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Cellular Phone Forum / Providers / T-Mobile / April 2007

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Why was MDA discontinued?

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Poohba - 19 Apr 2007 05:20 GMT
Does anyone know exactly why the MDA was discontinued in the US?  I have
been having problems with mine for a LONG time.  Ever two months or so I
had to have it exchanged for one reason or another.  I suspect they just
got tired of all the returns.  I'm mad b/c now I have a scratch on the
screen and they won't exchange it w/o the $110 fee.  It isn't messing up
b/c of the scratch.  It was messing up before then.  I'm just curious as
to what actually made them discontinue selling them.
evadnikufesin - 19 Apr 2007 06:10 GMT
> Does anyone know exactly why the MDA was discontinued in the US?  I have
> been having problems with mine for a LONG time.  Ever two months or so I
[quoted text clipped - 3 lines]
> b/c of the scratch.  It was messing up before then.  I'm just curious as
> to what actually made them discontinue selling them.

A couple of reasons..

- The Dash has far outsold the MDA in it's brief time.
- The Blackberry 8800 is on it's way
- The MDA 2 is on it's way.

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Todd Allcock - 20 Apr 2007 19:34 GMT
> A couple of reasons..
>
> - The Dash has far outsold the MDA in it's brief time.

The Nokia 6030 has far outsold all smartphones, PDAs and Blackberries.
Why not discontinue them all using that logic!  ;-)

And while the Dash is a cute little phone, to paraphase Lloyd Bentson- I
knew the MDA, the MDA is a friend of mine, and the Dash, sir, is no MDA!
> - The Blackberry 8800 is on it's way

Different feature set- the MDA (or Dash) are preferable for syncing with
an Exchange server, while the BB is for those using BIS or BES.

> - The MDA 2 is on it's way.
Of your above reasons, only this one makes sense. While the MDA certainly
has a smallerintended market than either the Dash or BB, it's an
important one, and every other carrier has a touchscreen PPC Phone
(Cingular's 8525, Verizon and Sprint's 6700, etc.)
evadnikufesin - 20 Apr 2007 22:39 GMT
>> A couple of reasons..
>>
>> - The Dash has far outsold the MDA in it's brief time.
>
> The Nokia 6030 has far outsold all smartphones, PDAs and Blackberries.
> Why not discontinue them all using that logic!  ;-)

Flawed logic..  T-Mo considers the Smartphone business and the Phone
business as separate silos.

> And while the Dash is a cute little phone, to paraphase Lloyd Bentson- I
> knew the MDA, the MDA is a friend of mine, and the Dash, sir, is no MDA!

Meh.. whatever...

>> - The Blackberry 8800 is on it's way
>
> Different feature set- the MDA (or Dash) are preferable for syncing with
> an Exchange server, while the BB is for those using BIS or BES.

Your opinion.  I blackberry users who use the push system who look at me
with the Dash as if I have 3 heads and wonder why I didn't get a Blackberry.

>> - The MDA 2 is on it's way.
> Of your above reasons, only this one makes sense.

The others made sense.. you just don't *agree* with them.

> While the MDA certainly
> has a smallerintended market than either the Dash or BB, it's an
> important one, and every other carrier has a touchscreen PPC Phone
> (Cingular's 8525, Verizon and Sprint's 6700, etc.)

The touchscreen phones are problematic under heavy use.  If you don't
use screen protectors religiously you end up having a nonworking
screen..  Personally I can't stand them.  I used Palm devices for years
and just finally got fed up with using touch screens after I got a
Tungsten C.  As a side note - unfortunately the MDA 2 is using the same
processor as the MDA so it'll still be slower than the Dash...

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Todd Allcock - 21 Apr 2007 00:28 GMT
> Flawed logic..  T-Mo considers the Smartphone business and the Phone
> business as separate silos.

I know- hence the ";-)" at the end of the comment.


> >  the Dash, sir, is no MDA!
>
> Meh.. whatever...

Seriously, the Dash (and MS Smartphones in general) have no on-board
Office Document editing facilities, (at least until the WM6 update next
month,) no remote VPN client, no syncing with Outlook Notes and a smaller
selection of 3rd party software available than  PPC phones. Don't get me
wrong- the Dash is a great little phone, but it's really in a different
market than the MDA.  

> I blackberry users who use the push system who look at
> me with the Dash as if I have 3 heads and wonder why I didn't get a
> Blackberry.

Are you using BES on the Dash?  Or Exchange Push- again, different
devices for different uses.

> >> - The MDA 2 is on it's way.
> > Of your above reasons, only this one makes sense.
>
> The others made sense.. you just don't *agree* with them.

No, I'll stick with "they don't make sense" because if they did, there'd
be no MDA 2 coming out next month, since your explanations presuppose the
MDA is redundant either by the Dash or the BB.  It's not like T-Mo
discontinued the MDA then changed their minds and drug out a newer
version- HTC discontinued the Wizard, and T-Mo ran out before it's
replacement was available.  Period, end of story.

> The touchscreen phones are problematic under heavy use.  If you don't
> use screen protectors religiously you end up having a nonworking screen..

I've used PPCs "heavily" ever since there was such a thing, and while I
had my MDA replaced for a bad touchscreen, it's not because "touchscreens
are problematic," it's because the MDA model is/was problematic!  

> Personally I can't stand them.  I used Palm devices for years and just
> finally got fed up with using touch screens after I got a Tungsten C.
>  As a side note - unfortunately the MDA 2 is using the same processor
> as the MDA so it'll still be
> slower than the Dash...

The Dash uses the same TI-OMAP processor running at 200MHz as the MDA
and, apparently, it's replacement.

Again, I like the Dash- my wife has one, but I wouldn't trade my MDA for
it.

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Poohba - 22 Apr 2007 18:18 GMT
I was offered to trade my MDA in for the Dash and I thought the sales
person was smoking crack when they asked me to do that.  I have only
used the Dash in the store but from what I see, it cannot compare to the
MDA in the least.  If it wasn't for the fact that I poked a hole in my
MDA when it dropped on the floor I would have a new one and probably not
complaining as much.  I took their jump to offer me the Dash as a
replacement as an admittance to hw/sw flaws with the MDA.  My touch
screen still works fine except for where it is cracked and everything
else works too most of the time.  It hangs and drops calls more and more
often but I had that same problem with a phone that wasn't cracked so I
know the crack has nothing to do with it.  I just think they should
replace the phone w/o a fee b/c the problems with the phone is not
because of the crack.  If other phones are having the same problem and
they don't have a crack then the problem can't be the crack.  This
policy leaves a bad taste in my mouth with T-Mobile.  Lucky for them
their plans are lower than the others or I would be switching.

The other thing I don't like about T-Mobile is that they are slow on
releasing new products.  Similar windows mobile devices come out with
other carriers before them almost all the time.  Cingular has had the
8225 which has a better processor and more memory and from what I have
heard is upgradable if not already installed WM6.  It is the same phone
that T-Mobile would use so why does it take T-Mobile so long to put it
out?  If the product was more stable than the others then I would say it
takes longer b/c they did more intense testing to release a better
product but that isn't the case.  My co-worker (not IT as I am) has the
8125 and has had no problems.  He may not use his as much as mine but I
am on my 4th and he is on his second and thats only b/c he dropped the
first in the bathtub while bathing his child.  That seems to be a more
stable device which leads me to believe its software so it would be the
image T-Mobile uses.

>> Flawed logic..  T-Mo considers the Smartphone business and the Phone
>> business as separate silos.
[quoted text clipped - 48 lines]
> Again, I like the Dash- my wife has one, but I wouldn't trade my MDA for
> it.
evadnikufesin - 22 Apr 2007 18:51 GMT
> The Dash uses the same TI-OMAP processor running at 200MHz as the MDA
> and, apparently, it's replacement.

Good point....  Interesting that the Dash seems faster tho...

> Again, I like the Dash- my wife has one, but I wouldn't trade my MDA for
> it.

I think this is like the Mac vs. PC thing...  You like one *or* you like
the other.. ;)

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Todd Allcock - 19 Apr 2007 06:14 GMT
> Does anyone know exactly why the MDA was discontinued in the US?

The MDA (like the Cingular 8125, a rebranded HTC Wizard) has been
discontinued by it's manufacturer, HTC, and superseded by two newer
models- the 3G-equipped Tytn (which Cingular sells as the 8525) and a non-
3G unit T-Mobile will be selling this summer that they may call the
"Wing."

>  I have been having problems with mine for a LONG time.  Ever two
> months or so I had to have it exchanged for one reason or another.  I
> suspect they just got tired of all the returns.

I'm on my third since buying it last April- the first had a bad
touchscreen (a common Wizard problem) and the second's stylus slot
stopped gripping the stylus, so I lost three styli in a week before
getting it replaced.  (Apparently also common!)

> I'm mad b/c now I have a scratch on the screen and they won't exchange
> it w/o the $110 fee.  It isn't messing up b/c of the scratch.

A strategy you might consider is waiting until your warranty is just
about up then have it exchanged- hopefully they'll be out of replacement
MDAs by then and give you the new model.

> It was messing up before then.  I'm just curious as to what actually
> made them discontinue selling them.

They ran out?  Seriously, the Wizard was discontinued by HTC awhile ago,
Windows Mobile 6 models will be released shortly (perhaps next month) and
HTC has already decided not to release a WM6 upgrade for the Wizard, so
continuing to sell the WM5-based MDA when the competition is selling WM6
devices doesn't make sense.  I assume T-Mo expected their supply of MDAs
to last until it's replacement shows up, but in the grand scheme I
suspect they'd rather run out early than be stuck with a ton of them to
unload at a discount after the WM6 units arrive!

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