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Cellular Phone Forum / Providers / Sprint PCS / July 2004

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anyone know how to get a newer phone?

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furymom - 12 Jul 2004 15:36 GMT
We have Sprint service and my son's phone has a broken antennae.  Will
spring let us upgrade to a newer style or will they try to insist on fixing
this one?  Tried to upgrade earlier and they said we had to wait 18 months
to get the discounts but that was before the antennae was broken.  He has
had the phone for 1 year.   It seems to me that if it isn't working well
that they would rather him be spending his minutes rather than not bothering
to use the phone.
Me - 12 Jul 2004 15:38 GMT
> We have Sprint service and my son's phone has a broken antennae.  Will
> spring let us upgrade to a newer style or will they try to insist on
[quoted text clipped - 3 lines]
> it isn't working well that they would rather him be spending his
> minutes rather than not bothering to use the phone.

Try Costco
furymom - 12 Jul 2004 17:54 GMT
why Costco?   You still would have to pay full price for a new one.   I need
one of those with a rebate.

> > We have Sprint service and my son's phone has a broken antennae.  Will
> > spring let us upgrade to a newer style or will they try to insist on
[quoted text clipped - 5 lines]
>
> Try Costco
Bob Smith - 13 Jul 2004 17:25 GMT
> why Costco?   You still would have to pay full price for a new one.   I need
> one of those with a rebate.

When does the Annual Agreement expire on the phone? If it's not on an AA
now, you can work with SPCS to get a rebate.

Bob
furymom - 13 Jul 2004 18:19 GMT
it expires in December

> > why Costco?   You still would have to pay full price for a new one.   I
> need
[quoted text clipped - 4 lines]
>
> Bob
Bob Smith - 13 Jul 2004 18:39 GMT
> it expires in December

Well, it doesn't sound like you have much leverage ... You might check eBay
to see what's available there. If you do find something that looks good,
make sure that the phone is cleared through SPCS, via the ESN. I only say
that, as lost or stolen phones, or phones with outstanding balances on them
will not be allowed to be activated on SPCS's system.

Bob
furymom - 13 Jul 2004 20:23 GMT
thanks for the info

> > it expires in December
>
[quoted text clipped - 5 lines]
>
> Bob
Andrew S. - 13 Jul 2004 18:13 GMT
> We have Sprint service and my son's phone has a broken antennae.  Will
> spring let us upgrade to a newer style or will they try to insist on fixing
[quoted text clipped - 3 lines]
> that they would rather him be spending his minutes rather than not bothering
> to use the phone.

I purchased a Sanyo SCP-8100 at Costco for $169.00 about three months
ago.  It came with the car chanrger, headset and belt clip which would
have fost you $80.00 alone at the Sprint store.  All you have to do is
buy it, then call the Spring customer care number to have them take
you rold phone off your account and add the new one.  No change is
your plan is required.
Ratdog - 28 Jul 2004 22:40 GMT
Sign up for the insurance. Its $4.00 a month. Wait the required 2 billing
cycles and tell them its broken and they'll send you a brand new one.

> We have Sprint service and my son's phone has a broken antennae.  Will
> spring let us upgrade to a newer style or will they try to insist on fixing
[quoted text clipped - 3 lines]
> that they would rather him be spending his minutes rather than not bothering
> to use the phone.
 
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