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Cellular Phone Forum / Providers / Sprint PCS / January 2008Sprint says they cant fix it???
One of the phones on my plan works just fine for outgoing calls, and for outgoing and incoming text. But incoming calls go straight to some T-Mibile voice mail system. Just started happening Dec 16th, I've called Sprint (*2) every day since and they say that they are "still processing " this problem. Anyone got an idea what I can do at this point? It's getting very old. > One of the phones on my plan works just fine for outgoing calls, and for > outgoing and incoming text. But incoming calls go straight to some T-Mibile > voice mail system. Just started happening Dec 16th, I've called Sprint > (*2) every day since and they say that they are "still processing " this > problem. Have you checked the call forwarding settings on your phone? Maybe have Sprint look at your call forwarding settings in the system? > Anyone got an idea what I can do at this point? It's getting very old. I find it rather odd that you'd be going to a T-Mobile voice mail system from a Sprint phone.  SignatureSteve Sobol, Victorville, CA PGP:0xE3AE35ED www.SteveSobol.com Geek-for-hire. Details: http://www.linkedin.com/in/stevesobol > > Anyone got an idea what I can do at this point? It's getting very old. > > I find it rather odd that you'd be going to a T-Mobile voice mail system > from a Sprint phone. What if his number somehow got ported to T-Mobile? That would explain why incoming callers get a T-Mobile voice system, wouldn't it? If Sprint still thinks they have the number, they would not shut off service on his phone, so he'd still be able to make outgoing calls and send text messages, wouldn't he? (That would not explain why incoming text messages, work, though...) Signature--Tim Smith >One of the phones on my plan works just fine for outgoing calls, and for >outgoing and incoming text. But incoming calls go straight to some T-Mibile [quoted text clipped - 3 lines] > >Anyone got an idea what I can do at this point? It's getting very old. Call up Executive Services in Fort Worth and threaten to sue them for losing "Valuable" voice mail. Sounds like they screwed up a number port. Google Executive Services for the 817 direct dial number. >>One of the phones on my plan works just fine for outgoing calls, and >>for outgoing and incoming text. But incoming calls go straight to [quoted text clipped - 8 lines] > losing "Valuable" voice mail. Sounds like they screwed up a number > port. That's the answer- clog up the courts with frivolous lawsuits. Moron. >>>One of the phones on my plan works just fine for outgoing calls, and >>>for outgoing and incoming text. But incoming calls go straight to [quoted text clipped - 10 lines] > > That's the answer- clog up the courts with frivolous lawsuits. Moron. You know, you could make better money as a Sprint tech support rep, so don't you waste your time on me. Don't waste it, don't waste your time on me. > You know, you could make better money as a Sprint tech support rep, so don't > you waste your time on me. Don't waste it, don't waste your time on me. How about taking my advice from yesterday? By the way, I think threatening a lawsuit is a stupid idea too. SignatureSteve Sobol, Victorville, CA PGP:0xE3AE35ED www.SteveSobol.com Geek-for-hire. Details: http://www.linkedin.com/in/stevesobol >> You know, you could make better money as a Sprint tech support rep, so >> don't [quoted text clipped - 3 lines] > How about taking my advice from yesterday? By the way, I think threatening > a lawsuit is a stupid idea too. It's not forwarding. Sprint says they know exactly what the problem is but they cannot, or most likely WILL not, fix it. I believe I have cause to cancel without an ETF. >>> You know, you could make better money as a Sprint tech support rep, so >>> don't [quoted text clipped - 8 lines] > but they cannot, or most likely WILL not, fix it. > I believe I have cause to cancel without an ETF. On what would have been my final call, the problem has been resolved. You cannot cancel without paying the ETF. That is the contract that you agreed to with Sprint. >>>> You know, you could make better money as a Sprint tech support rep, so >>>> don't [quoted text clipped - 10 lines] > > On what would have been my final call, the problem has been resolved. > You cannot cancel without paying the ETF. That is the contract that > you agreed to with Sprint. If they don't provide the level of service agreed to inthat contract, it is reason for cancellation without penalty. The ability to recieve incoming calls would be a part of that contracted service. If you can't recieve calls, Sprint has broken the terms of the contract. Quit being such a fanboi. I believe that the correct term is "shill" :-) You should check the fine print of the contract to ensure that the contract says that they guarantee that you will be able to make and receive calls. If not, then you just have to pay the ETF and move-on. Happy New Year to You, Jar-Jar (your favorite Star Wars Character) >> You cannot cancel without paying the ETF. That is the contract that >> you agreed to with Sprint. [quoted text clipped - 8 lines] > > Quit being such a fanboi. > I believe that the correct term is "shill" :-) You should check the fine > print of the contract to ensure that the contract says that they guarantee > that you will be able to make and receive calls. If not, then you just have > to pay the ETF and move-on. If you can't EVER make or receive calls, you've got a case. If you only fail to make or receive calls in certain places, you're screwed as no carrier guarantees coverage everywhere. SignatureSteve Sobol, Victorville, CA PGP:0xE3AE35ED www.SteveSobol.com Geek-for-hire. Details: http://www.linkedin.com/in/stevesobol > I believe that the correct term is "shill" Based on your response below, I'm thinking the correct term is "idiot." > :-) You should check the > fine print of the contract to ensure that the contract says that they > guarantee that you will be able to make and receive calls. If not, > then you just have to pay the ETF and move-on. I'm well aware of the terms of the contract. Surely more knowledgeable than a call center employee, Jerk-Jerk. Not being able to receive calls due to a problem identified to Sprint that is clearly not the fault of the user is grounds for cancellation of the contract. > Happy New Year to You, > > Jar-Jar > (your favorite Star Wars Character) Not even top 10 >>> You cannot cancel without paying the ETF. That is the contract that >>> you agreed to with Sprint. [quoted text clipped - 8 lines] >> >> Quit being such a fanboi. >Happy New Year to You, > >Jar-Jar >(your favorite Star Wars Character) Mij, Jar-Jar, it's all the same. SignaturePaul Miner > You cannot cancel without paying the ETF. That is the contract that you > agreed to with Sprint. Absolutely wrong. For example, they will let you go without ETF if you move to an area without Sprint coverage; my brother-in-law did this when he moved up north of Edwards AFB, where Sprint doesn't have a network (California City, Kern County). Also, if they can't fix the problem, and can't provide service that the OP was paying for, the OP is likely to have a pretty good court case in the event that Sprint refuses to let him cancel penalty-free. SignatureSteve Sobol, Victorville, CA PGP:0xE3AE35ED www.SteveSobol.com Geek-for-hire. Details: http://www.linkedin.com/in/stevesobol >> You cannot cancel without paying the ETF. That is the contract that you >> agreed to with Sprint. [quoted text clipped - 8 lines] > court case in the event that Sprint refuses to let him cancel > penalty-free. It's OK. The way it all unfolded, as of now I think the problem is resolved. But I also think that if they fail to perform as specified in the contract, they cannot compel me to perform either. > It's OK. The way it all unfolded, as of now I think the problem is > resolved. But I also think that if they fail to perform as specified in > the contract, they cannot compel me to perform either. I think you really have to look at it on a case-by-case basis. Obviously, the carrier will write the contract to be favorable to them, not you. In your case, I think you might have been able to successfully fight the ETF. In other cases, maybe not. SignatureSteve Sobol, Victorville, CA PGP:0xE3AE35ED www.SteveSobol.com Geek-for-hire. Details: http://www.linkedin.com/in/stevesobol > Absolutely wrong. For example, they will let you go without ETF if you move > to an area without Sprint coverage; my brother-in-law did this when he moved > up north of Edwards AFB, where Sprint doesn't have a network (California > City, Kern County). I lost a good part of my needed coverage after the Sprint/Nextel deal in summer/fall of '05. They let me out of the contract without an ETF. A question. If you decide to terminate service with Sprint (assuming you have a good reason) and they bill you for the ETF, what happens if you refuse to pay the ETF? What can Sprint do, other than try to harass you and possibly put a collection agency on you? One of the phones on my plan works just fine for outgoing calls, and for outgoing and incoming text. But incoming calls go straight to some T-Mibile voice mail system. Just started happening Dec 16th, I've called Sprint (*2) every day since and they say that they are "still processing " this problem. Anyone got an idea what I can do at this point? It's getting very old. > A question. > [quoted text clipped - 4 lines] > What can Sprint do, other than try to harass you and possibly put a > collection agency on you? Screw up your credit, and possibly sue (and most likely win). SignatureSteve Sobol, Victorville, CA PGP:0xE3AE35ED www.SteveSobol.com Geek-for-hire. Details: http://www.linkedin.com/in/stevesobol Tiffany wholesaler 'Dropship dvd wholesaler Tiffany rolex cartier rado (http://www.hw925shop.com) is a professional Tiffany jewelry supplie for 3 years and won the good reputation on this line. The products of u are the best quality in china and the lowest price(not cheap bootleg) including the necklace ,cuff , ring ,earring . as 1837 style , round heart tag style , Atlas style , Titanium style and so on . Pleasure mor EBAY resellers join our company and enjoy our service. Since we are mat wholesaler and dropshipping servicer who can help you feel confidence t set up a steady business.To be exactly, you may have all kinds o questions from beginning If you're looking for a good source o wholesale Tiffany for your retail operation, online store or auctio business, 'Dropship dvd wholesaler Tiffany rolex cartier rado (http://www.hw925shop.com) is your one-stop shop for wholesale .hope yo will get more surprise items on our website . Wecome to our website: 'Dropship dvd wholesaler Tiffany rolex cartie rado' (http://www.hw925shop.com) Email: hw925shopservice@yahoo.com.cn MSN: hw925shopservice@hotmail.co -- Tiffany-wholesale > One of the phones on my plan works just fine for outgoing calls, and for > outgoing and incoming text. But incoming calls go straight to some [quoted text clipped - 3 lines] > > Anyone got an idea what I can do at this point? It's getting very old. So what happened? >> One of the phones on my plan works just fine for outgoing calls, and for >> outgoing and incoming text. But incoming calls go straight to some [quoted text clipped - 5 lines] > > So what happened? Good question. I apologize for not following-up on my own. Thanks for reminding me. Here's what happened: Sprint gave me a new phone number. Not my top choice for solutions, but it might be ok, because I figured out how to get into the t-mobile voice mail thing and I changed the outgoing message to one that advises callers of the new number. How long that will last, I dunno. I guess its ok, but if I had $ tied up in business cards and stationary and such, I'd be pretty pissed. Technologically what happened? I have no idea. > >> One of the phones on my plan works just fine for outgoing calls, and for > >> outgoing and incoming text. But incoming calls go straight to some [quoted text clipped - 19 lines] > > Technologically what happened? I have no idea. Outsourced equipment R&D to Mao... get used to it...JG >>> One of the phones on my plan works just fine for outgoing calls, and for >>> outgoing and incoming text. But incoming calls go straight to some [quoted text clipped - 19 lines] > > Technologically what happened? I have no idea. Go here http://www.telcodata.us/telcodata/telco and type in the first 6 digits of the number to see who it belongs to. If it is a T-Mobile number then Sprint probably released it back to T-Mobile, which is what happens to a ported-in number when the customer leaves without porting it out, even though you were still using the number. If it is a Sprint number, however, the previous holder of the number probably ported it out to T-Mobile but Sprint's systems instead listed it as free and reassigned it to you. In either case Sprint probably made a mistake related to number porting (if it was someone else's mistake you would have got the number back). This is perfectly consistent with my experience with Sprint's billing and administrative systems. Dennis Ferguson Tiffany wholesaler 'Dropship dvd wholesaler Tiffany rolex cartier rado (http://www.hw925shop.com) is a professional Tiffany jewelry supplie for 3 years and won the good reputation on this line. The products of u are the best quality in china and the lowest price(not cheap bootleg) including the necklace ,cuff , ring ,earring . as 1837 style , round heart tag style , Atlas style , Titanium style and so on . Pleasure mor EBAY resellers join our company and enjoy our service. Since we are mat wholesaler and dropshipping servicer who can help you feel confidence t set up a steady business.To be exactly, you may have all kinds o questions from beginning If you're looking for a good source o wholesale Tiffany for your retail operation, online store or auctio business, 'Dropship dvd wholesaler Tiffany rolex cartier rado (http://www.hw925shop.com) is your one-stop shop for wholesale .hope yo will get more surprise items on our website . Wecome to our website: 'Dropship dvd wholesaler Tiffany rolex cartie rado' (http://www.hw925shop.com) Email: hw925shopservice@yahoo.com.cn MSN: hw925shopservice@hotmail.co -- Tiffany-wholesale |
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