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Cellular Phone Forum / Providers / Sprint PCS / June 2007

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Sprint Family Plan - Strange Deal

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Virus - 27 Jun 2007 12:37 GMT
I'm hoping that someone out there had a similar problem that I'm
having ... so any advice please?
Here is the situation:

I both a family plan with 2 year contract. After 1 year, my girlfriend
buys a new phone for 249.99 with 50 "instant" rebate which later on
turns out to be sprint rebate and they extend our contract for two
more years. Each time that I called them they were telling me that my
contract ends in March 2007, March comes around I try to cancel and
they tell me about my other line phone and the extension that I got on
the other line.

Now: I've asked them if I could cancel my account, they said that I
could but they would have to change the plan for my girlfriend which
would extend the contract for her (2 more years). Well how can they do
that if they don't have any information about her? Am I still liable
for the remainder of the contract on both lines? Is there a way to
still cancel both lines? If not, what would have happened if you break
up/divorce the other person and they move out ... what then?

BTW: That 249.99 phone was free with the new two year contract if we
knew it would have extended it we could have gotten it for free
instead.
Joel - 27 Jun 2007 13:55 GMT
<snip>
> Now: I've asked them if I could cancel my account, they said that I
> could but they would have to change the plan for my girlfriend which
[quoted text clipped - 3 lines]
> still cancel both lines? If not, what would have happened if you break
> up/divorce the other person and they move out ... what then?

    They don't know and don't care who your girldfriend or my girlfriend is,
they go by the NUMBER's and after the owner of the account.  They renew 2
years contract every time you upgrade the phone (with 1-2 years discount),
Sprint even does dirty (outlaw) trick by renew 2 years contract when you
change plan (not all but some).

    If you didn't know then it's about time you know, and that's the price for
not reading all information for the past several years <bg>

> BTW: That 249.99 phone was free with the new two year contract if we
> knew it would have extended it we could have gotten it for free
> instead.

    Just as you said above "FREE with new 2 years contract" and "new" means
"additional".  And NO, free or discount depending on the model's and the
special, some can be FREE and some may have 50-75% off, some you not only
get ONE but TWO free etc..
 
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