new phone pricing as an existing customer?

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mvl_groups_user@yahoo.com - 20 Jun 2005 12:37 GMT

How much does T-mobile charge for phone upgrades for existing
customers?

Are they the same prices on the web site for new customers without the
"web-only" or "instant" rebates?

How often can you buy a phone at those increased prices? Do you have
to wait for contract expiration or can you buy them any time?

Does T-mobile charge any other "phone upgrade" or "activation" fees on
top of those prices?

-MVL

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Cyrus Afzali - 20 Jun 2005 13:02 GMT

>How much does T-mobile charge for phone upgrades for existing
>customers?

If your account is in good standing, you can usually get them for the
same price as a new subscriber if you're willing to extend your
contract or go under a new contract if currently out.

>How often can you buy a phone at those increased prices? Do you have
>to wait for contract expiration or can you buy them any time?

You don't have to wait for expiration, but there's a limit on how
often you can upgrade, depending on your account standing, etc.

>Does T-mobile charge any other "phone upgrade" or "activation" fees on
>top of those prices?

No.

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mvl_groups_user@yahoo.com - 20 Jun 2005 17:05 GMT

I was concerned about the comments on the thread:

"How long do I have to CANCEL Tmobile before getting NEW services &
Phone(s)"

Cyrus mentions "good standing" and "usually". The people in the other
thread can't seem to get the discounts. What are the pitfalls to avoid
so I can continue to qualify for the new-user price on a phone?

Is it a regional or vendor-by-vendor policy?

-MVL

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danny burstein - 20 Jun 2005 17:14 GMT

>I was concerned about the comments on the thread:

>"How long do I have to CANCEL Tmobile before getting NEW services &
>Phone(s)"

>Cyrus mentions "good standing" and "usually". The people in the other
>thread can't seem to get the discounts. What are the pitfalls to avoid
>so I can continue to qualify for the new-user price on a phone?

In my own experience about six months ago, I was offerred new
account/phone pricing when re-upping m y contract. I said I
was quite happy with my phone and asked if I could get any
other incentives.

They gave me a month (the sixth...) "free". And sure enough,
when I got my recent bill, it was for the (roughly) $10 in
taxes and fees and the USF stuff rather than the usual $50.

(The taxes and fees proably should have been less, but that's
an accounting headache no one should suffer through).

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_____________________________________________________
Knowledge may be power, but communications is the key
dannyb@panix.com
[to foil spammers, my address has been double rot-13 encoded]

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Kevbert - 21 Jun 2005 15:36 GMT

danny burstein Wrote:

> In 1119283521.424812.165880@f14g2000cwb.googlegroups.co
> -
[quoted text clipped - 24 lines]
> dannyb@panix.com
> [to foil spammers, my address has been double rot-13 encoded]

Hi,
In the UK, you can inform the network provider that you wish to en
your contract within one month of the end of the contract. Th
contract normally is 12 to 18 months. I recently suggested to Vodafon
that I could get a new phone cheaper from one of their competitors wit
a new 12 month contract and that the monthly rate was less. They aske
nme where I'd seen this and I told them it was online with O2. The
then checked this and then said that they could beat that and chucke
in a few extras.
The moral of the tale is that you should threaten to move your custo
elsewhere, if the network supplier can't give you a good deal.
Regards
Kevbert

--
Kevbert

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Cyrus Afzali - 20 Jun 2005 21:04 GMT

>I was concerned about the comments on the thread:
>
>"How long do I have to CANCEL Tmobile before getting NEW services &
>Phone(s)"

Canceling service and reupping to get heavily discounted phones won't
work like you're describing. It varies by carrier, but all have
policies that prohibit you from getting new subscriber discounts for a
period after you've been a subscriber and canceled.

With TM, you'll get the same discounts as a new customer if you pay
your bills on time. But there's a limit to how often they'll let you
upgrade and other factors that are dependent on your payment history
and your customer status.

>Is it a regional or vendor-by-vendor policy?

Carrier by carrier.

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^'^BatAttaK^'^ - 22 Jun 2005 03:04 GMT

>With TM, you'll get the same discounts as a new customer if you pay
>your bills on time. But there's a limit to how often they'll let you
>upgrade and other factors that are dependent on your payment history
>and your customer status.

Yep...and it is also heavily dependent on how much revenue you
generate. If you are paying your $19.99 every month then your
discount will not be as substantial as the person paying $79.99 per
month.

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