switching plans

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Capn - 26 May 2005 04:20 GMT

If I switch my family plan to two individual plans, would I have to resign a
new contract on each phone? Could I choose the $10 a month no contract deal
on each plan?

Capt.

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rabbit - 28 May 2005 14:40 GMT

man with sprint if you wipe your behin they want you to sign a new contract

> If I switch my family plan to two individual plans, would I have to resign
> a new contract on each phone? Could I choose the $10 a month no contract
> deal on each plan?
>
> Capt.

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Ski - 28 May 2005 16:32 GMT

> man with sprint if you wipe your behin they want you to sign a new
>> If I switch my family plan to two individual plans, would I have to
>> resign a new contract on each phone? Could I choose the $10 a month
>> no contract deal on each plan?
>>
>> Capt.

I did thAT AND SIGHNED A NEW CONTRACT. hOWEVER WHEN MY pm 325 DIES IF THERE
ARE NO MORE BLUETOOTH PHONES i WILL SWITCH OUT ANYWAY

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Capn - 28 May 2005 17:11 GMT

Where do you think you will switch out to?

>> man with sprint if you wipe your behin they want you to sign a new
>>> If I switch my family plan to two individual plans, would I have to
[quoted text clipped - 6 lines]
> THERE
> ARE NO MORE BLUETOOTH PHONES i WILL SWITCH OUT ANYWAY

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Steve Sobol - 28 May 2005 17:51 GMT

> man with sprint if you wipe your behin they want you to sign a new contract

They're not *quite* that bad. :) a little stricter than some other carriers,
but as long as you don't change calling plans (or if you change within the
first 90 days after switching to whatever you're on) the contract doesn't
extend.

My beef is with the "activating any phone extends the time to get the
18-month discount" even if you just activate a piece of crap to use while
you're saving money for the phone to replace the one you broke. (That was my
situation a couple months ago.)

Verizon's policy is much more sane. You qualify starting two months before
end-of-contract no matter how long your current phone's been activated. In
other words, Verizon rewards customer loyalty (in this case) without putting
restrictions on the reward.

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Capn - 28 May 2005 18:24 GMT

I remember when you use to be able to switch plans at any time and do it
back and forth without having to resign. It's stupid, why should you have to
extend or resign a contract when all you are doing is changing plans, they
still get your money. Good to know about verizon, anyone know how cingular
or t-mo is with switching plans, I had t-mo at one time and I remember I was
able to swtich all the time, no extensions or resigning. Thanks for any
info.

Capt.

>> man with sprint if you wipe your behin they want you to sign a new
>> contract
[quoted text clipped - 13 lines]
> other words, Verizon rewards customer loyalty (in this case) without
> putting restrictions on the reward.

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Paul Miner - 28 May 2005 20:42 GMT

>> man with sprint if you wipe your behin they want you to sign a new contract
>
>They're not *quite* that bad. :) a little stricter than some other carriers,
>but as long as you don't change calling plans (or if you change within the
>first 90 days after switching to whatever you're on) the contract doesn't
>extend.

I've heard rumors that they're looking at relaxing the contract
extension rules a bit, but haven't seen anything definite yet.

>My beef is with the "activating any phone extends the time to get the
>18-month discount" even if you just activate a piece of crap to use while
>you're saving money for the phone to replace the one you broke. (That was my
>situation a couple months ago.)

I've done at least 9 activations that I know of during the past year
or so, and none of them extended my New For You status. I assume
that's the 18-month discount you're referring to. The reps at the
local store have repeatedly told me that the extension isn't triggered
by simply activating a new/different handset on an existing account,
but I'll admit that I've heard differing stories in this newsgroup.

>Verizon's policy is much more sane. You qualify starting two months before
>end-of-contract no matter how long your current phone's been activated. In
>other words, Verizon rewards customer loyalty (in this case) without putting
>restrictions on the reward.

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Paul Miner

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Steve Sobol - 28 May 2005 23:32 GMT

>>>man with sprint if you wipe your behin they want you to sign a new contract
>>
[quoted text clipped - 5 lines]
> I've heard rumors that they're looking at relaxing the contract
> extension rules a bit, but haven't seen anything definite yet.

Doesn't matter to me. Actually, I switched from Free and Clear to Fair and
Flexible without a contract extension, but I was in the first three months
of the contract on my new line.

>>My beef is with the "activating any phone extends the time to get the
>>18-month discount" even if you just activate a piece of crap to use while
[quoted text clipped - 4 lines]
> or so, and none of them extended my New For You status. I assume
> that's the 18-month discount you're referring to.

It is indeed. My *actual* *experience* is that buying my wife a phone off
eBay didn't change her date, and that activating my brother-in-law's old LG
phone while saving up money to buy a replacement for my broken VI-660
didn't, but activating the permanent replacement for my 660 - a replacement
also bought off eBay - did. It's not consistent, and per the norm in
recent months, you ask three Sprint reps and get seven different responses. :(

>The reps at the
> local store have repeatedly told me that the extension isn't triggered
> by simply activating a new/different handset on an existing account,
> but I'll admit that I've heard differing stories in this newsgroup.

Well, I will always trust the store reps more than the CSRs at *2, since
most *2 CSRs don't seem to get any training... but...

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O/Siris - 29 May 2005 06:46 GMT

> It is indeed. My *actual* *experience* is that buying my wife a phone off
> eBay didn't change her date, and that activating my brother-in-law's old LG
> phone while saving up money to buy a replacement for my broken VI-660
> didn't, but activating the permanent replacement for my 660 - a replacement
> also bought off eBay - did. It's not consistent, and per the norm in
> recent months, you ask three Sprint reps and get seven different responses. :(

Explain that to a rep when you reach 18 months' eligibility. As of the
time I left in July last year, that isn't supposed to to happen, and we
were supposed to override it if it did.

Only activating a new phone (never previously used by anyone) should
reset your "clock" for New For You. In fact:

http://pcshandsetupgrade.sprint.com/pop-termsConditions.html

"Activating a *new phone* prior to date of eligibility resets your
eligibility date to 18 months after your most recent new phone
activation (excludes additional new lines of service)."

Emphasis is mine, not theirs.

So, Steve, if that "final" replacement was a brand new, never activated
phone, then it properly reset your 18-month clock. If it wasn't new,
then it didn't, and a SprintPCS rep (one of the *2 reps) should manually
update your account to override what the automated system says. While I
was there, this consisted of adding on a "transparent" billing code that
informed the rebate processing center that we had investigated the
account and found it eligible for the mailin rebate.

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RØß
O/Siris
-+-
A thing moderately good
is not so good as it ought to be.
Moderation in temper is always a virtue,
but moderation in principle is always a vice.
+Thomas Paine, "The Rights of Man", 1792+

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