ActiveSync installation problems

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Wooly - 16 Sep 2007 03:22 GMT

My husband has a Fujitsu laptop (less than 18 months old) running XP.
He is unable to install ActiveSync on the machine. We've turned off all
non-essential services including firewall, AV, etc.

The installer stops with a very enigmatic "unable to complete
installation, please restart" or something along those lines.
Subsequent attempts produce a gripe from the installer about a failed
installation and please reinstall.

Endless do-loop.

We've used both the OEM CD that came with our Moguls (two phones, two
CDs, both fail installation on the laptop) and the current ActiveSync
download from MS.

Any ideas?

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Kathleen Anderson - 17 Sep 2007 02:13 GMT

This ActiveSync Troubleshooting Guide
Installation may help:
http://www.pocketpcfaq.com/faqs/activesync/installation.htm

Signature

~ Kathleen

> My husband has a Fujitsu laptop (less than 18 months old) running XP. He
> is unable to install ActiveSync on the machine. We've turned off all
[quoted text clipped - 12 lines]
>
> Any ideas?

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Wooly - 17 Sep 2007 03:16 GMT

> This ActiveSync Troubleshooting Guide
> Installation may help:
> http://www.pocketpcfaq.com/faqs/activesync/installation.htm

That's a FAQ I hadn't found, thanks. I'll have a closer look tomorrow
and see if it's any help.

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