Vision Problem

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Pete S - 26 Jan 2006 17:03 GMT

I have a Sony Ericsson T608 and in the past occasionally used it to access
the web without a vision plan. In the past i never had any problem
accessing the web.

I decided to sign up for a vision plan. Now when i try to access the web I
get a message that reads "The Page you have requested can not be displayed"
The only function I can access is Short Mail.

So I called Customer service and they opened a trouble ticket They called
me the next day to confirm that the problem had been resolved. This strikes
me as particularly odd since the problem wasn't resolved and in talking with
the rep it didn't sound like they had even tried to solve the problem.

So now the rep decides that the problem might be the phone so he gets a T608
and has the same problem. He tells me that he is going to submit the
problem up to the next level since he was able to duplicate the problem.

Of course he tells me it may be 48 hours before I hear back from them.

So does anyone out there have a T608 that isn't having this problem?

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Pete S - 27 Jan 2006 17:44 GMT

Well three days after initially reporting the problem Sprint has now
informed me that due to "upgrades" in the system the T608 no longer can
access Vision services.

Of course you would have thought that they could have this information
available to them when I signed up for a Vision Plan --- Duh!!

Its hard for me to consider spending money on a new phone since they have
absolutely no problem with altering there system to make the phone obsolete
after not a very long time period. Sure the T608 isn't a new phone but they
were available for sale not all that long ago. I bought mine second hand a
little over a year ago, at that time the T608 was still listed on the Sprint
Website but was "sold out."

>I have a Sony Ericsson T608 and in the past occasionally used it to access
>the web without a vision plan. In the past i never had any problem
[quoted text clipped - 17 lines]
>
> So does anyone out there have a T608 that isn't having this problem?

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jgrove24@hotmail.com - 27 Jan 2006 22:15 GMT

> Well three days after initially reporting the problem Sprint has now
> informed me that due to "upgrades" in the system the T608 no longer can
[quoted text clipped - 9 lines]
> little over a year ago, at that time the T608 was still listed on the Sprint
> Website but was "sold out."

Sprint and Virg. Mob's offer of "web service" is highly deceptive, they
don't mention that
only wap/wml pages are viewable and that normal http pages are
displayed "funny".
A potential customer reading offers of "web service" in a brochure
thinks that its just
like PC based web service and vision certainly isn't

JG

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snoozy@chocolatarian.com - 27 Jan 2006 22:55 GMT

super article: may help you

http://reviews.cnet.com/4520-8900-5021255.html

Snoozy

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Pete S - 27 Jan 2006 23:32 GMT

I undertand that, I refer to accessing the web rather than "Vision" because
I am sure whether other vision services were functioning since I had made no
effort to dowload ringers or screensavers etc.

>> Well three days after initially reporting the problem Sprint has now
>> informed me that due to "upgrades" in the system the T608 no longer can
[quoted text clipped - 23 lines]
>
> JG

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Isaiah Beard - 31 Jan 2006 06:00 GMT

> Of course you would have thought that they could have this information
> available to them when I signed up for a Vision Plan --- Duh!!
[quoted text clipped - 5 lines]
> little over a year ago, at that time the T608 was still listed on the Sprint
> Website but was "sold out."

I can entirely understand why they aren't supporting the T608 anymore.
That phone was DOA before it was even released, thanks to SonyEricsson's
discontinuation of support for all its North American CDMA products
(they felt there was no market for such devices). Lore has it that only
10,000 of those units were actually ever produced before SE pulled the
plug on the project, and the only reason Sprint ever bothered to sell
the phone was because of *tremedous* consumer pressure among early
adopters to do so (it was the first and only CDMA phone with bluetooth
at the time).

I was one of the lucky ones who bought that phone new, and after a few
months I had wished they had never released it. The firmware had dozens
of bugs, some of which would hang the phone, requiring a reboot. There
was and is no hope of ever getting some bugs fixed because SE will never
release a firmware update for it. Every T608 made will fail its own
built-in diagnostic tests at least 40% of the timeAnd it was abysmally
underpowered, being the only phone I'd ever owned that could not keep up
with me when I dialed a phone number.

Generally, as Vision gets upgraded, supported phones get firmware
updates made available to keep up with those changes. Obviously with SE
refusing to support the phone, there is no hope that it would keep up
with Vision updates.

I think everyone who bought this phone new did so even knowing its
quirks and circumstances (The T608 was never really mass marketed, so
only tech heads who kept up on these things would ahve really known).
And at least I and everyone else I know who bought this phone knew that
we would be perpetual beta testers, and that we'd have to live with the
inevitability that the network features might evolve, but the T608 would
not.

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