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Cellular Phone Forum / Providers / T-Mobile / November 2004

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Free E105 flip phone offer -- good if adding another line to family plan?

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Greg - 16 Nov 2004 01:01 GMT
I noticed on the Tmobile site that you can get a free samsung e105
flip phone if you sign up for a new account. I'm wondering if the same
offer is available when adding another line to my family plan? (I was
going to send them an email and ask, but of course the freakin'
tmobile site sits there for two minutes then times out every time I
try to get past the first page. GRRR!)
Evan Platt - 16 Nov 2004 16:54 GMT
>I noticed on the Tmobile site that you can get a free samsung e105
>flip phone if you sign up for a new account. I'm wondering if the same
>offer is available when adding another line to my family plan? (I was
>going to send them an email and ask, but of course the freakin'
>tmobile site sits there for two minutes then times out every time I
>try to get past the first page. GRRR!)

Can't hurt to call them. :)
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Greg - 18 Nov 2004 00:03 GMT
>>I noticed on the Tmobile site that you can get a free samsung e105
>>flip phone if you sign up for a new account. I'm wondering if the same
[quoted text clipped - 4 lines]
>
>Can't hurt to call them. :)

Man I swear customer service is not much service. I emailed asking
them if I could do this while I was at work, and they wrote back
saying no problem. Just call CS.

So after work I called customer service, explaining that I'd like to
add another phone to my family plan. "Well, if you want that phone for
free, all you need to do is get on the website and sign up for the
39.99 plan. Then when you get the phone, you can call and switch the
billing over to our family plan."

Now that just sounds like terrible advice to me. I know somewhere
along the line i'd get screwed. Either the billing would not be switch
over, I'd be double-charged, or I'd get some sort of penalty for
breach of contract on the "new" account. Ugh!

Finally, I called the t-mobile store up at the mall. They told me they
can't get me the samsung at that price, but there are a couple of
other flip phones they can hook me up with for free.

Why does everything have to be so darn confusing!?!?
F. W. STORM - 18 Nov 2004 00:37 GMT
If you're in South Jersey, I can get the phone for you at that price from a
company store.
Totally legitimate.
Nothing shady.
I know a company store that will match T-Mobile.com prices.
Of course, you must also be totally honest with them.

Storm

>>>I noticed on the Tmobile site that you can get a free samsung e105
>>>flip phone if you sign up for a new account. I'm wondering if the same
[quoted text clipped - 25 lines]
>
> Why does everything have to be so darn confusing!?!?
Daniel Cairns - 20 Nov 2004 02:47 GMT
Just added another family member to my plan. E105 sent to me at no charge.
Daniel

> I noticed on the Tmobile site that you can get a free samsung e105
> flip phone if you sign up for a new account. I'm wondering if the same
> offer is available when adding another line to my family plan? (I was
> going to send them an email and ask, but of course the freakin'
> tmobile site sits there for two minutes then times out every time I
> try to get past the first page. GRRR!)
 
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