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Cellular Phone Forum / Providers / T-Mobile / January 2006Grandfathered International Roaming
It looks T-Mobile has fixed their web site so that you can look up grandfathered international roaming rates again. See: http://www.t-mobile.com/international/roamOverview.asp Now when I enter my phone number and hit GO, it tells me that I'm not configured for international roaming. Is anyone out there who still has the old international roaming rates able to pull up rates? I'm trying to figure out if the web site is still screwed up or if they deleted my old rates. Thanks,  SignatureMike Schumann Grandfathered rates show for my number, and they are **substantially** more attractive than the current roaming rates. > It looks T-Mobile has fixed their web site so that you can look up > grandfathered international roaming rates again. See: [quoted text clipped - 9 lines] > > Thanks, Works fine for me, too. Signature\/ L /\ D Grandfathered rates show for my number, and they are **substantially** more attractive than the current roaming rates. Mike Schumann wrote: > It looks T-Mobile has fixed their web site so that you can look up > grandfathered international roaming rates again. See: [quoted text clipped - 10 lines] > > Thanks, When was the last time you changed your rate plan? Did you have a problem keeping your old international roaming rates? Mike Schumann > Works fine for me, too. > [quoted text clipped - 17 lines] >> >> Thanks, I changed my plan within the last two months, while that page with the rates did not work. It's a story in its own right. I was on the $39.99 plan with 600 minutes and decided to upgrade to the $49.99 plan with 1500 minutes. When I was talking to them, I specifically asked to put a comment on the account that I had the old International Roam feature as of that date, because I knew from past experience I would have to call back later and talk to a supervisor to get it back. However, before that happened, I realized that I had lost T-Zones. (I had the old $2.99 add-on plan that let me both browse WAP sites and use the phone as an EDGE modem to access the Internet in general.) So, I called back and was told that the new plan I had chosen was a promotional plan. The T-Zones add-on plan was also a promotional one, and it's impossible to use more than one promotional rate at a time, so T-Zones was taken off automatically. Not only that, by the T-Zones plan included 300 SMS and 30 MMS messages, which I also lost, and they charged me for every message I had sent or received since the beginning of the billing cycle. Not to mention that I also lost 50 free incoming SMS messages that were included with the $39.99 plan. So, get more my a.s! I politely told them that I wanted to revert back to the way things were before I ever called them. Fortunately, they were able to do that fairly easily, and so I got back my $39.99 plan with 600 minutes and 50 incoming SMS, as well as my treasured $2.99 T-Zones add-on plan with unlimited WAP and Internet, plus 300 any SMS, plus 30 MMS. (They seem to count only incoming MMS, while outgoing ones appear to be free.) Surprisingly, I never lost the International Roam feature during the entire debacle... Signature\/ L /\ D When was the last time you changed your rate plan? Did you have a problem keeping your old international roaming rates? Mike Schumann > Works fine for me, too. > [quoted text clipped - 17 lines] >> >> Thanks, You are one lucky guy. The problem I'm running into is that 90% of the people at T-Mobile you talk to now don't even know what the grandfathered international roaming plan is. I'm going to fight like hell to get mine back! Mike Schumann mike@traditions.com >I changed my plan within the last two months, while that page with the >rates [quoted text clipped - 57 lines] >>> >>> Thanks, > When was the last time you changed your rate plan? Did you have a problem > keeping your old international roaming rates? I'm still hanging onto my c. 1997 DigiPH PCS rate plan because T-Mobile told me that I could not change the plan and keep my g'fathered roaming. I know some people have managed this but I was told I couldn't, so I haven't tried. SignatureDonald R. Newcomb DRNewcomb (at) attglobal (dot) net When was the last time you upgraded your rate plan? Did you have any hassles keeping your old international roaming plan? Mike Schumann > Grandfathered rates show for my number, and they are **substantially** > more attractive than the current roaming rates. [quoted text clipped - 12 lines] >> >> Thanks, Added unlimited internet to my mobile within the last six months, but specifically had the grandfathered rate discussion. Agent knew exactly what I was talking about. Still in effect. >When was the last time you upgraded your rate plan? Did you have any >hassles keeping your old international roaming plan? [quoted text clipped - 21 lines] >>> >>>Thanks, |
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