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Cellular Phone Forum / Providers / T-Mobile / October 2003

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3650 and INTERNET

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OneSolution - 23 Oct 2003 23:23 GMT
I have a Nokia 3650 and I like using both the TIPIC Messenger and the Agile
messenger software.  However, both stopped connecting sometime last week or
before that.  I was led to believe that this was due to restrictions on
T-Zone that were never enforced until that time, and those restrictions
included certain ports required by the messenger software.

AAAAAnyyhow, long story short, I added the 19.95 INTERNET plan to my account
and they say they have provisioned it.  However, the messengers still don't
work, though WAP still does work.  So what am I to do to make it work?

Thanks,
Santosh
PDA Man - 24 Oct 2003 02:34 GMT
I believe you may very well be the victim of the MSN messenger 3rd Party
software cutoff (Im assuming when you say messenger, you are refferring to
MSN Messenger, If Not disregard) just about every 3rd party MSN Messenger
Program ceased to operate on the 15th of October. If the Software/Portal
Vendor didnt work it out with MSN, your off till they do, or maybe never.
Everyone had plenty of warning, some of the 3rd party people probably just
didnt have the kinda money they wanted.
If you wanna know more, do a Google search, its everywhere.

> I have a Nokia 3650 and I like using both the TIPIC Messenger and the Agile
> messenger software.  However, both stopped connecting sometime last week or
[quoted text clipped - 8 lines]
> Thanks,
> Santosh
PDA Man - 26 Oct 2003 00:14 GMT
In follow up, I checked into TIPIC and it is a jabber Based program that
uses the MSN Messenger protocol as well as AIM, YAHOO and ICQ. If you were
primarily useing it for the MSN Messenger (and Yahoo) portion, my above
posting is correct. Most jabber baseed 3rd party servers have been cutoff,
and many will not be fuinancially secure enough, if any finnaces, to "make
the deal" with MSN over this. Sorry

> I believe you may very well be the victim of the MSN messenger 3rd Party
> software cutoff (Im assuming when you say messenger, you are refferring to
[quoted text clipped - 21 lines]
> > Thanks,
> > Santosh
OneSolution - 26 Oct 2003 01:59 GMT
Check it out, right.  If T-Mo Internet were working, then TIPIC messenger
would connect to the TIPIC server atleast.  So if won't connect to MSN, but
that connection is through the TIPIC server.

My TIPIC messenger won't connect to the TIPIC server ... period.  So in my
mind, that means that the connection ain't workin ...

tell me I'm right ... :)

> In follow up, I checked into TIPIC and it is a jabber Based program that
> uses the MSN Messenger protocol as well as AIM, YAHOO and ICQ. If you were
[quoted text clipped - 28 lines]
> > > Thanks,
> > > Santosh
PDA Man - 26 Oct 2003 09:39 GMT
Check this out. I'm not overly concerned if your right or wrong. I'm telling
you the facts and trying to help you with your problem. And the facts are
that 90% of the Jabber based / 3rd Party servers are offline with MSN
Messenger as of the 15th. coincidently when your phone stopped connecting.
(Yahoo did it week or 2 earlier) Maybe they took their server offline to do
an upgrade. I use IMOV the Jabber WIN CE client, I do not connect. I use
Ruskin MSN Messenger Force on my Palms Minstrel V, Cannot Connect. But I'll
tell you this. Your phone isnt working on 2 different services that use MSN
Messenger and nobody has fixed it. Tell me I'm right :) And by the way,
regardless of whose right, or whose wrong, even if you do connect, you wont
be talking to anyone on MSN Messenger or Yahoo..
And by the way, when you ask for help, and someone attempts to help, don't
be a condescending Ahole. Next time you'll be looking at a blank thread.
Tell Me I'm Right :)

> Check it out, right.  If T-Mo Internet were working, then TIPIC messenger
> would connect to the TIPIC server atleast.  So if won't connect to MSN, but
[quoted text clipped - 44 lines]
> > > > Thanks,
> > > > Santosh
OneSolution - 26 Oct 2003 20:44 GMT
Chill.  I wasn't condescending.  I'm sorry you felt that way.

In fact, what I'm trying to figure out isn't about the Jabber based
restrictions that you have made quite clear.  Rather, I'm trying to figure
out if my service has been incorrectly provisioned.

It would make sense that regardless of what MSN or Yahoo has done to
restrict access, it wouldn't influence the actual connection.  More to the
point, if you take AgileMessenger, it seems to connect directly to MSN and
Yahoo, and in that case, it would not get any connection due to the
restriction.

In the case of Tipic, it connects to the TIPIC server.  This means that I
should still be able to reach their server and then see that MSN and Yahoo
are no longer allowed.

SO ... if my T-Mobile INTERNET has been provisioned correctly, then I should
be able to see this evidence.  However, this is not the case.  Wouldn't you
agree that at this point, it has little to do with the restrictions that MSN
and Yahoo may have placed on their system, and more to do with the actual
T-Mobile connection and whether it's really doing any connecting at all?
Certainly there must be a clear way to check that it is working in the first
place.

That's all.  Oh, and get a check on yourself, it ain't cool.

Thanks a bunch.

Santosh

> Check this out. I'm not overly concerned if your right or wrong. I'm telling
> you the facts and trying to help you with your problem. And the facts are
[quoted text clipped - 69 lines]
> > > > > Thanks,
> > > > > Santosh
gopi - 24 Oct 2003 02:47 GMT
> I have a Nokia 3650 and I like using both the TIPIC Messenger and the Agile
> messenger software.  However, both stopped connecting sometime last week or
[quoted text clipped - 5 lines]
> and they say they have provisioned it.  However, the messengers still don't
> work, though WAP still does work.  So what am I to do to make it work?

Have you configured your phone with the GPRS APN
"internet2.voicestream.com" (or internet3.voicestream.com if you asked
for VPN access)? When you get the $19.95 plan, what you get is the
ability to use that APN in addition to wap.voicestream.com.
OneSolution - 27 Oct 2003 01:07 GMT
Yea, well, I tried but it didn't like it.

> > I have a Nokia 3650 and I like using both the TIPIC Messenger and the Agile
> > messenger software.  However, both stopped connecting sometime last week or
[quoted text clipped - 10 lines]
> for VPN access)? When you get the $19.95 plan, what you get is the
> ability to use that APN in addition to wap.voicestream.com.
ef - 24 Oct 2003 03:30 GMT
change APN like this, and the rest of wap are same
T-Zones: wap.voicestream.com
T-Mobile Internet: internet2.voicestream.com

in addition, I am using T-Mobile Internet, T-Zones included

>I have a Nokia 3650 and I like using both the TIPIC Messenger and the Agile
>messenger software.  However, both stopped connecting sometime last week or
[quoted text clipped - 8 lines]
>Thanks,
>Santosh
Wayne - 25 Oct 2003 01:10 GMT
Santosh,

easiest thing to do is to go to the NokiaUSA web site and send yourself
a configuration SMS from their support page - this should solve your
networking problems

Wayne

> I have a Nokia 3650 and I like using both the TIPIC Messenger and the Agile
> messenger software.  However, both stopped connecting sometime last week or
[quoted text clipped - 8 lines]
> Thanks,
> Santosh
OneSolution - 27 Oct 2003 01:07 GMT
Thanks, I did this.  Seems that the config is correct.  So in spite of this,
it doesn't seem to work.  Interestingly enough, my account has both T-Zones
unlimited AND T-Zones INTERNET on it, even though I'd asked for only one.  I
wonder if this is causing problems.

> Santosh,
>
[quoted text clipped - 16 lines]
> > Thanks,
> > Santosh
gopi - 27 Oct 2003 19:38 GMT
> > easiest thing to do is to go to the NokiaUSA web site and send yourself
> > a configuration SMS from their support page - this should solve your
[quoted text clipped - 3 lines]
> unlimited AND T-Zones INTERNET on it, even though I'd asked for only one.  I
> wonder if this is causing problems.

I haven't checked Nokia's web site, but it wouldn't surprise me if
they configure your phone for WAP rather than for the extra data
support you need.

When you have the $20/month plan, they always give you access to the
APN wap.voicestream.com as well. Being able to use that APN shouldn't
cause any problems. I'm not familiar with the 3650's menus, but I know
with my SonyEricsson P800, if I change GPRS to
internet3.voicestream.com I can do SSH, FTP, and everything else.

gopi.
OneSolution - 28 Oct 2003 03:34 GMT
Right.  That's what I want to do.  However, my Nokia has a pre-programmed
username and password that seems to work with wap.voicestream.com, while
internet2.voicestream.com rejects it.  I know this because I tried.
However, I don't know what username and password to use for internet2 or
internet3.

> > > easiest thing to do is to go to the NokiaUSA web site and send yourself
> > > a configuration SMS from their support page - this should solve your
[quoted text clipped - 15 lines]
>
> gopi.
gopi - 29 Oct 2003 22:17 GMT
> Right.  That's what I want to do.  However, my Nokia has a pre-programmed
> username and password that seems to work with wap.voicestream.com, while
> internet2.voicestream.com rejects it.  I know this because I tried.
> However, I don't know what username and password to use for internet2 or
> internet3.

There are no usernames or passwords needed with the T-Mobile network
and internet2 or internet3. What happens when it "rejects it"? I
presume you're sure your T-Mobile account is set up properly? You
might want to talk to customer service and see if they can help.
OneSolution - 29 Oct 2003 22:23 GMT
Well, that's the part ... CS told me that I have both TZones unlimited AND
T-Mobile INTERNET.

So I went and cancelled it all and have only TZones unlimited now.  I
couldn't waste any more time.  Perhaps when I upgrade my phone to something
that does more cool stuff.

> > Right.  That's what I want to do.  However, my Nokia has a pre-programmed
> > username and password that seems to work with wap.voicestream.com, while
[quoted text clipped - 6 lines]
> presume you're sure your T-Mobile account is set up properly? You
> might want to talk to customer service and see if they can help.
 
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