That's a different situation. I've had Alltel and Verizon give me antennas
in the past too - they usually cost around $10 or so (depending on phone
model), but if you get the right CSR, sometimes they'll just give you one.

What we are looking at here is more extensive damage to the phone, and since
insurance is involved, there is a specific procedure that must be followed.

Since I've never had to make an insurance claim with Sprint, my suggestion is
to call *2 or 888-211-4PCS and check with Customer Service on the proper
procedure.