Insurance on Sidekick bought from dealer rather then a store

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tdmailbox@yahoo.com - 02 Apr 2007 15:48 GMT

Someone told me that tmobile will not insure sidekicks bought from
dealers rather than a tmobile store.

Is that true? My buddy tried to get insurance on his sidekick and
they said he couldnt add it because he didnt buy it from a tmobile
store.

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dafydd - 03 Apr 2007 13:03 GMT

Well it may be that the policy has changed, but as of May of last
year, while I worked in customer care with t-mo, as long as you
purchased the phone from one of their authorized dealers, and not thru
a 3rd party, such as a friend, ebay, etc. you could add the
insurance. It is important to understand however, that the policy set
forth in regard to handset insurance, is set by the insurance
provider, not t-mobile, and is subject to change.

On Apr 2, 9:48 am, tdmail...@yahoo.com wrote:

> Someone told me that tmobile will not insure sidekicks bought from
> dealers rather than a tmobile store.
>
> Is that true? My buddy tried to get insurance on his sidekick and
> they said he couldnt add it because he didnt buy it from a tmobile
> store.

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Evan Platt - 04 Apr 2007 02:55 GMT

>Someone told me that tmobile will not insure sidekicks bought from
>dealers rather than a tmobile store.
>
>Is that true? My buddy tried to get insurance on his sidekick and
>they said he couldnt add it because he didnt buy it from a tmobile
>store.

If they means tmobile, and TMobile says they won't insure it, call
again. Speak to a second person. If the second person says no, ,then
it looks like the answer is no.

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