No GPRS service in Wichita Falls,TX

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Jason Chapa - 28 Apr 2005 05:03 GMT

Help! T-Mobile has no GPRS service in Wichita Falls,TX. It started about 2
1/2 weeks ago being intermitten. Then 3 days ago (4/25), it went out
completely. Repeated calls to T-Mobile result in trouble tickets and
service requests that are closed, with "no problem found." Can anyone shed
any light as to how to get this fixed? I have a Blackberry that I use for
work, and it's ridiculous not getting any emails. And if this issue is not
resolved in a timely manner, how can I get out of my contract? Anyone
successfully done it?

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Cyrus Afzali - 28 Apr 2005 16:14 GMT

>Help! T-Mobile has no GPRS service in Wichita Falls,TX. It started about 2
>1/2 weeks ago being intermitten. Then 3 days ago (4/25), it went out
[quoted text clipped - 4 lines]
>resolved in a timely manner, how can I get out of my contract? Anyone
>successfully done it?

Jason, has it literally been the whole town or just areas you're in?
If you can give them ZIP codes or addresses when you call, it greatly
helps them isolate the issue.

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Jason Chapa - 29 Apr 2005 02:03 GMT

I give specific streets and intersections everytime I call. I thought it
may be the whole town, but I realized it may be just towers near my house
and where I work.

>>Help! T-Mobile has no GPRS service in Wichita Falls,TX. It started about
>>2
[quoted text clipped - 11 lines]
> If you can give them ZIP codes or addresses when you call, it greatly
> helps them isolate the issue.

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