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Cellular Phone Forum / Providers / T-Mobile / September 2007

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T-Mobile To Go - Prepaid Refill Cards

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Adam - 27 Sep 2007 19:18 GMT
On the back of the refill card, it says ...

"... Void if not activated 90 days from purchase. ..."

How do they know when the card was purchased from
places like Wal-Mart (or wherever)?  Is there some sort of
date associated with the card?
clifto - 27 Sep 2007 20:28 GMT
> On the back of the refill card, it says ...
>
[quoted text clipped - 3 lines]
> places like Wal-Mart (or wherever)?  Is there some sort of
> date associated with the card?

I'm thinking the card has to be activated by the store somehow. Wal-Mart
keeps theirs on the rack; the rack has a flimsy little locking mechanism,
but it would probably be easy enough to steal several cards despite that.

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         If you really believe carbon dioxide causes global warming,
                         you should stop exhaling.

Adam - 27 Sep 2007 21:17 GMT
> > On the back of the refill card, it says ...
> >
[quoted text clipped - 11 lines]
>           If you really believe carbon dioxide causes global warming,
>                           you should stop exhaling.

What if people are buying refill cards as gifts (for X-mas, B-Day, etc.)?
Or, just not ready to activate right away.
DevilsPGD - 27 Sep 2007 22:32 GMT
>What if people are buying refill cards as gifts (for X-mas, B-Day, etc.)?

Buy it close to the event, like any perishable good.

>Or, just not ready to activate right away.

Buy it when you are within three months of being ready to use it.

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Todd Allcock - 27 Sep 2007 21:04 GMT
> On the back of the refill card, it says ...
>
[quoted text clipped - 3 lines]
> places like Wal-Mart (or wherever)?  Is there some sort of
> date associated with the card?

To prevent theft, the card has to be "activated" at the time of
purchased.  The clerk scans a barcode on the card, and the store's
point-of-sale system reports to the vendor (usually a 3rd-party like
"Fastcard" rather than T-Mo themselves) that card #xxxxxx is now
redeemable.  That's the "start" date.  The cards have absolutely no
value until activated at the register- the PINs are invalid up to
that point.

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"I don't need my cell phone to play video games or take pictures
or double as a Walkie-Talkie; I just need it to work.  Thanks for
all the bells and whistles, but I could communicate better with
ACTUAL bells and whistles."      -Bill Maher 9/25/2003

Adam - 27 Sep 2007 22:56 GMT
> > On the back of the refill card, it says ...
> >
[quoted text clipped - 18 lines]
> all the bells and whistles, but I could communicate better with
> ACTUAL bells and whistles."      -Bill Maher 9/25/2003

I think the terms "activate" and "redeem/redeemable" are
becoming more clear to me now.  Activating the refill card does not
add minutes to the account.
Todd Allcock - 27 Sep 2007 23:24 GMT
> I think the terms "activate" and "redeem/redeemable" are
> becoming more clear to me now.  Activating the refill card does not
> add minutes to the account.

Correct.  This method is better for the stores selling the cards.
Unlike "real" inventory they have purchase upfront before they sell
it to you, the phone cards don't cost them anything until you buy
them- they essentially "buy" the PIN they're selling you from the
vendor when you buy it from them.

Signature

"I don't need my cell phone to play video games or take pictures
or double as a Walkie-Talkie; I just need it to work.  Thanks for
all the bells and whistles, but I could communicate better with
ACTUAL bells and whistles."      -Bill Maher 9/25/2003

Adam - 29 Sep 2007 16:32 GMT
> > I think the terms "activate" and "redeem/redeemable" are
> > becoming more clear to me now.  Activating the refill card does not
[quoted text clipped - 12 lines]
> all the bells and whistles, but I could communicate better with
> ACTUAL bells and whistles."      -Bill Maher 9/25/2003

In that case, the following wording ...

"... Void if minutes not redeemed 90 days from purchase. ..."

might be more appropriate.
Todd Allcock - 29 Sep 2007 23:58 GMT
> In that case, the following wording ...
>
> "... Void if minutes not redeemed 90 days from purchase. ..."
>
> might be more appropriate.

Not necessarily- often those 3rd party cards only assign you a "real"
PIN, which you then have to call the phone carrier to redeem (or
enter in the phone's WAP browser.)

So you could call on day 90 to get the PIN number, which you then
keep in a safe place until you actually need to use it.

(I don't know for sure how the cards at Target work, but that's how
the ones I've purchased at Office Max work.)

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"I don't need my cell phone to play video games or take pictures
or double as a Walkie-Talkie; I just need it to work.  Thanks for
all the bells and whistles, but I could communicate better with
ACTUAL bells and whistles."      -Bill Maher 9/25/2003

Adam - 30 Sep 2007 01:51 GMT
> > In that case, the following wording ...
> >
[quoted text clipped - 18 lines]
> all the bells and whistles, but I could communicate better with
> ACTUAL bells and whistles."      -Bill Maher 9/25/2003

The card I'm referring to is direct from T-Mobile.
Todd Allcock - 30 Sep 2007 06:00 GMT
> The card I'm referring to is direct from T-Mobile.

Oops.  I forgot they say that.  I think I've only use
a "real" T-Mo card once- a "free" $25 card came with a phone I
bought from T-Mo's website last Christmas.  While I wouldn't suggest
this is "proof" you can ignore the 90 day warning, I didn't redeem
that card until July- a good 6 or 7 months after I received it.

Honestly, T-Mo would have no idea how long those cards sit on store
shelves prior to sale, so I doubt they have any way to "enforce" that
threat.

I assume the 90-day requirement is a "CYA" thing to prevent someone
from whipping it out years later after T-Mo's plans have changed, or
they've been bought out by someone else, or who knows what else.

For example, I remember after I closed my Cingular dealership, I
found three old Southwestern Bell Mobile Systems Prepaid PIN
"activation cards" that had cost me $10 each.  I took them, and three
of my old TDMA phones to a Cingular corporate store to active them.
They told me those weren't good anymore, so I asked to trade them for
modern Cingular airtime cards since the old cards had no expiration
date on them.  After no one there could figure out how to accomplish
the exchange on their computer system, they agreed to just put a $30
"courtesy credit" on my postpaid Cingular account and throw away the
cards.  If SW Bell had had the foresight to print "card expires in 90
days" on those cards, Cingular could've stiffed me out of some money
(much like they often did when I was one of their dealers!) ;-)

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"I don't need my cell phone to play video games or take pictures
or double as a Walkie-Talkie; I just need it to work.  Thanks for
all the bells and whistles, but I could communicate better with
ACTUAL bells and whistles."      -Bill Maher 9/25/2003

Adam - 30 Sep 2007 10:13 GMT
> > The card I'm referring to is direct from T-Mobile.
>
[quoted text clipped - 31 lines]
> all the bells and whistles, but I could communicate better with
> ACTUAL bells and whistles."      -Bill Maher 9/25/2003

I would hate to lose the minutes IF there is an expiration though.
DevilsPGD - 27 Sep 2007 21:43 GMT
>On the back of the refill card, it says ...
>
[quoted text clipped - 3 lines]
>places like Wal-Mart (or wherever)?  Is there some sort of
>date associated with the card?

The same way gift cards are activated by the store...

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You can get more with a kind word and a 2x4 than just a kind word.

 
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