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Cellular Phone Forum / Providers / T-Mobile / June 2006

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T-Mobile & Email

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-= Hawk =- - 10 Jun 2006 22:46 GMT
Today over the last few hours I've sent my phone 8 - 10 emails with MIDI
files attached (for ring tones) out of those sent only four have
arrived. Calling customer service was useless, the woman (moron) I spoke
to kept wanting to transfer me to tech support to "walk you through
installing your ring tones." I'm not going to email customer support,
I've been waiting since March for replies to email requests for
support...

Is there a max number of emails allowed per day/sender address/size
what?

The mail's not bouncing as undeliverable, it just dissappears.
Donna Becker - 10 Jun 2006 23:53 GMT
<Is there a max number of emails allowed per day/sender address/size what?>
I don't think so but I do know that sometimes it takes a long time to get
them.  I email myself .mid files all the time!  I have a Samsung T509 and if
you email  an MP3 or a .mmf it drops the attachment (not sure if this is
true on other phones).  Anyhow as an aside if your phone does drop the .mmf
file attachments just rename them to .mid if you want to email them.  But
sometimes they take a long time - in fact I emailed myself a .gif file
yesterday and just got it today (it was only 19kb)!  I think it could be
related to size or maybe timing out when downloading to your phone or
network congestion in your area or signal strength -  Sometimes I see some
of my files being downloaded and then I think the signal gets lost or
something.     Let us know when they do arrive and the size - I'm curious
now!  Good Luck!  DonnaB
-= Hawk =- - 11 Jun 2006 19:02 GMT
><Is there a max number of emails allowed per day/sender address/size what?>
>I don't think so but I do know that sometimes it takes a long time to get
[quoted text clipped - 9 lines]
>something.     Let us know when they do arrive and the size - I'm curious
>now!  Good Luck!  DonnaB

After some experimenting (not much, I'm lazy) it looks like there's a
50K file size limit on email attachments.
 
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