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Cellular Phone Forum / Providers / Sprint PCS / June 2004

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Sprint Return Policy

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markjaxn@hotmail.com - 28 Jun 2004 21:02 GMT
I changed my Sprint PCS plan last week and in the process, ordered four
new phones to take advantage of the $150 rebates (one for each phone
number that I have on my plan.  I purchased the Sanyo 4920 for myself and
it arrived one day later (Thursday 6/25).  I like the phone for its
performance but it is larger than I expected.  Do I have 14 days to return
the phone and exchange it for a different model (like the Sanyo 7300)?  Or
am I stuck with this phone?  Thanks in advance
Bob Smith - 28 Jun 2004 21:21 GMT
I changed my Sprint PCS plan last week and in the process, ordered four new
phones to take advantage of the $150 rebates (one for each phone number that
I have on my plan.  I purchased the Sanyo 4920 for myself and it arrived one
day later (Thursday 6/25).  I like the phone for its performance but it is
larger than I expected.  Do I have 14 days to return the phone and exchange
it for a different model (like the Sanyo 7300)?  Or am I stuck with this
phone?  Thanks in advance.

------------------------------------------------------------------------

14 days from the day you receive the phone.

Bob
markjaxn@hotmail.com - 28 Jun 2004 21:23 GMT
fusQuanto - 29 Jun 2004 06:18 GMT
> I changed my Sprint PCS plan last week and in the process, ordered four new
> phones to take advantage of the $150 rebates (one for each phone number that
[quoted text clipped - 9 lines]
>
> Bob

and then you are permanently stuck with that one, ie you can only return once
Bob Smith - 29 Jun 2004 13:31 GMT
> > I changed my Sprint PCS plan last week and in the process, ordered four new
> > phones to take advantage of the $150 rebates (one for each phone number that
[quoted text clipped - 11 lines]
>
> and then you are permanently stuck with that one, ie you can only return once

That is what the 14 day trial period is for.

Bob
L.e.i.s.a - 29 Jun 2004 17:12 GMT
> > I changed my Sprint PCS plan last week and in the process, ordered four new
> > phones to take advantage of the $150 rebates (one for each phone number that
[quoted text clipped - 11 lines]
>
> and then you are permanently stuck with that one, ie you can only return once

Well duh. Once you return it you don't have it anymore. You can only return
*anything* once.
fusQuanto - 30 Jun 2004 18:06 GMT
> > > I changed my Sprint PCS plan last week and in the process, ordered four
> new
[quoted text clipped - 20 lines]
> Well duh. Once you return it you don't have it anymore. You can only return
> *anything* once.

im talking about the new phone he gets after he returns the first one.  the new
phone is final.  genius
 
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