Dropped and intermittent audio..

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TheDoc - 27 Jun 2004 02:02 GMT

I have an N400 that has always had a "problem"
with the audio.. on some calls ( both incoming and outgoing )
the connection is made, the reply is heard but the recipient receives
no audio.. it's as if the connection is "one way"
.. is this a phone problem or a sprint problem..?
any comments..

TIA

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.com - 27 Jun 2004 11:41 GMT

Could be either, should have returned the phone when you first got it. The N400
is a known problem phone that they eventually got a FIRMWARE upgrade for,
which could help.

A local full service Sprint owned SprintPCS store should be able to help you.

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Mike - 28 Jun 2004 05:04 GMT

> Could be either, should have returned the phone when you first got it. The N400
> is a known problem phone that they eventually got a FIRMWARE upgrade for,
> which could help.
>
> A local full service Sprint owned SprintPCS store should be able to help you.

Seconded.

N400 handsets have issues, usually related to freezes that require
battery removal.

Check the FAQ at Sprintusers.com for your phone's latest firmware
revision - my experience was that the reliability, while not perfect,
was about twice as good after the revision was applied by my local
Sprint store.
-mike

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TheDoc - 30 Jun 2004 03:35 GMT

> > Could be either, should have returned the phone when you first got it. The N400
> > is a known problem phone that they eventually got a FIRMWARE upgrade for,
[quoted text clipped - 12 lines]
> Sprint store.
> -mike

Thanks.. I'm off the store..

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