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Cellular Phone Forum / Providers / T-Mobile / June 2003T-Mobile minutes?
Hi, Before I call and ask, how lenient and generous is T-Mobile when it comes to asking for additional bonus minutes to throw you to get me by until my current period ends on 7/7? I have 600 whenever minutes per month, but due to family/work issues I used it much more this month and am currently have only 40 whenever minutes remaining. Has anyone called and just asked them straight up if they'll give out additional minutes to get you by for the next week? Thanks for any help. >Hi, > [quoted text clipped - 5 lines] >straight up if they'll give out additional minutes to get you by for the >next week? You could change plans until the end of the bill cycle and then go back to your original plan. Although they make you extend your contract if the new plan is a "promotion". RDT  Signature"We will not tire, we will not falter, and we will not fail" ---President George W. Bush, September 20, 2001 >>Hi, >> [quoted text clipped - 9 lines] >back to your original plan. Although they make you extend your contract >if the new plan is a "promotion". Generally T-Mobile will not put you into a new plan in mid billing cycle. The only way they'll do a transfer is if you change your plan to something more or less equivalent to what you now have. They generally will no prorate. - - - - - - - - - - - - - - - - - - - - - - - - - - Replies are seldom read. Please reply in the group > Generally T-Mobile will not put you into a new plan in mid billing > cycle. The only way they'll do a transfer is if you change your plan > to something more or less equivalent to what you now have. They > generally will no prorate. When I asked a while back, they said they could prorate and switch mid cycle, but only when people request it. Keep in mind that prorating mid cycle can screw things up and cost you money. e.g.: You are 1/2 way through your month, and already used 900 out of 1000 included minutes. If you prorate at that day, your included minutes drop to 500 for the first half of the month, and you used 900, so you end up paying over-use. They need to figure a better way to work it out for people. Actually, they don't really need to figure out a better way. It would be nice, but they are in business to make money. If they allowed customers to change their plans at will based on their usage, they probably wouldn't make money. My guess is that they formulate their plans based on profitability and average customer demand. They know that if you consistently use more than 600 minutes, say, but less than 1000, you will either pay for your overage, or upgrade to a higher plan, but not use all your minutes. That way, they have profitability built in. I think that you will find that most providers have similar policies regarding proration with mid month plan changes, because it is the most profitable way to operate. > > Generally T-Mobile will not put you into a new plan in mid billing > > cycle. The only way they'll do a transfer is if you change your plan [quoted text clipped - 16 lines] > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.493 / Virus Database: 292 - Release Date: 6/25/2003 > your minutes. That way, they have profitability built in. I think that > you will find that most providers have similar policies regarding > proration with mid month plan changes, because it is the most profitable > way to operate. Yep, that and the billing nightmare when doing plan changes in the middle of a billing cycle. Getting back to the original topic: I've never asked them straight up if they'd give me bonus minutes, although I've had some for at least a year for one thing or another. They're not as generous with it (they have specific guidelines now as to when and how much should be given) as before. Not their fault though, just T-Mobile trying to save some money. Personally, I don't mind -- that way they can focus on their network :). Tmobile does NOT prorate minutes if plans are changed in middle of month, or started in middle of month... The charge for the price plan is prorated, but if as the previous example was given were on a 1000 Get More NW plan, and had cause to change to say Family plan, youd have full 1K up until switch made, and full 800 minutes for Family afer changed, until end of billing cycle... It is harder to change price plan in middle of cycle, mostly due to some folks who would abuse this... call in in middle of month, change plan, then next month do samew thing just before minutes used up... Now Tmobile is much stricter about this... > > Generally T-Mobile will not put you into a new plan in mid billing > > cycle. The only way they'll do a transfer is if you change your plan [quoted text clipped - 16 lines] > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.493 / Virus Database: 292 - Release Date: 6/25/2003 >Has anyone called and just asked them >straight up if they'll give out additional minutes to get you by for the >next week? You're kidding right? Sometimes comedy is difficult to decipher in the written word. -- John S. e-mail responses to - john at kiana dot net Errrrr, no I'm not kidding. Been a Voicestream....check that....T-Mobile customer since 2000 and they used to do this. I'd ask for some extra minutes to get me through for another week and they'd throw me 50-100 minutes. But I haven't done this for a year or so, that's why I asked. Don't be a prick. It's a legitimate question. > >Has anyone called and just asked them > >straight up if they'll give out additional minutes to get you by for the [quoted text clipped - 7 lines] > John S. > e-mail responses to - john at kiana dot net >>Has anyone called and just asked them >>straight up if they'll give out additional minutes to get you by for the >>next week? >You're kidding right? >Sometimes comedy is difficult to decipher in the written word. He's serious. RDT Signature"We will not tire, we will not falter, and we will not fail" ---President George W. Bush, September 20, 2001 > >Has anyone called and just asked them > >straight up if they'll give out additional minutes to get you by for the > >next week? > > You're kidding right? Probably not. Sprint has done such things as problem resolutions (my service was down yesterday, the calls kept cutting out, etc -- "OK, how about 100 free minutes?"). Other Sprint customers have reported overage credits listed as "courtesy minutes" when they went over their limit by a few minutes and didn't even ask for it. No reason why it would be so odd to ask if T-Mobile would do such things by request. Don't be so negative all the time. It's possible. ATTWS has been known to search for bonus minute "promotions" they will just add to your calling plan for the asking. I managed to compound an account with 3 bonus promotions at one point that added an additional 250 minutes to the base 400 minute plan, just by asking. In many cases, the promotions lasted a year or some such, so you had to keep an eye on exactly what was in effect at a given time, but it never cost me an extra cent.... -Jon > Hi, > [quoted text clipped - 7 lines] > > Thanks for any help. T-Mobile is very generous about giving bonus minutes, they recently and in the past given me about 450 Bonus (3 seperate times). I also have the 600 Whenever Minutes plan, National plan with no roaming. JG Check out this new T-Mobile USA Group and become a member. http://groups.msn.com/TMobileUSA |
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