Sprint is sending me a M1 and I need to hope that this is possible
after the humiliation that I went through to get it.

Sprint recently gave me another line on my account for free. I ordered
an A900M for this line and disabled the nai immediately. But this line
has no vision services. So since my original line was eligible for an
upgraded, I focused on selecting the right phone. I picked the a940
since it seemed similar to the a900m but with a 2MP camera, and priced
at $50. However, it is on clearance and somehow not available from
telesales for an upgrade purchase. I really wanted to get the phone
right away so I would be eligible for contract renewal and new phones
for both lines at the same time.  THREE HOURS LATER, I was still on
the phone with telesales and/or customer service, fast becoming the
raging spazmo poster child for customer behaving badly. Finally
someone transferred me to retention, and a nice young man explained
that since the a940 phone was on back order he would sell me an M1 for
the same price. I had my eye on this phone from the beginning, but I
had decided it was too much $. In my mentally weakened state, I jumped
at the offer without checking whether #777 would work.

So can we PLEASE, PLEASE, PLEASE, pull together and solve this?