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Cellular Phone Forum / Providers / T-Mobile / February 2007T-mobile web access gone?
I've been able to browse the internet on my SDA with no problem having just the T-mobile Web Access plan (the old T-zones). Today, I can't. I'm getting 502 errors. Called 611 and they said basically said we can't help you. You shouldn't have been able to do what you were doing without a data plan. Anyone else having problems?  SignatureSven Golly Yah sure by gosh by yumpin' yiminy Trolling as usual Change the "_" to "." to reply by email > I've been able to browse the internet on my SDA with no problem having > just the T-mobile Web Access plan (the old T-zones). Today, I can't. I'm [quoted text clipped - 3 lines] > > Anyone else having problems? No problem here in NYC on my Treo with the ($5.99/mo.) plan. It *is* a little confusing in the terminology, though. The T-Mo web site calls the plan T-Zones (still) but on my product page it's listed as T-MobileWeb, which is what I thought they changed it to a while back.) Whatever it's called, it's still working for me... heck, I'm paying for it so it better! :-) SignatureJoey DoWop Dee Remember: It is To Laugh > No problem here in NYC on my Treo with the ($5.99/mo.) plan. Yeah, that's the one I have. The tech support person was telling me "you can't do that with the SDA". Well, I've been doing it for the past three months and all of a sudden it just doesn't work. I keep getting "502" errors. > Whatever it's called, it's still working for me... heck, I'm paying > for it so it better! :-) SignatureSven Golly Yah sure by gosh by yumpin' yiminy Trolling as usual Change the "_" to "." to reply by email >> No problem here in NYC on my Treo with the ($5.99/mo.) plan. > > Yeah, that's the one I have. The tech support person was telling me "you > can't do that with the SDA". Well, I've been doing it for the past three > months and all of a sudden it just doesn't work. I keep getting "502" > errors. I hate to say this, but it looks like the techie is right. Oddly, when my first Treo went south I didn't want to spring for another Treo (T-Mo stopped offering them, so I would have had to spend about $600+ for an unlocked one or trust one from eBay) T-Mobile offered me the SDA as "the closest thing to the Treo." I had the $19.99 full Internet plan then. I didn't like the SDA, so I switched to a Blackberry, didn't like that, and ended up getting a Treo 680 at *only* $400 <cough> and dropping the $19.99 plan in favor of the $5.99 because the Treo works fine on the $5.99 plan for the kind of web access I need, and more important, checking email on the road. Really weird that the SDA worked for you for three months... that kind of shows it has the ability, doesn't it. The T-Mo web site does *not* show it as a Tzones capable phone though. SignatureJoey DoWop Dee Remember: It is To Laugh > Really weird that the SDA worked for you for three months... that kind > of shows it has the ability, doesn't it. The T-Mo web site does *not* > show it as a Tzones capable phone though. I'll have to check out my Samsung E315 to see if it's offline from T- zones too. SignatureSven Golly Yah sure by gosh by yumpin' yiminy Trolling as usual Change the "_" to "." to reply by email > I'll have to check out my Samsung E315 to see if it's offline from T- > zones too. T-Zones is back up and running on my phone again. Also, the T-mobile configurator DOES include the SDA as a T-Zones phone. But the config is manual. So I've saved that web page in case tech support wants to delete my T-Zones. :-) Configure Your Device Want to browse Web sites, check the weather, and get directions on your phone? Use this tool to set up Internet access on your phone using t- zones and T-MobileWeb. You can then further configure your device using My T-Mobile to take advantage of all the additional features that t- zones provides. Configure Your Phone Setting up the handset 1. On the handset, press Start. 2. Scroll to Settings and press the Joystick. 3. Scroll to Connections and press the Joystick. 4. Scroll to GPRS and press the Joystick. 5. Press Menu. 6. Scroll to Add and press the Joystick. 7. Scroll to Description and enter T-Zones 8. Scroll to Connects to and scroll horizontally to WAP Network. 9. Scroll to Access point and enter wap.voicestream.com 10. Scroll to User name and enter . Otherwise leave this field blank. 11. Scroll to Password and enter . Otherwise leave this field blank. 12. Press Done twice. 13. Press Menu. 14. Scroll to Advanced and press the Joystick. 15. Scroll to WAP connection and scroll horizontally to T-Zones 16. Press Done. 17. Press the red End Call button. 18. Press Start. 19. Scroll to Internet Explorer and press the Joystick. 20. Press Menu. 21. Scroll to Tools, scroll to Options and press the Joystick. 22. Scroll to Connections and press the Joystick. 23. Scroll to Select network: and scroll horizontally to WAP Network. 24. Press Done. 25. Press the red End Call button to return to the main screen. The new WAP profile is now configured and ready for use. More Configurations Available The T-Mobile SDA can also be configured for the following services. If you would like to automatically configure your phone for these services, select from the choices below. Configure my T-Mobile SDA for | picture messaging | use as a modem | SignatureSven Golly Yah sure by gosh by yumpin' yiminy Trolling as usual Change the "_" to "." to reply by email > No problem here in NYC on my Treo with the ($5.99/mo.) plan. I finally got hold of someone at TM who knew what they were doing. Appears there is a system-wide issue with T-zones causing 502 errors and problems with email access. It is hitting some areas of the country harder than others. They have no time schedule for a fix but they're talking days. Not hours. SignatureSven Golly Yah sure by gosh by yumpin' yiminy Trolling as usual Change the "_" to "." to reply by email >> No problem here in NYC on my Treo with the ($5.99/mo.) plan. > [quoted text clipped - 5 lines] > They have no time schedule for a fix but they're talking days. Not > hours. Well I'm glad to hear that, and it makes sense, since it was working initially. Still no prob here, though. Hope they'll fix it soon. SignatureJoey DoWop Dee Remember: It is To Laugh |
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