Unfortunately, it seems that Todd is correct.
This isn't a function of the phone, but of T-Mobile. When my carrier was
Sprint, and I wanted to send a fax directly from my laptop and was away from
a phone line, I could hook up the Sprint phone to my laptop, and use it as a
modem to send faxes from my laptop.
My phone with T-Mobile (Motorola V60) also can be hooked up as a fax modem.
Windows recognizes it as a fax modem when I connect it to my laptop, and I
can connect to the Internet that way. (As CSD, calling my regular ISP,
counting as minutes from TM, not as MB via GPRS.) However, when I tried to
send a fax through that modem there was always an error message. I called TM
tech support, and the rep told me that to be able to send faxes through the
TM phone I would have to pay $10 per month extra and get an extra phone line
just for faxes. I found this incredulous, and thought he might not have
known what he was talking about, as is often the case with hired
phone-answerers. So I called again, and spoke to someone else. Each time
(sometimes after they left me a long while to research it), I got the same
result.
As with Todd, that was something I would only do occasionally, so it
certainly isn't worth my adding $10 a month to my TM bill for. (And you are
still billed for the minutes thus used, besides that additional $10
monthly.)
I really wonder whether anyone uses that feature enough to make it worth
their while to spend $10 a month on. I doubt many people sign up for that
service. I would think that TM would do better not to have that extra
monthly charge for that capability. Then more people would do it, use up
more minutes, and perhaps have higher bills due to the additional minutes.
With that extra charge, I doubt they have many people on that plan.
> > Since the v300 has a function for send\receive faxes, anyone know what is
> > the procedure to hook it up to a PC for faxing thru apps like MS Fax or
[quoted text clipped - 8 lines]
> Needing fax capabilities so seldomly, I chose to use fax/e-mail
> gateways instead.
gopi - 26 Mar 2004 16:07 GMT
> send a fax through that modem there was always an error message. I called TM
> tech support, and the rep told me that to be able to send faxes through the
> TM phone I would have to pay $10 per month extra and get an extra phone line
> just for faxes. I found this incredulous, and thought he might not have
When they refer to an "extra phone line", what you really get is a
different incoming number.
The GSM system requires different "interface cards" at the switching
office for voice, fax or data calls. Most of the modem is actually
somewhere in the T-Mobile system rather than your phone. When you make
an outgoing call, the system gives you a different card depending on
the type of the call.
This is why their network cares what kind of call you're making. This
is also why some providers charge different amounts for fax and data
calls - in Kuwait, there was a ~$50 activation fee for fax, and the
same for data, and you didn't get any off-peak discount.
When somebody calls you, the network needs to know what kind of call
it is - the phone network connects the call to a particular interface
card as soon as it starts ringing. If the network thinks your call is
a voice call when it starts to ring, you will _not_ be able to do data
on it. Some phones let you request that the next call be a data or fax
call, but the traditional way was to give you a separate voice, fax,
and data number so that you'd be sure to have your call routed
correctly.
T-Mobile's $10/month fax thing is inherited from at least the
Voicestream days, if not further back. It seems like they just don't
care about it, and nobody's bothered to revisit the price plan to make
it more reasonable.
Mark E. Daniel - 27 Mar 2004 00:31 GMT
> When they refer to an "extra phone line", what you really get is a
> different incoming number.
OK, no problem. A GSM thing. But what on earth has that got to do with
*sending* a fax? They just do that so the sending number can be
correct? I am using T-Mobile Internet on my voice SIM... But that must
be a special case data call....:)
Bruce Markowitz - 27 Mar 2004 18:36 GMT
I think the problem is that the T-Mo network is digital, and fax is
actually analogue, so they have to do a conversion.
>> When they refer to an "extra phone line", what you really get is a
>> different incoming number.
[quoted text clipped - 3 lines]
>correct? I am using T-Mobile Internet on my voice SIM... But that must
>be a special case data call....:)