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Cellular Phone Forum / Providers / Sprint PCS / April 2008Questions re: SERO
Is SERO priced at full cost per line, or is there multi-line pricing with the same plan for each phone, but with a lesser upcharge for the additional phones? SERO seems to include the equivalent of Vision. Can this be upgraded to Power Vision? Are they truly serious about the "no migration from existing lines of service" statement?  Signatureschrodinger's cat > Is SERO priced at full cost per line, or is there multi-line pricing > with the same plan for each phone, but with a lesser upcharge for the > additional phones? SERO seems to include the equivalent of Vision. Can > this be upgraded to Power Vision? Are they truly serious about the "no > migration from existing lines of service" statement? No multi-line pricing, no family plans. The unlimited data is for Vision or Power Vision depending on your phone's capabilities. Be advised the Power Vision package isn't any of the "Packs" offered with normal plans, it's a paired down "Casual" version with very basic Sprint TV offerings, if that's important to you. I went through the process and opened a new line of service with a new number and cancelled the former line. Some forum users report being able to migrate or port their number. It isn't s'posed to be the case and many report running into a stone wall trying. Your mileage may vary. TL >> Is SERO priced at full cost per line, or is there multi-line pricing >> with the same plan for each phone, but with a lesser upcharge for the [quoted text clipped - 14 lines] > >TL Thanks, TL. I thought that was probably the case, but the SERO web page says, "Available to new Sprint customers or existing customers adding a new line". The part about "adding a new line" caused my question, but I may be confusing multiple lines with multiple phones, or is there really a difference? Signatureschrodinger's cat > Thanks, TL. I thought that was probably the case, but the > SERO web page says, "Available to new Sprint customers or > existing customers adding a new line". The part about > "adding a new line" caused my question, but I may be > confusing multiple lines with multiple phones, or is > there really a difference? The SERO plan is available to an existing customer who has, say, two lines already and wants to add a 3rd. The third can be the SERO plan (the first two would not qualify since they're existing lines). The SERO plan is not a family/shared plan and each phone line would have its own service plan and not sharing minutes. >> Thanks, TL. I thought that was probably the case, but the >> SERO web page says, "Available to new Sprint customers or [quoted text clipped - 10 lines] >The SERO plan is not a family/shared plan and each phone line >would have its own service plan and not sharing minutes. Thanks, Help. A couple of questions if you don't mind. Does adding the SERO plan to an existing account require extending the contract covering the existing plans? SERO aside, is there a way to share minutes other than a family plan? Instead of a family plan, can a non-business account have more than one phone with their own completely different plans, but be billed on the same account? Signatureschrodinger's cat > Thanks, Help. A couple of questions if you don't mind. > Does adding the SERO plan to an existing account require > extending the contract covering the existing plans? This should not be the case, no. Each phone would have its own contract term and adding a new line (and new contract to that new line) shouldn't impact any existing lines on the account. > SERO aside, is there a way to share minutes other than a > family plan? Instead of a family plan, can a non-business > account have more than one phone with their own completely > different plans, but be billed on the same account? Family plans are the only way to share minutes for consumers (non-business entities). There are shared minute plans for businesses but they're not available for consumers. You can have as many different phone lines (subscriptions) on your account up to your credit class allowances, each with its own phone number, service plan and/or options and contract terms. >> Thanks, Help. A couple of questions if you don't mind. >> Does adding the SERO plan to an existing account require [quoted text clipped - 16 lines] >account up to your credit class allowances, each with its own >phone number, service plan and/or options and contract terms. Thanks again, that clears a lot of things up for me. My wife and I have been Sprint customers for over 10 years and currently have a 2 line Fair & Flexible Family plan at $69.99/month for 700 shared minutes. Only my phone has vision, at $10 additional/month, because my wife never had any interest in it. Now, however, her company is pressuring her to get a phone on which she can receive and send email. It looks like 2 SERO plans at $30/month for 500 minutes each would give us both all the features we would need or want for a total of $60/month, as compared to our current total of $79.99 with only one Vision line. Now I have to find out how buying the phones works. I've read that I may be forced to pay full price for them through a SERO vendor. Is that true? Signatureschrodinger's cat >>> Thanks, Help. A couple of questions if you don't mind. >>> Does adding the SERO plan to an existing account require [quoted text clipped - 26 lines] > find out how buying the phones works. I've read that I may be forced to > pay full price for them through a SERO vendor. Is that true? Go check out http://www.sprint.com/sero and plug in a sprint employee email address (savings@sprintemi.com). There are plenty of free and discounted phones there. > Now I have to find out how buying the phones works. I've > read that I may be forced to pay full price for them > through a SERO vendor. Is that true? Switching to a SERO plan means starting over with regards to your phone numbers. As others have pointed out, it's usually not possible to switch an existing line to a SERO plan; you need to start over (new numbers, new activations, new phones, etc). >Switching to a SERO plan means starting over with regards to >your phone numbers. As others have pointed out, it's usually >not possible to switch an existing line to a SERO plan; you >need to start over (new numbers, new activations, new phones, >etc). Oh yes, I realize that. But one way or another I have to get internet access and messaging enabled on my wife's phone, and it may be cheaper in the long run to get 2 SERO plans and continue to also pay off our existing plan for the next few months until that contract expires, rather than add those charges to my wife's line, which, if I'm not mistaken, would trigger a two year extension on the current contract (unless that practice has already changed). The decision would be easier if Sprint had introduced a prorated ETF as they promised months ago, then I would just cancel my current family plan and get the SERO plans. Changing phone numbers is not that big an issue with us. Signatureschrodinger's cat > The decision would be easier if Sprint had introduced a > prorated ETF as they promised months ago, then I would just > cancel my current family plan and get the SERO plans. > Changing phone numbers is not that big an issue with us. I read about the prorated ETFs; I assume then that this hasn't happened yet? I thought it would have by now. >I read about the prorated ETFs; I assume then that this hasn't >happened yet? I thought it would have by now. I believe they have been implemented by every major carrier except Sprint, who promised them back in November but is now saying end of the 2nd Quarter 2008 at the earliest. And now I am reading that the prorated EFT will not be retroactive but will only apply to contracts that are taken out after it goes into effect. In other words, every current subscriber is stuck with the full EFT. What a crock! Signatureschrodinger's cat >>I read about the prorated ETFs; I assume then that this hasn't >>happened yet? I thought it would have by now. [quoted text clipped - 5 lines] >taken out after it goes into effect. In other words, every current >subscriber is stuck with the full EFT. What a crock! That would, of course, be ETF, not EFT. Signatureschrodinger's cat > In other words, every current subscriber is stuck with > the full ETF. What a crock! No way to call and complain, I assume? My son switched from T-Mobile to SERO today, and is delighted with the numbers. He gave T-Mobile a chance to come up with something close, but the best their 'retention' droid could offer was still a mile away. He's been getting some very curious overseas cellspam, so is happy to change numbers. It's like a clean slate. The SERO plan provides "unlimited data", but there's nothing about how that data is to be used. Though it's trivial to connect a laptop to an EVDO-equipped phone (Centro, Treo, etc.), that is probably beyond the SERO plan. Or is it? Ike > My son switched from T-Mobile to SERO today, and is delighted with the > numbers. He gave T-Mobile a chance to come up with something close, but [quoted text clipped - 7 lines] > EVDO-equipped phone (Centro, Treo, etc.), that is probably beyond the > SERO plan. Or is it? That's called "tethering". I don't know whether you can get that feature added to a SERO account, but you probably can. If you tether without explicitly adding it to your account, they can detect it, and you /might/ end up with a big bill for it. On Apr 16, 12:01 am, "rlsuse...@NOSPAMPUHLEEZschnapp.org" <NoSuchPer...@bigfoot.com> wrote: > > My son switched from T-Mobile to SERO today, and is delighted with the > > numbers. He gave T-Mobile a chance to come up with something close, but [quoted text clipped - 12 lines] > without explicitly adding it to your account, they can detect it, and > you /might/ end up with a big bill for it. Currently, on all newer equipment anyway, there are barriers in place to keep you from tethering your phone to a PC and using that for your internet without a specific phone-as-modem attachable. I have heard of 3rd party programs that are available to circumvent this, but otherwise, if you try to use your phone to connect a PC to the internet you would wind up getting nothing but an error message. I have not heard of or seen anyone's bill where they have a vision or powervision option getting charged extra 'casual usage charges' for using the phone as a modem, IF their particular device allows connection without the phone as modem add-on, or if they have been using the aforementioned 3rd party program. As a customer service agent, if we did receivie a call or email from someone getting charged for data when they had an existing vision or powervision feature, we would credit the overage. The one caveat to this would be on older phones that connect to the web a little differently and actually would be charged per minute while being used as a modem. These are a dead give away however as they are typically 2g devices and actually 'dial in' to the web to connect. If you are wishing to use the device to tether a PC to the internet, I would personally suggest adding the PAM attachable. This way if you have issues with your connection, help is available to try and get it corrected. We do not help troubleshoot persons 3rd party software problems, as they are strictly 'use at your own risk', and technically, are in violation of the terms of use agreement, in terms of circumventing the system to tether. As I am writing this from home, I do not have information in front of me as to how much extra on the SERO plan the PAM attachable is, but I will check into it for you and post the answer later on. > On Apr 16, 12:01 am, "rlsuse...@NOSPAMPUHLEEZschnapp.org" > <NoSuchPer...@bigfoot.com> wrote: [quoted text clipped - 48 lines] > PAM attachable is, but I will check into it for you and post the > answer later on. That will be helpful -- thank you. Actually, despite some negative stories we've heard about Sprint, our experience over the past decade has been excellent. We call the company about once or twice a year for one reason or another (change Mexico options, whatever) and I cannot recall the last time a call was dropped. We once lost a phone, and two days later a new one showed up at no charge. What more can I ask for? So it's called "Tethering"? Well, my assistant set that up and I never thought it was anything special. Perhaps once a month I'll connect my Treo 755p to my laptop at some airport and check email. I've never been billed for it. ??? A happy camper, Ike e <binarydotike@gmail.com> wrote in news:fu3vj4$3g3$1 @registered.motzarella.org: > The SERO plan provides "unlimited data", but there's > nothing about how that data is to be used. Though it's > trivial to connect a laptop to an EVDO-equipped phone > (Centro, Treo, etc.), that is probably beyond the SERO > plan. Or is it? The unlimited data with the SERO plan is for phone (browser) use only, not tethered with a cable to a computer. |
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