone on an annual basis.

You still didn't answer the question, Phill.  You're avoiding it now.

What is it about direct questions that scares you so much?

Signature

RØß
O/Siris
I work for Sprint PCS
I *don't* speak for them

Robert M. - 29 Apr 2004 22:57 GMT
> In article <rmarkoff-C5AB13.08160126042004
> @news05.east.earthlink.net>, rmarkoff@msn.com says...
[quoted text clipped - 8 lines]
>
> What is it about direct questions that scares you so much?

The question you are avoiding is how is $27 Million "No Big Deal"???
O/Siris - 30 Apr 2004 08:27 GMT
In article <rmarkoff-F70653.16574229042004
@news04.east.earthlink.net>, rmarkoff@msn.com says...

> > In article <rmarkoff-C5AB13.08160126042004
> > @news05.east.earthlink.net>, rmarkoff@msn.com says...
[quoted text clipped - 10 lines]
>
> The question you are avoiding is how is $27 Million "No Big Deal"???

You still haven't answered the question, Phill.  Still avoiding.  How
does SPCS' situation show as worse *or* better by showing the numbers
you claim aren't there?

Signature

RØß
O/Siris
I work for Sprint PCS
I *don't* speak for them

Robert M. - 30 Apr 2004 10:56 GMT
> You still haven't answered the question, Phill.  Still avoiding.  How
> does SPCS' situation show as worse *or* better by showing the numbers
> you claim aren't there?

We know enough numbers. Churn increased .2% per month in the first
quarter. You LIED and said thats "No Big Deal", but multiply by 12
months and $61/month per user, and 16.3 million users, and its $27
million in lost revenue.

Then the other issue is Lauer promised SprintPCS would be a WLNP winner,
and a SprintPCS apologist (Bob Smith) now claims he didn't, even though
Smith posted about it last year; and likely SprintPCS was a loser in
WLNP, i.e. more ported out than ported in. But strangely the exact
numbers were not in the 10K filed for the SEC. And SprintPCS also
omitted its figures for average cost of new Cusotmer Acquisition.
Obviously embarressed to do that, since SprintPCS is still loosing
money, and always had high numbers but now without a separate tracking
stock, Sprint can hide more information.

And for all that Lauer got a bonus of 30 times his annual salary.

How big a bonus did SprintPCS give you Rob?
Scott Stephenson - 30 Apr 2004 22:25 GMT
> > You still haven't answered the question, Phill.  Still avoiding.  How
> > does SPCS' situation show as worse *or* better by showing the numbers
[quoted text clipped - 14 lines]
> money, and always had high numbers but now without a separate tracking
> stock, Sprint can hide more information.

And can you prove that the .2% increase in churn was a result of WNLP?
Thomas T. Veldhouse - 26 Apr 2004 13:35 GMT
>> OK, enlighten us.  Start with the extreme.  Let's say it was
>> all one or the other.  How does that alter the picture?
[quoted text clipped - 3 lines]
>
> **SO WHERE ARE THE NUMBERS **

Phillip ... get it through that rock you call a brain!  This article has
nothing to do with WLNP ... what makes them required to post numbers
about WLNP in this article or press release?


> Must be VERY bad news.

You are an eternal pessimist.
- --

Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE  34D0 D69D 1EDC D5EC AED1
Scott Stephenson - 22 Apr 2004 01:53 GMT
> > http://rcrnews.com/cgi-bin/news.pl?newsId=17766
> >
[quoted text clipped - 4 lines]
> That whole story is a SprintPCS spin/distortion. Comparing churn with a
> year ago, instead of last quarter is a deliberate obfuscation.

Not really, Phil- its a good business practice.  As much as a person
wouldn't think, cellular certainly has a seasonal cycle, and a comparison
from quarter to quarter is not always the best indicator.  3rd and 4th
quarters are always the strongest sales periods (back to school and the
holidays).  And because more contracts are sold during these times, the
churn cycle is going to reflect this.  Year to year is going to be a more
accurate reflection of the business cycle.

> Saying subscriber growth is strong is only telling half the story.
>
> Subscriber defections are also strong, as the churn numbers releqased
> yesterday demonstrates, having increased from the previous quarter.

They're strong everywhere.  If Verizon comes in at 2.5% a month for the
whole year (which is a reasonable expectation), they will lose over 8
million customers in 2004.  That's almost 2/3 of the entire subscriber base
for the sixth largest domestic carrier (Nextel).  If you look at the raw
numbers, that's a whole lot worse than Sprint, and yet they are number one
in CS in most surveys.  My opinion on this is below.

> Apologists might try to blame it on WLNP, but interestingly SprintPCS
> did not state the comparative numbers of losses versus gains from WLNP.
> You know if they had a net gain there, that would be the lead story.

Its not WLNP, its the nature of the beast.  A greater number of subscribers
have met their contractual obligation with their carrier, and with all of
the free phones and rate plan bonuses being offered, many are choosing to
move out of economics, not hatred for the carrier.  Look at that 8 million
number for Verizon- they offer good coverage, good service (for cellular)
and the only knock might be that they are pricey on their plans.  Why would
people leave a sitaution like that?  Money.

Bottom line- there are way too many players in the market for stability to
occur.  And, as you mention in one of your other posts, the water is about
to get murkier with the addition of AT&T and MCI as brand name players.
Thomas T. Veldhouse - 26 Apr 2004 13:26 GMT
>> http://rcrnews.com/cgi-bin/news.pl?newsId=17766
>>
[quoted text clipped - 4 lines]
> That whole story is a SprintPCS spin/distortion. Comparing churn with a
> year ago, instead of last quarter is a deliberate obfuscation.

You say so huh?  And you claim you know anything about business.  It is
both normal and expected to compare financial numbers (including
subscribers) to the same quarter in the trailing 12 months.

> Saying subscriber growth is strong is only telling half the story.

It is saying exactly what they said.  They gave the numbers ... you can
digest them how you will.

> Subscriber defections are also strong, as the churn numbers releqased
> yesterday demonstrates, having increased from the previous quarter.

Sure, but you do have to compare apples to apples, which is why it is
common to compare the quarterly results to the same period the year
before.  Ask a retailer to compare Q1 results with Q4 (Jan-Dec year) and
you will almost always see a decline.

> Apologists might try to blame it on WLNP, but interestingly SprintPCS
> did not state the comparative numbers of losses versus gains from WLNP.
> You know if they had a net gain there, that would be the lead story.

You think so?  Why?  Why does it even matter where they are getting
their subscribers from (or rather, if the new subscribers brought their
number with them or not)?

- --

Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE  34D0 D69D 1EDC D5EC AED1
Eric - 21 Apr 2004 23:02 GMT
<<http://rcrnews.com/cgi-bin/news.pl?newsId=17766
Philly, how are you going to distort this? >>

Hey, that's great news.  Things are starting to look up... slowly but
surely.  Although, the challenge to Phillipe was not really needed as it
just fuels the fire.  :)

Eric
John - 21 Apr 2004 23:27 GMT
This is no shock to me.  My contract is up and I went out and bought a new
phone.  I didn't renew my contract because I have a better deal with my old
plan.

> <<http://rcrnews.com/cgi-bin/news.pl?newsId=17766
> Philly, how are you going to distort this? >>
[quoted text clipped - 4 lines]
>
> Eric
 
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