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Cellular Phone Forum / Providers / T-Mobile / September 2004

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International SMS

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Steven Hurdle - 26 Sep 2004 11:28 GMT
  Hello, all.  I'm on Fido (a GSM service provider in Canada) and have a
friend on AT&T Wireless in Southern California.  At present she can't
receive SMSs from me and is charged an international SMS surcharge to send
them to me.

  Does T-Mobile (or, if you happen to know, Cingular) distinguish between
Canada and U.S. destinations when charging for text messages sent or
received?  Do they have any SMS bundles that circumvent these charges, at
least to Canada?
Joseph - 26 Sep 2004 17:08 GMT
>   Hello, all.  I'm on Fido (a GSM service provider in Canada) and have a
>friend on AT&T Wireless in Southern California.  At present she can't
[quoted text clipped - 5 lines]
>received?  Do they have any SMS bundles that circumvent these charges, at
>least to Canada?

T-Mobile charges 15 cents/minute on calls to Canada as well as other
international destinations.  That's interesting as Fido customers in
Canada pay the domestic rate to call either Canadian or US subscribers
but pay a premium to call any other countries.
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Stuart Friedman - 26 Sep 2004 23:49 GMT
I don't know if the ATT will charge the domestic rate if you tack on the
Canada calling option to your plan or whether it is worth the extra $9.

Stu

>>   Hello, all.  I'm on Fido (a GSM service provider in Canada) and have a
>>friend on AT&T Wireless in Southern California.  At present she can't
[quoted text clipped - 11 lines]
> but pay a premium to call any other countries.
> - - - - - - - - - - - - - - - - - - - - - - - - - -
Steven Hurdle - 27 Sep 2004 06:40 GMT
> T-Mobile charges 15 cents/minute on calls to Canada as well as other
> international destinations.  That's interesting as Fido customers in
> Canada pay the domestic rate to call either Canadian or US subscribers
> but pay a premium to call any other countries.

  I wasn't talking about calling, I was talking about text messaging.  Any
idea on T-Mobile (or, if you happen to know, Cingular) in this regard?  Any
surcharges to send messages to or receive messages from Canadian numbers?
Joseph - 27 Sep 2004 13:46 GMT
>> T-Mobile charges 15 cents/minute on calls to Canada as well as other
>> international destinations.  That's interesting as Fido customers in
[quoted text clipped - 4 lines]
>idea on T-Mobile (or, if you happen to know, Cingular) in this regard?  Any
>surcharges to send messages to or receive messages from Canadian numbers?

Sorry when I wrote 15 cents/minute I meant to type 15 cents/message.
This is the first mistake I have ever made in a newsgroup :-Q
According to the CC people there is a 15 cent charge to send messages
to Canada as well as other international destinations.  

Just got my recent statement of charges and they included three
inserts:  A caution that late bills will incur late charges (this on a
bill that arrived two weeks after it should have!), a blurb on how
great 411 is (at $1.25 a pop) and last but not least a blurb on how
great it is that you can call over 200 countries (at non-bargain
rates.)  20 cents to Canada when using other services it's as cheap as
5 cents/minute or less.

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SpaceEater - 27 Sep 2004 18:13 GMT
I'm a T-Mobile customer in Los Angeles and I am not charged for
sending/receiving SMSs, which are not outside of my bucket. I am
sending a lot of messages to Europe without additional charges. When I
go abroad and use my phone to send messages - I am charged flat fee of
$0.35 per message, because of the roaming (incoming messages are
free).

Hope that helps.

>>> T-Mobile charges 15 cents/minute on calls to Canada as well as other
>>> international destinations.  That's interesting as Fido customers in
[quoted text clipped - 19 lines]
>
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mioi - 27 Sep 2004 22:46 GMT
> I'm a T-Mobile customer in Los Angeles and I am not charged for
> sending/receiving SMSs, which are not outside of my bucket. I am
[quoted text clipped - 4 lines]
>
> Hope that helps.

I'm pissed off.  I got my TMO bill in the mail today to find the 81 sms's i
sent between Aug 28 & Sept 11 '04 to my friend in the Netherlands cost me
$12.15!  that is $0.15 per sms sent (to NL).  I didn't know about their plan
to start charging on int'l sms's until now, after reading the top of my bill
in the "Important Information" box.  The way they word it on my bill and at
http://www.t-mobile.com/international/text they make it seem like a GOOD
thing, like a new feature or something, but actually, for the past 2 years
i've been a customer, i've never been charged anything extra for sending
sms's from the US to Europe.

I went to check out if/how much other carriers (cingular, verizon, at&t
wireless) charge for int'l sms's, and actually t-mo is the cheapest, so i
guess i am just sticking with t-mo.

(i'm on the $19.95 basic nationwide plan with $2.99 "300 sms
bucket/t-zones")

~m

> >>> T-Mobile charges 15 cents/minute on calls to Canada as well as other
> >>> international destinations.  That's interesting as Fido customers in
[quoted text clipped - 19 lines]
> >
> >- - - - - - - - - - - - - - - - - - - - - - - - - -
OneSolution - 28 Sep 2004 06:55 GMT
No, my bro and I have phones on the same a/c.  My number has international
roaming, which is free, but what it does is to make the SMS not get charged.
My bro, on  the other hand, doesn't have international roaming, and so he
ends up paying for every international SMS.

I fought it off with a stick and so now they put international roaming on
both our phones and we don't get charged for SMS to overseas from the US.

>> I'm a T-Mobile customer in Los Angeles and I am not charged for
>> sending/receiving SMSs, which are not outside of my bucket. I am
[quoted text clipped - 55 lines]
>> >
>> >- - - - - - - - - - - - - - - - - - - - - - - - - -
mioi - 28 Sep 2004 18:53 GMT
> No, my bro and I have phones on the same a/c.  My number has international
> roaming, which is free, but what it does is to make the SMS not get charged.
[quoted text clipped - 3 lines]
> I fought it off with a stick and so now they put international roaming on
> both our phones and we don't get charged for SMS to overseas from the US.

What is "international roaming"?  is that WorldClass service from t-mobile?
(http://www.t-mobile.com/international/activation.asp).  I have that on my
phone.  My bill lists "World Class Int'l Rate" as one of my monthly services
which is free.  I added it when I went to Europe over two years ago.  I
still get charged for sending int'l sms's.  It started on August 28 for me.

~mioi
Stuart Friedman - 29 Sep 2004 01:02 GMT
I think that "onesolution" was talking about ATT, not T-Mobile.  The thread
started with the question of whether the individual should move to T-Mobile
to avoid these charges.

Stu

>> No, my bro and I have phones on the same a/c.  My number has
>> international
[quoted text clipped - 16 lines]
>
> ~mioi
 
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