Sprint Experience

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Clint - 14 Sep 2005 01:08 GMT

I personally have had a terrible experience with Sprint. Customer
service mainly. Just my 2 cents to people looking to use Sprint as a
service.

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Mij Adyaw - 14 Sep 2005 01:11 GMT

CS Sucks. Sprint network rules!

>I personally have had a terrible experience with Sprint. Customer
> service mainly. Just my 2 cents to people looking to use Sprint as a
> service.

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Kevin M. - 14 Sep 2005 01:13 GMT

> I personally have had a terrible experience with Sprint.

What was your experience, specifically?

> Customer service mainly.

Mainly, what was your experience?

> Just my 2 cents to people looking to use Sprint as a service.

If you mean your .00000000002 cents, I agree. Perhaps you could explain
in more detail in order to enlighten those of us not as efficient in
communication as you.

Kevin M.
"Know your enemy, and know yourself; in one-thousand battles
you shall never be in peril." -- Sun Tzu, *The Art of War*
"Contentment... Complacency... Catastrophe!" -- Joseph Chevalier

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Bob Smith - 14 Sep 2005 03:36 GMT

> I personally have had a terrible experience with Sprint. Customer
> service mainly. Just my 2 cents to people looking to use Sprint as a
> service.

You say absolutely nothing here, without putting it into context ... Explain
the whole situation!

Bob

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Zeitgeist - 15 Sep 2005 16:22 GMT

I will agree that often their customer service is horrid. Most of the
time I end up hanging up and trying again. With that said, I think
Sprint is the best cellular provider out of the "big 4" (Sprint,
Verizon, Cingular, T-Mobile) in the United States.

Both Verizon and Cingular, and probably T-Mobile, have expensive data
plans. With Cingular it looks like you are stuck in some intranet called
"MediaNet," and with Verizon it's around $40/month just to have data
access with a PDA, as opposed to Sprint's $10 for Vision, that's what I
call a rip-off.

>I personally have had a terrible experience with Sprint. Customer
> service mainly. Just my 2 cents to people looking to use Sprint as a
> service.

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Steve Sobol - 16 Sep 2005 01:11 GMT

> I will agree that often their customer service is horrid. Most of the
> time I end up hanging up and trying again. With that said, I think
[quoted text clipped - 3 lines]
> Both Verizon and Cingular, and probably T-Mobile, have expensive data
> plans.

T-Mobile's *is* more expensive. However, both Cingular and T-Mobile have
cheaper voice plans than Sprint does.

Regarding best... that really depends on where you are. In some areas they
suck. In other parts of the country they shine. (just like any other carrier)

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SinghaLvr - 18 Sep 2005 18:01 GMT

> T-Mobile's *is* more expensive. However, both Cingular and T-Mobile have
> cheaper voice plans than Sprint does.

... unless you actually benefit from fair & flexible.

I switched from VZW. When my mother passed away I was on the phone a LOT
(dealing with issues, what not). I ended up going WAY over my minutes. With
fair & flexible my bill went up a bit, but not terrible. I figured out that
if I were still on VZW at the time I would have spent $300 - $400 in overtime
fees.

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Steve Sobol - 18 Sep 2005 18:10 GMT

>>T-Mobile's *is* more expensive. However, both Cingular and T-Mobile have
>>cheaper voice plans than Sprint does.
>
> ... unless you actually benefit from fair & flexible.

True. But the number of people who actually benefit from F&F are small, and
if you go over by 1-12 minutes you're still paying over 40 cents per minute
($5.00 divided by 12 minutes is 41 2/3 cents per minute.)

The biggest benefit is when you use 50-100 minutes of that extra 100 you
paid for...

IMHO, F&F isn't so much about saving money as it is about always having a
predictable bill.

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O/Siris - 19 Sep 2005 03:24 GMT

> IMHO, F&F isn't so much about saving money as it is about always having a
> predictable bill.

And isn't that how Sprint sells it?

I agree. Like Cingular's rollover minutes, it's a comfort sale.

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RØß
O/Siris
-+-
A thing moderately good
is not so good as it ought to be.
Moderation in temper is always a virtue,
but moderation in principle is always a vice.
+Thomas Paine, "The Rights of Man", 1792+

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Jerome Zelinske - 19 Sep 2005 02:19 GMT

cingular's family plan is the same price for 100 fewer minutes.

>> I will agree that often their customer service is horrid. Most of the
>> time I end up hanging up and trying again. With that said, I think
[quoted text clipped - 10 lines]
> they suck. In other parts of the country they shine. (just like any
> other carrier)

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