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Cellular Phone Forum / Providers / Sprint PCS / October 2005Claire understands "PRL Update" now!!!
She finally understands "PRL update" now, but she is too lazy to do it herself--she transfers to the techs when you ask her. > She finally understands "PRL update" now, but she is too lazy to do it > herself--she transfers to the techs when you ask her. She used to understand it just fine. From about 2002 to 2004 I never had any problems when I told her "PRL update". I would then be transferred to tech support. But in the past 12 months or so she no longer understood that command. Glad to hear it's back again. > > She finally understands "PRL update" now, but she is too lazy to do it > > herself--she transfers to the techs when you ask her. [quoted text clipped - 3 lines] > transferred to tech support. But in the past 12 months or so she no > longer understood that command. Glad to hear it's back again. It's not that she understood it, it's that she *didn't* understand it! As long as you said something that wasn't in her vocabulary, you'd be transferred. Notan >But in the past 12 months or so she no >longer understood that command. I think it was "selective understanding". When I would say "Update PRL" it would reply that it would put someone on who could help me "upgrade my plan". DGI |
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