 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussion Groups General General TopicsGSMBluetoothProviders AlltelATT WirelessCingularFidoNextelSprint PCST-MobileVerizonManufacturers EricssonNokiaMotorolaCountry Specific Australian GroupUK GroupRelated Topics PocketPCPalmMore Topics ... |
Cellular Phone Forum / Providers / Sprint PCS / April 2005sprint question.
I would like to know when you purchase a new phone from sprint using the 150.00 instant rebate( ex.purchased the mm7400 which was 349.00 and received the rebate paid 200.00 for phone and then had to turn in my old phone).Should I not get some type of credit for my old phone . Why should customers have to give up their old phones . >I would like to know when you purchase a new phone from sprint using the >150.00 instant rebate( ex.purchased the mm7400 which was 349.00 and >received the rebate paid 200.00 for phone and then had to turn in my old >phone).Should I not get some type of credit for my old phone . Why should >customers have to give up their old phones . They gave me an instant $50.00 rebate for my phone. I didn't have to turn it in and I have leaned now..that I should have sold it on ebay ( I would have gotten a lot more $) but I didn't know people even sold their old phones. The 50.00 was taken off my next months bill. I bought the MM7400 too and I ~heart~ my MM7400. I am obsessed with this phone..it is so much fun to use all of its features I sold my Sanyo 8100 on ebay for $135 about a year ago. I was going to sell my Black Berry 7510 on ebay also but when I went to pop it up there I noticed that Nextel was selling the new 7520 for only $150. Since I paid $350 for that piece of crap I at least wanted $200 and it was brand new (it was a replacementr for a defective one). I didn't think I was going to get $200 for it so I waited and someone I new wanted it and gave me the $200. He's very happy with it. > >I would like to know when you purchase a new phone from sprint using the > >150.00 instant rebate( ex.purchased the mm7400 which was 349.00 and [quoted text clipped - 11 lines] > I bought the MM7400 too and I ~heart~ my MM7400. I am obsessed with > this phone..it is so much fun to use all of its features Why should customers have to give up their old phones . I bought a new MM7400 at the local Sprint store before Christmas, and I didn't have to turn in the old phone to get the instant $150 rebate. Neither did my wife with her 8200. They told me that certain models were elgible for an additional $50 rebate if you turned them in, but we didn't have one of the elgible models. > Why should customers have to give up their old phones . They don't.  SignatureJustThe.net - Apple Valley, CA - http://JustThe.net/ - 888.480.4NET (4638) Steven J. Sobol, Geek In Charge / sjsobol@JustThe.net / PGP: 0xE3AE35ED "The wisdom of a fool won't set you free" --New Order, "Bizarre Love Triangle" Well I did turn my phone in, but they offered me nothing for it in return. And I have since learned that a friend of mine was given an instant $50 credit for hers 3 weeks after I purchased mine the MM7400 and she only paid $150 bucks . I am going to call about this and see what type of answer I get they will probably lie and say that its their current promotion or something, but I will at least feel better knowing I asked. And the MM7400 is the best phone I've had yet . It has so many features . I love that Sanyo has finally made a phone that you can shut off and it be powered on by the alarm setting . And if you go to http://www.freemobilefun.net and http://pix2fone.com you can download almost any type of screensavers free and make them fit the full screen of your phone . > Well I did turn my phone in, but they offered me nothing for it in return. You should not have turned it in unless you knew you were getting something in return. The instant rebate does not require that you turn in your old phone. Chances are, if they didn't give you anything for it, they threw it in the trash OR you just gave them a freebie that they can clean up and sell as a refurb/clearance phone. In any case, even if they did offer you soemthing, it was probably not nerly what you could have gotten on eBay. Always try selling your old phone on eBay; you'll almost always get better results. Getting a credit for a turned in phone is only recommended if you don't feel like dealing with eBay. SignatureE-mail fudged to thwart spammers. Transpose the c's and a's in my e-mail address to reply. Well I called the Sprint NO Customer Service (haha) thats what They are cause they never no anything , anyway they said they were not aware of the stores requesting your old phones and to go back to the store and ask them .I went to the store and they told me that they were bought by some other company which I have not heard of nor has anyone else and that is their policy . I also said that I bought my phone 4/1/05 paid 200 and my friend paid 150 a week later they said that the new company changed the rules and all you would have to pay is the selling price what new customers pay. Boy they lie soo much I think they just made up something . Anyways thanks for the feedback . I still love my phone and dont mind that I paid a few extra bucks but I hate that I gave up my old phone and in the future I will not give up something for nothing especially when I bought it which I always end up doing because for some reasons I like the higher priced gadgets .... > Well I called the Sprint NO Customer Service (haha) thats what They are > cause they never no anything , anyway they said they were not aware of the [quoted text clipped - 11 lines] > which I always end up doing because for some reasons I like the higher > priced gadgets .... Are you purposely trying to post this gibberish to try to be cute, or are you showing off a 2nd grade education? Sprint PCS has not been bought out, and no rules have changed ... Bob This it to Bob the idiot if you can read you would have seen that I said that I was told that by a rep. at a local store and that I believe it is a lie well I KNOW its a lie . And if you surf the internet enough you will see that Sprint has the worst customer service of all in the mobile phone industry... So kindergardner read before you write . > This it to Bob the idiot if you can read you would have seen that I said > that I was told that by a rep. at a local store and that I believe it is a > lie well I KNOW its a lie . And if you surf the internet enough you will > see that Sprint has the worst customer service of all in the mobile phone > industry... So kindergardner read before you write . Well, I'm guessing that you didn't get past 1st grade now ... Bob Well after calling the 800 number, and emailing SPRINT customer service I got the same answer go back to the store, and today I went back again and talked to another rep. that had some sense . He told me that they do require phones to be turned in at their store and its part of their giving you a rebate .He then took my number and looked up my account and saw My recent purchase, and said that I was overcharged $50 because the phone was $349-150 and although the listing price on the tag said $149 the girl I was dealing with told me that was for new customers and not established ones which I argued too but still made my purchase. Well I now feel alittle better and I hope some people at that store get some retraining .... And to BOB after reading thru several threads throughout this forum I've seen your name a few times and see that you are a very negative person and like I stated before and Idiot ...I have no more replies to you Get a Life MR know IT All... plonk! > Well after calling the 800 number, and emailing SPRINT customer service I > got the same answer go back to the store, and today I went back again and [quoted text clipped - 11 lines] > like I stated before and Idiot ...I have no more replies to you Get a Life > MR know IT All... > Well after calling the 800 number, and emailing SPRINT customer service I > got the same answer go back to the store, and today I went back again and [quoted text clipped - 11 lines] > like I stated before and Idiot ...I have no more replies to you Get a Life > MR know IT All... No. Bob > Well after calling the 800 number, and emailing SPRINT customer service I > got the same answer go back to the store, and today I went back again and > talked to another rep. that had some sense . He told me that they do > require phones to be turned in at their store and its part of their giving > you a rebate . Sorry, but I've been to stores in two different regions of the country, one a corporate region (NY/NJ) and one an affiliate region (west Texas). Neither have required that old phones be turned in during a handset upgrade with rebate. If the stores in your area are collecting phones, then you need to avoid those stores. I would instead buy from a Best Buy chain, or a RadioShack, or online, so that you could have kept the old phone and perhaps sold it on eBay to recover even more cash from it. For all intents and purposes, you are eligible for a rebate because the subsidy on your old phone has long been paid for. If the subsidy is paid for, there's no legitimate reason for a Sprint store to demand the phone back. If you've lived out the contract, then the phone is YOURS. > He then took my number and looked up my account and saw My > recent purchase, and said that I was overcharged $50 because the phone was > $349-150 and although the listing price on the tag said $149 the girl I was > dealing with told me that was for new customers and not established ones > which I argued too but still made my purchase. Well I now feel alittle > better and I hope some people at that store get some retraining .... At least you got $50 back, but there's still something shady going on there. Currently no Sprint store I know of will take an old phone back even if it's offered to them, unless it's either a warranty exchange or a donation to the dometic violence drop box that some stores have. > And to BOB after reading thru several threads throughout this forum I've > seen your name a few times and see that you are a very negative person and > like I stated before and Idiot ...I have no more replies to you Get a Life > MR know IT All... Oh THAT's mature. Now I wish I hadn't spent so much time on this reply. SignatureE-mail fudged to thwart spammers. Transpose the c's and a's in my e-mail address to reply. |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.