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Cellular Phone Forum / Providers / Sprint PCS / January 2008Looking grim
TECHNOLOGY ALERT from The Wall Street Journal. Jan. 18, 2008 Sprint said it would eliminate 4,000 positions and close 8% of its stores -- moves that would save up to $800 million a year -- as the wireless carrier continues to struggle to keep subscribers. Sprint said it lost 683,000 net post-paid subscribers -- those who sign annual contracts and pay monthly bills -- and 202,000 prepaid subscribers in the fourth quarter, offsetting customers added by affiliates and Boost Mobile. The company warned it expects "continued downward pressure" on subscriber trends, revenue and profitability in 2008. > TECHNOLOGY ALERT > from The Wall Street Journal. [quoted text clipped - 5 lines] > as the wireless carrier continues to struggle to keep > subscribers. Yeah, closing stores is a sure way to keep subscribers. OTOH, I notice that Sprint tends to have very large stores in the most expensive shopping centers, while Verizon and AT&T tend to lease space in second tier shopping centers where the rents are lower. The closest AT&T store to me is in a really junky shopping center, and the closest Verizon store is in one that's definitely second tier. The problem for Sprint is that they haven't branched out to big box stores like Verizon and AT&T. I notice that Costco has now dropped Sprint and added AT&T. They sell at Radio Shack, but Radio Shack has done very poorly with wireless sales ever since they dropped Verizon in favor of AT&T. > TECHNOLOGY ALERT > from The Wall Street Journal. [quoted text clipped - 10 lines] > company warned it expects "continued downward pressure" on > subscriber trends, revenue and profitability in 2008. Bye bye hokey 2.5G network...... People got tired of the "Network Gremlins" message...is that what they teach in Bombay Tech. instead of "Hello World\n"...printf("Network Gremlins") ??? > TECHNOLOGY ALERT > from The Wall Street Journal. [quoted text clipped - 10 lines] > company warned it expects "continued downward pressure" on > subscriber trends, revenue and profitability in 2008. Huh. Wonder why. Might have something to do with the abysmal customer service. You upset some customers, they tell other customers, yadda yadda yadda. |
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