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Cellular Phone Forum / Providers / Sprint PCS / February 2006

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Incoming Caller ID with Sprint PCS

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brian - 19 Feb 2006 03:09 GMT
Does Sprint display the *name* of incoming calls on their Caller ID in
addition to the phone number, even if that particular number is not
stored in that phone's phone book???  i.e. just like landline based
Caller ID with Name?

also, when a Sprint subscriber calls a land line phone equipped with
Caller ID with Name, doe the subscriber's name show up with the phone
number?

this does not happen with my existing Verizon cell phone.

tks.

- brian
John R. Copeland - 19 Feb 2006 03:25 GMT
> Does Sprint display the *name* of incoming calls on their Caller ID in
> addition to the phone number, even if that particular number is not
[quoted text clipped - 10 lines]
>
> - brian

No, and Sometimes.
The Regional Bell Operating Companies appear to not look up names.
Some Competitive Local Exchange Carriers *do* look up the names.
Scott Ehrlich - 19 Feb 2006 03:45 GMT
>>=20
>> Does Sprint display the *name* of incoming calls on their Caller ID in
[quoted text clipped - 15 lines]
>The Regional Bell Operating Companies appear to not look up names.
>Some Competitive Local Exchange Carriers *do* look up the names.

Well, it depends on the I/CLEC and cell co.   TMobile will show name and
number on Verizon landline (my parents' name and phone show when they use
their cell to call me at home).

My Verizon Wireless number only shows when I call home.

I've never seen a cell phone show name and number for an incoming call,
unless the number is "labelled" by the cell user's address book.  For
example, if I put "home" in for my home number, "home" will appear on my
cell phone for its caller id.

That's all I can vouch for.

Scott
brian - 19 Feb 2006 14:11 GMT
ummm... this makes me curious.

I called a friend of mine as I was standing right next to her so she
could store my number in her phone.  When her phone rang, the phone
displayed '609-NXX-XXXX NEW JERSEY', just like it would have if I had
called a landline with CID/Name.

The phone was obviously displaying information in addition to the
calling number.  Where did the info come from; was Sprint performing a
dip into the name database?  Has anyone else seen this type of info pop
up on the phone's display?  btw, I believe that the phone was a Sanyo.

tks.

- brian
Scott - 19 Feb 2006 15:09 GMT
> ummm... this makes me curious.
>
[quoted text clipped - 7 lines]
> dip into the name database?  Has anyone else seen this type of info pop
> up on the phone's display?  btw, I believe that the phone was a Sanyo.

Additional information?  The area code/state relationship  is common and
readily available knowledge.  No need to go to a name database to know that
AC 609 is in NJ.
Tinman - 19 Feb 2006 15:41 GMT
>> ummm... this makes me curious.
>>
[quoted text clipped - 11 lines]
> and readily available knowledge.  No need to go to a name database to
> know that AC 609 is in NJ.

My last Sprint phone (Sanyo 8200) did likewise on outbound calls. My
Treo 650 doesn't do this.

Also, Sanyos 8200 did not do it initially (bought it when it first came
out). But after it was replaced (with a brand-new unit) under warranty,
the replacement phone did do it. Something changed, and at first I
assumed it was a carrier "feature," that my phone now supported.

However, subsequent testing revealed that--on outbound calls--the state
was displayed *immediately* after pressing "Talk." Plus, I could type
any 7-digits after the area-code and still see the state displayed
(e.g., 910-000-0000). This led me to the conclusion that the database
was internal to the phone, and not coming from the carrier.

My guess is they figure you'll get a new firmware update, or a new
phone, before the AC database is extremely out-of-date (the phone
doesn't list the state if the AC isn't in the database, so it's not that
big of an issue).

Signature

Mike

Jeremy - 19 Feb 2006 17:33 GMT
> ummm... this makes me curious.
>
[quoted text clipped - 11 lines]
>
> - brian

I tried an experiment with my old AT&T TDMA phone, which remains on until
the end of the current billing cycle:

I called my landline (which has a caller id box) and the box displayed my
cell number and the words "WIRELESS CALLER" in the field that normally
displays the caller name.

I repeated the experiment with my new Sprint phone and the caller ID
displays the callimg number and my name, rather than "WIRELESS CALLER."

So it would appear to be a combination of the capabilities of both the
wireless provider, and with the landline that receives the call, as to
whether the caller's name is displayed.  Obviously my landline provider
(Verizon/Bellof PA) has the ability to display the caller name, but the
wireless service that is initiating the call may or may not be able to
transmit that information.

Best suggestion I can offer is to proceed with the presumption that both
your wireless number and your name will appear on the called party's display
unit.
Tinman - 19 Feb 2006 17:58 GMT
<snippage>

> I tried an experiment with my old AT&T TDMA phone, which remains on
> until the end of the current billing cycle:
[quoted text clipped - 12 lines]
> name, but the wireless service that is initiating the call may or may
> not be able to transmit that information.

CSID doesn't transmit a name, it's handled via a database dip. This can
be handled by a third party, or by the calling party's carrier (in this
case Sprint--for which Sprint would be paid for that dip by Verizon). If
the latter, there is usually a contract in place that spells out the
cost of each CSID name dip.

Apparently your LEC has a valid contract with Sprint, but not with
Cingular--or perhaps they do with Cingular orange accounts, but not old
ATTWS accounts. You can test this by having a Cingular GSM user call
your landline.

> Best suggestion I can offer is to proceed with the presumption that
> both your wireless number and your name will appear on the called
> party's display unit.

Sometimes it's best not to presume anything...

Signature

Mike

Jeremy - 19 Feb 2006 12:25 GMT
> Does Sprint display the *name* of incoming calls on their Caller ID in
> addition to the phone number, even if that particular number is not
[quoted text clipped - 10 lines]
>
> - brian

I can confirm that both the number and the name of the subscriber appear on
the called party's Caller ID box.

I just switched to Sprint, from Cingular.  My account has three lines and is
billed to my company, not to me individually, but the three phones are used
by me, my wife and my son.

The other day I just happened to test the Caller ID, by phoning my home
number from my PCS phone.  The number and my company name appeared on my
Caller ID display (I have local service in Philadelphia from Verizon).

I phoned the customer service department at Sprint to ask if they could
permanently block my number and company name from appearing on recipients'
Caller ID boxes, and I was surprised and pleased to learn that they could do
that or alternatively, they could change the information that was
transmitted to remove the company name and to replace it with our individual
names.  So now each of us has our own name going out on caller id, on our
individual phones, rather than the company name.

It took less than 24 hours for them to provision the changes.

Now, looking at the Caller ID display, it is impossible to determine that
the incoming call is even from a wireless phone.  My previous service,
though ATTWS/Cingular, displayed the number and the words "Wireless Caller"
on the display.
Steve Sobol - 20 Feb 2006 00:56 GMT
> I can confirm that both the number and the name of the subscriber appear on
> the called party's Caller ID box.

It depends on the landline provider and the cell company. They must have an
agreement between them. For example, when I lived in Cleveland, for years
that did not happen. Then Sprint and SBC inked an agreement that allowed SBC
to do a "database dip" to look up the Sprint PCS subscribers' names each
time a Sprint user called an SBC landline, and suddenly my name started
showing up on everyone's CID. *Then* SBC and Sprint got into a fight (about
compensation, IIRC) and SBC stopped looking up Sprint subscriber names and
sending them with the numbers.

> I phoned the customer service department at Sprint to ask if they could
> permanently block my number and company name from appearing on recipients'
> Caller ID boxes,

*67 (block caller id, next call only) works too, on Sprint.

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Isaiah Beard - 21 Feb 2006 16:51 GMT
> Does Sprint display the *name* of incoming calls on their Caller ID in
> addition to the phone number, even if that particular number is not
> stored in that phone's phone book???  i.e. just like landline based
> Caller ID with Name?

On Sprint landline phones, yes.  On their wireless phones, no.
Currently no wireless carriers do.

> also, when a Sprint subscriber calls a land line phone equipped with
> Caller ID with Name, doe the subscriber's name show up with the phone
> number?

Most of the time yes.  Sometimes, no.  It all depends on who the
landline phone company is, and what the status of their CID-name
contract is with Sprint.

Sprint does have a number database available for carriers to dip into
when doing a caller ID nae check, but sometimes a landline carrier won't
subscribe to it.  Landline carriers must pay money to either the carrier
where the call is originating from, or to a third party name-number
database, for each time they want to display a caller's name with the
CID number.  And sometimes, particularly after an old contract for that
service expires, landline companies like to play hardball with the cell
companies by not subscribing to the database for a while, holding out
for a cheaper rate.

> this does not happen with my existing Verizon cell phone.

Verizon currently doesn't give out name info to most landline carriers.

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