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Cellular Phone Forum / Providers / Sprint PCS / February 2006Buying a new phone from Sprint vs. others
I'm going to upgrade my phone sometimes soon, and am wondering if it matters who I get the replacement from. I was told by Sprint that if I get it from Sprint store or Sprint web page, or RadioShack, the $150 upgrade credit is instant, versus a bill credit with all others (ok with me). Are there any issues with servicing the phone? If say I buy it from Amazon, will I be able to walk into a Sprint store for a software upgrade, phone diagnostics, etc.? How about warranty repairs? Anything else I need to be thinking about? TIA! Oleg  Signatureoleg | The "From" address is temporary. @ | <---- If expired, use this one. sashos | .com | "Can you count to 1023 on your fingers?" > I'm going to upgrade my phone sometimes soon, and am wondering if it > matters who I get the replacement from. I was told by Sprint that [quoted text clipped - 8 lines] > > Oleg I recently got a phone new from a Sprint store, and indeed the $$ credit was instant [assuming you qualify]. Be warned though that they also take $35 of that right out of your pocket, in the form of an activation charge that appears on your next bill. > > I'm going to upgrade my phone sometimes soon, and am wondering if it > > matters who I get the replacement from. I was told by Sprint that [quoted text clipped - 13 lines] > Be warned though that they also take $35 of that right out of your pocket, in > the form of an activation charge that appears on your next bill. If you're a current subscriber, more often than not, the $35 activation fee will be waived. Notan >> > I'm going to upgrade my phone sometimes soon, and am wondering if it >> > matters who I get the replacement from. I was told by Sprint that [quoted text clipped - 19 lines] > > Notan Oh I was none too pleased with this, the guy at the sprint store claimed his hands were tied on the issue and said since the merger, the activation charge policy for new phones is non negotiable. Rather than take my chances with some person from Bombay over the phone instead of activating it right there at the store, I just accepted it. >> I'm going to upgrade my phone sometimes soon, and am wondering if it >> matters who I get the replacement from. I was told by Sprint that [quoted text clipped - 15 lines] > in > the form of an activation charge that appears on your next bill. Their web site is currently offering to waive the activation fee on up to 5 phones. I'd check the site, or call customer service, before walking into a store to buy service. >>> I'm going to upgrade my phone sometimes soon, and am wondering if it >>> matters who I get the replacement from. I was told by Sprint that [quoted text clipped - 19 lines] > to 5 phones. I'd check the site, or call customer service, before > walking into a store to buy service. Looks like your right, and if one doesn't mind waiting a few days/weeks for the phone, you could save some $$ buying on-line. Sprint will do the warranty repairs if you add the service plan for $3 /month > I'm going to upgrade my phone sometimes soon, and am wondering if it > matters who I get the replacement from. I was told by Sprint that [quoted text clipped - 8 lines] > > Oleg >Sprint will do the warranty repairs if you add the service plan for $3 >/month Unless you destroy two phones a year, the service plan isn't worth it. For $45 on ebay you can buy the same crappy phone sprint gives away. BTW: isn't it more like $5/month? Last time I had the plan it was $4/month and I can't imagine sprint ever lowing their prices on anything. >>Sprint will do the warranty repairs if you add the service plan for $3 >>/month [quoted text clipped - 4 lines] > BTW: isn't it more like $5/month? Last time I had the plan it was $4/month > and I can't imagine sprint ever lowing their prices on anything. It's now $6. And if you're getting an inexpensive phone, you're right -- it isn't worth it. Some phones are NOT cheap to replace, though. My Treo 600 needed to be replaced TWICE in two years, on warranty -- not insurance. I definitely came out ahead on that deal. Any of course, the first replacement was AFTER the first year, so it would otherwise have been out of warranty. I'm hoping that my 650 will be more reliable. Both my 600s died of radio problems (i.e., transmitter/receiver weakened to the point of unreliability). Seems like design/manufacturing problems, to me. >It's now $6. >And if you're getting an inexpensive phone, you're right -- it isn't >worth it. >Some phones are NOT cheap to replace, though. My Treo 600 needed to be >replaced TWICE in two years, on warranty -- not insurance. I definitely >came out ahead on that deal. Any of course, the first replacement was >AFTER the first year, so it would otherwise have been out of warranty. >I'm hoping that my 650 will be more reliable. Both my 600s died of >radio problems (i.e., transmitter/receiver weakened to the point of >unreliability). Seems like design/manufacturing problems, to me. While you have the plan, make sure that spring always has a pdaphone in their offerings. I had the insurance to cover a $150 mp3 phone and sprint replaced it with a cheap defective $30 samsung that couldn't even keep the phone list in alphabetical order. Instead of replacing that phone with one that wasn't broken, they sent me two more. No problem. I dumped the plan, kept the phones, upgraded the firmware to one that wasn't broken when it came in in three months and used the two extra phones as replacement as the phones crapped out. |
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