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Cellular Phone Forum / Providers / T-Mobile / July 2005

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V330 Data Cable & Software

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R. P. - 25 Jul 2005 23:15 GMT
Does anybody know a reliable online US source for data cable and
software for the Moto V330 phone? I found a few online vendors who
advertise it with Ver. 3 software for about $35 but none of them had
good enough customer feedback on the resellerratings.com Web site that
would encourage me to order from them.

If you're already using this software, I wonder what you can do with it.
Can you download the pics taken by the phone's camera to your PC? How
about uploading some mp3 files and listen to it on the phone?

Thanks,
Rudy
Corvus - 26 Jul 2005 03:49 GMT
> Does anybody know a reliable online US source for data cable and
> software for the Moto V330 phone? I found a few online vendors who
[quoted text clipped - 8 lines]
> Thanks,
> Rudy

Try Motorola.
R. P. - 26 Jul 2005 05:41 GMT
> Try Motorola.

I have, but that direct.motorola.com site only shows the goods without
any prices or how to actually place an order on them. Yet they do have a
"View cart" link!? This has to be dumbest web site to buy things from.
In any case, I think I found another site that looks reliable and
selling original Motorola accessories at a discount:
www.wirelessground.com. I'll place an order with them.

Rudy
Corvus - 26 Jul 2005 12:04 GMT
> > Try Motorola.
>
[quoted text clipped - 6 lines]
>
> Rudy

I bought Motorola Phone Tools with a bluetooth adaptor from a Cingular
store...also a USB cable.
R. P. - 28 Jul 2005 02:34 GMT
> I bought Motorola Phone Tools with a bluetooth adaptor from a Cingular
> store...also a USB cable.

The T-Mobile stores also carry a USB cable and some T-Mobile specific
software on a CD but from what I could get out of the feature
description on the Box, it is less capable than the one from Motorola.

BTW, I got around most of the menu entries on the phone and there are
several password settings under the Security menu. I can understand what
the SIM PIN and phone passwords are for, but there is also a SIM2 PIN
and a 6-digit Security Code.  What are those for?

Rudy
Corvus - 28 Jul 2005 22:46 GMT
> BTW, I got around most of the menu entries on the phone and there are
> several password settings under the Security menu. I can understand what
> the SIM PIN and phone passwords are for, but there is also a SIM2 PIN
> and a 6-digit Security Code.  What are those for?
>
> Rudy

Im no expert, but I think SIM2 is not supported by T-Mobile (used for
fixed dialling and whatnot) so is a moot point. The security code as
far as I know is needed to do master reset or master clear and can be
used to bypass the lock code if you forget it...if the phone is asking
you for the lock code, hit the menu button and it will change and ask
for the security code. Kinda silly to me but hey, thats motorola.
R. P. - 29 Jul 2005 03:01 GMT
> Im no expert, but I think SIM2 is not supported by T-Mobile (used for
> fixed dialling and whatnot) so is a moot point.

Actually in the V330 User Manual I stumbled into some brief mention of
the SIM2 PIN: it's supposed to be used where two-line SIMs are used, but
T-Mobile does not have that.  Frankly, I can't even imagine the
practicality of such phones, but maybe I just don't know any better.

> The security code as
> far as I know is needed to do master reset or master clear and can be
> used to bypass the lock code if you forget it...if the phone is asking
> you for the lock code, hit the menu button and it will change and ask
> for the security code. Kinda silly to me but hey, thats motorola.

It would be interesting though to hear the reasoning that went into that
design by Motorola.

Rudy
Corvus - 29 Jul 2005 13:00 GMT
> It would be interesting though to hear the reasoning that went into that
> design by Motorola.
>
> Rudy

The only thing I can think of would be if it was a company phone and
you gave the handset to one of your employees. They can set whatever
lock code they wanted, but you had control of the phones higher
functions, as it were. When you get the handset back, if you dont know
the current lock code, you could override it via the security code.
That or if you lent a phone to a friend or family member, but didnt
want them tinkering too much with the phone or if they got snotty and
gave it back to you locked and wont give you the code.
R. P. - 30 Jul 2005 05:15 GMT
> The only thing I can think of would be if it was a company phone and
> you gave the handset to one of your employees. They can set whatever
[quoted text clipped - 4 lines]
> want them tinkering too much with the phone or if they got snotty and
> gave it back to you locked and wont give you the code.

Or if the borrower changed the phone code, huh? Your explanation makes
perfect sense to me and with that in mind I think that those Motorola
engineers were thinking right after all.
That being said, the 6-digit security code can probably override the
phone password only. So what if the SIM PIN itself is changed or
forgotten?

Rudy
Corvus - 30 Jul 2005 05:41 GMT
My experience with the SIM PIN is that if you forget it you have 3 (on
some SIM's 10) chances to enter the correct PIN otherwise the SIM is
blocked. When that happens you have to call T-Mobile and get the PUK
(personal unblock key or some crap like that). CS will walk you through
how to enter that. You have 10 chances to enter the correct PUK or the
SIM is permanently disabled. Apparently these are safeguards to prevent
someone from randomly guessing your SIM PIN and PUK.

I dont know how that all works or how the PUK is generated, but I have
more than once blocked my SIM by entering wrongs PINs and when I have
gotten the PUK, they have not been the same. Go figure.
R. P. - 31 Jul 2005 00:09 GMT
> My experience with the SIM PIN is that if you forget it you have 3 (on
> some SIM's 10) chances to enter the correct PIN otherwise the SIM is
[quoted text clipped - 5 lines]
> prevent
> someone from randomly guessing your SIM PIN and PUK.

Makes sense.

> I dont know how that all works or how the PUK is generated, but I have
> more than once blocked my SIM by entering wrongs PINs and when I have
> gotten the PUK, they have not been the same. Go figure.

Actually I was expecting that, frankly. Otherwise you might not need
T-Mobile anymore. ;-)
But seriously, good security policy requires that once a password is
shared it should not be reusable. I use a password generating "smart
card" from my company with exactly that kind of security to log into my
company's network from home. This way if some hacker sniffs out my
password I just used won't be able to use it to hack into my company's
network.
Such cards generate a new password at every request and somehow the
network on the other end "knows" that it's previously unused but legal
one.

Rudy
Mike S. - 29 Jul 2005 01:53 GMT
>> I bought Motorola Phone Tools with a bluetooth adaptor from a Cingular
>> store...also a USB cable.
[quoted text clipped - 7 lines]
>the SIM PIN and phone passwords are for, but there is also a SIM2 PIN
>and a 6-digit Security Code.  What are those for?

In most phones: control of fixed dialing restrictions.
R. P. - 30 Jul 2005 05:14 GMT
> I bought Motorola Phone Tools with a bluetooth adaptor from a Cingular
> store...also a USB cable.

At last I received the Phone Tools Ver. 3 today and installed it right
away, only to find out that the software would not recognize my V330
after I connected the USB cable. It was going in circles, asking me to
connect a new phone to the cable, then it went through some probing
without being able to recognize my phone. Fortunately enough of the s/w
was functional to be able to do live update from the Web which went
smoothly and after a reboot my phone was finally recognized and
everything seemed to work fine.  I guess the V330 model was not out yet
when the CDs were burned.

I didn't have enough time with it to really get the hang of it but I was
able to upload an mp3 song into my phone without any reading of the
manual. The song also plays pretty well on the phone, despite the rather
lame speaker. BTW, is there any way to play the songs through the
phone's ear holes instead of the speaker?  Maybe I need a bit more
exploration on this phone, I guess.

This wirelessground.com vendor seems to be really good and reliable
besides being also quite inexpensive. It doesn't even charge for
shipping for orders over $50. That's not hard criteria to meet.

Rudy
Corvus - 30 Jul 2005 05:35 GMT
Ya, I had alot of issues with phone tools until I did the update as
well. I have had better luck connecting via the usb cable than the
bluetooth adapter (I have both).

If you do decide to use the bluetooth adapter, download the BT driver
fix from BVRP, otherwise you will have problems (assuming you are using
XP, service pack 2).

I dont know about your mp3 question, I only make mp3 ringtones, but you
can transfer pictures from your phone to your PC, which beats paying
messaging charges through T-Mobile.
R. P. - 31 Jul 2005 00:33 GMT
> Ya, I had alot of issues with phone tools until I did the update as
> well. I have had better luck connecting via the usb cable than the
[quoted text clipped - 4 lines]
> using
> XP, service pack 2).

Yes, I noticed some info about a new BT driver download for XP SvPk 2
which indeed I am running, too, but I am not planning to add BT
capability to my phone right now. Those BT earpieces often cost more
than the subsidized phone and I mostly use my phone for outgoing calls,
having the Basic Plan right now.

> I dont know about your mp3 question, I only make mp3 ringtones, but
> you
> can transfer pictures from your phone to your PC, which beats paying
> messaging charges through T-Mobile.

The only way I know to NOT play the songs through the speaker is by
plugging in the ear piece jack.  BTW, I noticed on the Motorola site an
ad for the Delux version of the Phone Tools but I did not take the time
to find out what it had that the standard version did not. Do you know
yourself?

What I wish most right now is a phone formware that is upgradable from
the net, so maybe a new version would allow persistent saving of the
shortcuts. Frankly, I don't even know how to invoke those short cuts
though. You get, say, a shortcut of +7 assigned to some menu item, but
what does that + really mean? I am too new to cell phones to know this
and the poor Motorola manual does not go into that kind of detail. If I
press the key 7 the phone calls my 7th phone book entry, so that must
not be it.  Can you help me with this?

Rudy
Kenwood - 26 Jul 2005 20:16 GMT
> Does anybody know a reliable online US source for data cable and
> software for the Moto V330 phone? I found a few online vendors who
[quoted text clipped - 8 lines]
> Thanks,
> Rudy

On that point, Will the accessories for the V300 work with the V330?

Thanks
Corvus - 27 Jul 2005 04:32 GMT
> On that point, Will the accessories for the V300 work with the V330?
>
> Thanks

The USB cable I got originally for my V60 worked for the V300 and V600.
>From my point of view, if it fits, it will work.
 
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